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eCampus.comReviews 5,206

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,083
shipping
2,083
quality
2,083
This company responds to reviews on average within 18 days

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20,950 reviews

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Oklahoma
1 review
0 helpful votes
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It was very easy.
September 5, 2025
Updated review

It was easy to locate the required text and the rental process was simple and quick.

Date of experience: August 26, 2025

Quick and easy
August 18, 2025
Previous review

Quick and easy

Date of experience: August 8, 2025
Washington
1 review
0 helpful votes
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Good
September 5, 2025

Received quickly and it was in good condition. Would buy here again

Date of experience: August 26, 2025
Erin C. — eCampus.com Rep
3 months ago

Thank you so much! -eCampus

Massachusetts
1 review
0 helpful votes
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None
September 5, 2025
Updated review

Very good on time and book was in good condition no issues with returns

Date of experience: August 4, 2025

Was very good
July 7, 2025
Previous review

Was very good

Date of experience: June 27, 2025
New Hampshire
1 review
0 helpful votes
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Order cancelled
September 5, 2025
Updated review

Ordering is easy. Prices are good. But my order was cancelled for no apparent reason.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 25, 2025

Easy enough
September 4, 2025
Previous review

Easy enough

Date of experience: August 25, 2025
Texas
1 review
0 helpful votes
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Good
September 5, 2025

Good, the best site I found for school, in my opinion and you can rent them

Date of experience: August 11, 2024
Michigan
1 review
0 helpful votes
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Not hard to navigate
September 5, 2025

Was simple and fast to pay for and navigate the website. Fast shipping

Date of experience: August 26, 2025
Vermont
1 review
0 helpful votes
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Reduce, reuse, recycle.
September 5, 2025

I appreciate the renting system this site used, especially from an environmental stand-point. Reduce, reuse, recycle.

Date of experience: August 26, 2025
Erin C. — eCampus.com Rep
3 months ago

Thank you so much for your feedback!

California
1 review
0 helpful votes
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Text book
September 5, 2025

Quick but a little expensive especially shipping. The experience was alright.

Date of experience: August 26, 2025
Erin C. — eCampus.com Rep
3 months ago

Thank you for your feedback! -eCampus

Utah
1 review
0 helpful votes
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I love saving money on textbooks. ECampus is the best.
September 5, 2025
Updated review

I have been saving with eCampus since 2012. I have never had any problems or hidden fees. Don't pay your college more than you have to.

Date of experience: August 26, 2025

If you love saving money, this is where to go.
June 27, 2025
Previous review

I used eCampus back in 2012 when I first started going to community college. This website has saved me so much money.

Date of experience: June 17, 2025
Indiana
1 review
0 helpful votes
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Cancelled my order
September 5, 2025

Cancelled my order after couple days of waiting for textbook. Never received an email or text message about it. Had to reach out to see what happened. Now will have to wait more time to receive it.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 23, 2025
Tennessee
1 review
0 helpful votes
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Cancelled Order
September 5, 2025
Updated review

Apparently there was an issue with payment. Rather than being given an opportunity to fix the issue, the whole order was cancelled which really impacted my Freshman college student. When I reached out to customer service - which is incredibly difficult to do with ecampus.com, I was told I had to start all over with a new order.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 25, 2025

Thanks a lot!
September 1, 2025
Previous review

Thanks a lot!

Date of experience: August 22, 2025
Illinois
1 review
0 helpful votes
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Excellent
September 5, 2025
Updated review

Awesome everything was great and and easy process. Will definitely use again.

Date of experience: August 26, 2025

EVERYTHING WAS GREAT
August 18, 2025
Previous review

EVERYTHING WAS GREAT

Date of experience: August 8, 2025
Georgia
1 review
0 helpful votes
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E Dooling
September 5, 2025

Quick and easy. Great service. Books have always arrived quickly.

Date of experience: August 26, 2025
California
1 review
0 helpful votes
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Rented digital textbooks for this semester since I used just one last semester and it was reliable and convenient. Passed my class!

Date of experience: August 26, 2025
Pennsylvania
1 review
0 helpful votes
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Payment & accoiunt
September 5, 2025

1. Making an account was not easy. The verification code didn't always come through.
2. None of my coupon codes worked. Not the 5% emailed to me from YOU nor the ecampus 3% off.
3. I SHOULD be refunded the money (5%).
4. I will be looking at other places to buy books next semester!

Date of experience: August 26, 2025
Puerto Rico
1 review
0 helpful votes
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Concern
September 5, 2025
Updated review

It's good though I bought it but still it says rental, just …?

Date of experience: August 26, 2025
Erin C. — eCampus.com Rep
3 months ago

Thank you for shopping at eCampus!


Better
February 6, 2025
Previous review

I bought the book but still says rental copy why? It is really what I needed
Thank you

Date of experience: January 27, 2025
Indiana
1 review
0 helpful votes
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Unexpected cancel
September 5, 2025

Two of my books were delivered very quickly and i am satisfied with the quality of them. However the third did not arrive on time and when i went to check, my order was cancelled without me knowing.

Date of experience: August 26, 2025
Erin C. — eCampus.com Rep
3 months ago

Thank you for shopping with us! -eCampus

Indiana
1 review
0 helpful votes
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Slow shipping
September 5, 2025

It took 13 days after ordering my book to actually receive it. I didn't get it until the second week of classes. Luckily my professor posted the first few chapters online for this exact scenario, but it easily could have gone the other way. Not ideal.

Date of experience: August 26, 2025
Erin C. — eCampus.com Rep
3 months ago

Thank you for shopping with us! -eCampus

California
1 review
0 helpful votes
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A little pricey
September 5, 2025
Updated review

Easy to find my book. I feel like it was a little pricey for a rental

Date of experience: August 26, 2025

Pricey even for rentals
August 19, 2025
Previous review

Pricey even for rentals

Date of experience: August 8, 2025
Indiana
1 review
0 helpful votes
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Lack of options
September 5, 2025

Should have been more accessible for students that want a hard copy and can'tafford the higher price of a new book

Date of experience: August 26, 2025
Erin C. — eCampus.com Rep
3 months ago

We offer several rental/purchase options on most books. Thank you! -eCampus