On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast shipping! Great condition. Love the book. Has a lot of information.
Fast and easy to navigate very accurate. Love how is gives you many options just wish shipping was free for students
Very accessible. Easy access. Easy to use. Will use again for next classes.
I have been a long customer earning points and never accepts my promo codes.
Easy to order. Cheap rental. Arrives on time. Postage and handling is included. Friendly reminder are few weeks before returning the book orders.
I used thhis site to get all my books for grad school, and I got them in a timely manner.
It would be nice to have a little more time to return a book after a semester than requesting it back immediately. It is sometimes difficult to get it to a shipping center immediately.
We offer a free extension up to 14 days on all rentals. Please reach out to our customer support team by visiting our help desk at https://www.ecampus.com/help/help-desk. Thank you for choosing eCampus!
I am happy that the book I needed was cheaper than other websites.
The details for point redemption could not pull up, I found out after I redeemed my points that it did not count for the marketplace. This should be more clear on your website.
Hi Theresa! Your $15 discount from the Ewards was applied to your order. Thank you for choosing eCampus!
Loved the experience, super easy to order, affordable prices
It was a very easy process and enjoyable.
Materials shipped/delivered as stated. The only thing I would change about how this site runs is the look of the website itself. Things are easy to find, but it's not very visually appealing. Everything else is fantastic!
Got the books shipped to me, used them and then sent them back. No problem. Cheaper and more enviromentally friendly then buying ever book.
Reliable and fast shipping and great customer service and prices.
I rent all my books from here and they always have what I need for grad school
Ecampus always has the books I need with updated versions. Delivery is quick
Have not read it yet……………………………………………………………………………………..
Thank you for choosing eCampus!
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.
Thank you for your feedback and for shopping with us! -eCampus