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eCampus.com

Overview

eCampus.com has a rating of 4.3 stars from 3,445 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eCampus.com most frequently mention good condition, fast delivery and timely manner. eCampus.com ranks 1st among Textbook Rentals sites.

service
446
value
2,089
shipping
2,090
returns
46
quality
2,090
This company responds to reviews on average within 19 days

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15,889 reviews
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How would you rate eCampus.com?
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Illinois
1 review
0 helpful votes
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Shipped fast
March 17, 2025

I couldnt believe just how quick they shipped out my daughters book. We are very happy with this experience

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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College books for cheap
February 22, 2025

These books came in handy and showed up within a week of it being ordered I totally recommend this site if you are looking to save a couple of bucks renting or buying.

Date of experience: February 12, 2025
Puerto Rico
1 review
0 helpful votes
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Waste of time
February 5, 2025

Tried 3 different cards and wont accept them. After i got the book, multiple emails to confirm receipt of book, despite having confirmed that already.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 12, 2025
California
1 review
0 helpful votes
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Order got cancelled for no reason
February 14, 2025

Unfortunately, this is my third attempt to buy the same book. The first time I ordered it, I had to cancel because I thought I was dropping the class, but I ended up not doing so. So I went to reorder it, and that got canceled. Now I'm trying one more time.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 4, 2025
Illinois
1 review
0 helpful votes
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Shipping
February 18, 2025

I received a tracking number through UPS though the book was delivered through USPS. I was contacted until contacting support and they clarified.

Date of experience: February 8, 2025
Erin C. eCampus.com Rep
3 months ago

Thank you choosing eCampus!

Texas
1 review
0 helpful votes
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Disappointed
February 12, 2025

Disappointed with the Condition

I knew I was renting a used book, but I didn't expect it to be covered in writing. It was in much worse condition than described, which was really disappointing. I ended up returning it, which meant I lost money in the process. Definitely not worth it.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 2, 2025
Idaho
1 review
0 helpful votes
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Book is in great condition!
February 27, 2025

I am SO GRATEFUL that I can rent a physical textbook for$25, rather than having to buy a new or "gently used" copy. Thank you for being here for students! You are invaluable to us!

Date of experience: March 3, 2025
Washington
1 review
0 helpful votes
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I got my book
February 15, 2025

It took maybe like a week or two. And I hope I'll be able to just return it once I'm done.

Date of experience: February 5, 2025
Erin C. eCampus.com Rep
3 months ago

Your rental is due back 05/30/25. Thank you for choosing eCampus!

Arkansas
1 review
0 helpful votes
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Canceled order
February 13, 2025

Received email that my order was canceled. No number to call and talk with anyone available. Chat button wouldn't work. Frustrating.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 3, 2025
Iowa
1 review
0 helpful votes
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Book delivery
February 8, 2025
Updated review

This sememster, we were delighted to receive the first three books without any issues, but the last book was delayed, and finally sent to the house three weeks later.
I also had asked to extend a book during the past semester, but was then charged for the cost of the book! We did receive money back for half of the book's cost once it arrived in your care, but I don't know how our extension request got missed. Not happy about that at all.
We do appreciate the lower cost to rent books from you, though. Thanks.

Date of experience: January 29, 2025
Erin C. eCampus.com Rep
3 months ago

Thank you for bringing this matter to our attention. We do see that you did request an extension on the textbook. At this time, the RPC has been refunded in full back to the original payment method. Please allow 3-5 business days for the refund to process and post. We value you as a customer. Thank you for shopping with us! -eCampus


Very easy to find needed textbooksClear instructions...
August 24, 2024
Previous review

Very easy to find needed textbooks
Clear instructions and details of each item
Easy checkout

Date of experience: August 14, 2024
Florida
1 review
0 helpful votes
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New
May 4, 2025
Updated review

I've never heard of this website till I enrolled in a class and spoke to a teacher about it.

Date of experience: April 24, 2025
Erin C. eCampus.com Rep
3 weeks ago

Thank you for being a valued customer -eCampus


Smooth process
April 18, 2025
Previous review

Smooth process

Date of experience: April 8, 2025
Texas
1 review
0 helpful votes
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Best book place ever!
February 27, 2025

I love that they are quick and they help with getting college class books for a very great price.

Date of experience: February 17, 2025
New York
1 review
0 helpful votes
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The textbook is serving me well
February 16, 2025

I had a seamless experience ordering on Ecampus! The user-friendly interface made it easy to find what I needed, and the checkout process was quick and secure. My order arrived promptly, and I am very satisfied with the final product.

Date of experience: January 28, 2025
Michigan
1 review
0 helpful votes
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Wonderful
February 12, 2025

I got my books with in a short time frame! The book was in good condition even for being used.

Date of experience: February 2, 2025
California
1 review
0 helpful votes
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Great condition, shipped quickly
February 15, 2025

Ordered this book and it came within a week. It's in great condition and I'm happy with my order

Date of experience: February 5, 2025
New York
1 review
0 helpful votes
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50/50
February 27, 2025

Book came in wonderful condition but took too long. It was longer than it was supposed to be. I wasn't able to do my assignments. Regardless, I'm still glad its here.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 17, 2025
Washington
1 review
0 helpful votes
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Tjanks
March 6, 2025

Easy to use but website doesnt look very up to date with current looks so it made me skeptical about buying.

Date of experience: March 10, 2025
Erin C. eCampus.com Rep
2 months ago

Thank you for shopping at eCampus!

Ohio
1 review
0 helpful votes
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The worst experience ever.
December 4, 2024

It was the worst experience ever. I rented the book and returned it in the same condition that I received it. I didn't end up using the book. However, I received an email saying that it was received back damaged and that it was also not the correct book returned. I won't rent or buy any more books through eCampus.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 24, 2024
Colorado
1 review
0 helpful votes
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Received My Order Quickly!
February 21, 2025

The entire process was smooth, affordable, and quick. I truly appreciate the excellent service provided by eCampus.com and highly recommend it to anyone in need of renting textbooks!

Date of experience: February 11, 2025
Washington
1 review
0 helpful votes
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Slow Delivery
May 2, 2025

I paid for expedited delivery for an in stock order and it took 2 weeks not 5 days.

Date of experience: April 22, 2025