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eCampus.comReviews 5,206

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,083
shipping
2,083
quality
2,083
This company responds to reviews on average within 18 days

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20,950 reviews

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California
1 review
0 helpful votes
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Good
September 4, 2025

My experience with my book was absolutely smashing and easy

Date of experience: August 25, 2025
Erin C. eCampus.com Rep
3 months ago

Thank you for your feedback and for shopping with us! -eCampus

Oklahoma
1 review
0 helpful votes
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Awesome
September 4, 2025

Fast shipping! Great condition. Love the book. Has a lot of information.

Date of experience: August 25, 2025
Texas
1 review
0 helpful votes
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Great
September 4, 2025

Third time ordering. Very easy and reliable service and delivery

Date of experience: August 25, 2025
North Carolina
1 review
0 helpful votes
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Easy online to navigate
September 4, 2025
Updated review

Fast and easy to navigate very accurate. Love how is gives you many options just wish shipping was free for students

Date of experience: August 25, 2025

Very Quick and easy Great Prices
August 25, 2025
Previous review

Very Quick and easy Great Prices

Date of experience: August 15, 2025
California
1 review
0 helpful votes
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None
September 4, 2025

Very accessible. Easy access. Easy to use. Will use again for next classes.

Date of experience: August 25, 2025
Arizona
1 review
0 helpful votes
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No Promo
September 4, 2025
Updated review

I have been a long customer earning points and never accepts my promo codes.

Date of experience: August 25, 2025

Eady to order
September 3, 2025
Previous review

Easy to order. Cheap rental. Arrives on time. Postage and handling is included. Friendly reminder are few weeks before returning the book orders.

Date of experience: August 24, 2025
California
1 review
0 helpful votes
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Reliable
September 4, 2025

I used thhis site to get all my books for grad school, and I got them in a timely manner.

Date of experience: August 25, 2025
Illinois
1 review
0 helpful votes
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More time
September 4, 2025

It would be nice to have a little more time to return a book after a semester than requesting it back immediately. It is sometimes difficult to get it to a shipping center immediately.

Date of experience: August 8, 2025
Erin C. eCampus.com Rep
3 months ago

We offer a free extension up to 14 days on all rentals. Please reach out to our customer support team by visiting our help desk at https://www.ecampus.com/help/help-desk. Thank you for choosing eCampus!

Texas
1 review
0 helpful votes
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Great prices
September 4, 2025

I am happy that the book I needed was cheaper than other websites.

Date of experience: August 25, 2025
Florida
1 review
0 helpful votes
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Could not access details for point redemption when redeeming
September 4, 2025
Updated review

The details for point redemption could not pull up, I found out after I redeemed my points that it did not count for the marketplace. This should be more clear on your website.

Date of experience: August 25, 2025
Erin C. eCampus.com Rep
3 months ago

Hi Theresa! Your $15 discount from the Ewards was applied to your order. Thank you for choosing eCampus!


Easy to navigate and place order
March 7, 2025
Previous review

Easy to navigate and place order

Date of experience: February 25, 2025
Texas
1 review
0 helpful votes
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Loved the experience
September 4, 2025
Updated review

Loved the experience, super easy to order, affordable prices

Date of experience: August 25, 2025

It was a very easy process and enjoyable
August 19, 2025
Previous review

It was a very easy process and enjoyable.

Date of experience: August 9, 2025
Virginia
1 review
0 helpful votes
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Fast
September 4, 2025

Was fast and gave good enough service, as well as giving good deals

Date of experience: August 25, 2025
Erin C. eCampus.com Rep
3 months ago

Thank you for your feedback! -eCampus

Minnesota
1 review
0 helpful votes
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Great experience
September 4, 2025

Materials shipped/delivered as stated. The only thing I would change about how this site runs is the look of the website itself. Things are easy to find, but it's not very visually appealing. Everything else is fantastic!

Date of experience: August 25, 2023
Michigan
1 review
0 helpful votes
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Affordable way to do necessary books
September 4, 2025

Got the books shipped to me, used them and then sent them back. No problem. Cheaper and more enviromentally friendly then buying ever book.

Date of experience: August 25, 2024
Missouri
1 review
0 helpful votes
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Timely
September 4, 2025

The book arrived in time frame specified in great condition.

Date of experience: August 25, 2025
California
1 review
0 helpful votes
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Reliable
September 4, 2025

Reliable and fast shipping and great customer service and prices.

Date of experience: August 25, 2025
California
1 review
0 helpful votes
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Easy and fast
September 4, 2025

Easy to order - got book fast. The prices are very competitive.

Date of experience: August 25, 2025
Tennessee
1 review
0 helpful votes
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Reliable and always have book options
September 4, 2025
Updated review

I rent all my books from here and they always have what I need for grad school

Date of experience: August 25, 2025

Quick delivery
February 12, 2025
Previous review

Ecampus always has the books I need with updated versions. Delivery is quick

Date of experience: February 2, 2025
Illinois
1 review
0 helpful votes
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.
September 4, 2025

Have not read it yet……………………………………………………………………………………..

Date of experience: August 25, 2025
Erin C. eCampus.com Rep
3 months ago

Thank you for choosing eCampus!

Michigan
1 review
0 helpful votes
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Great
September 4, 2025

It was amazing. All of the books came in great condition. They are also very cheap.

Date of experience: January 3, 2025