eCampus.comReviews 5,021

Before I placed my order, I contacted the chat customer service to confirm that what I was ordering included a textbook plus an access card. The customer service representative (Paulo F.) confirmed saying that if I bought the "new" option I was going to get both. And after that confirmation I went ahead and bought it. The first disappointment was the item was backordered and they didn't mind changing the status of this item on their website. But the biggest disappointment was when I opened the big box they sent me only with an access card. I paid $32 more than the publisher's connect card price because the eCampus customer representative assured me I was going to receive the book and the access card (I have a record of the conversation and I can prove this).
Customer service didn't care to help me over the phone, I also tried to contact their chat representative (Brayan C.), but he didn't respond my questions and left me complaining alone. This was my first and last experience with this company. Do yourself a favor and look somewhere else to buy your books.

Great way to save money on books! Had everything I needed at great prices! Thank you!

Great experience and fast shipping! Website was easy to use and included a coupon!

ECampus has always given me great service. It is easy to find and order my textbooks, I usually get my books within a week to ten days of ordering. The quality of the books is what I would expect for the prices offered as well.

Really accessible site & so many available books. I'm so glad I was able to find a cheaper copy of this textbook

I was skeptical at first (but who isn't since Amaz*n has a corner on the market for book sales). I took the leap & ordered my books from ecampus. I was not disappointed! They had discounts available & all the books I needed. I am highly satisfied with my purchases.

The ordering process was easy to follow and simple. The prices were affordable and shipping was timely.

Fast and simple to use! Products cane in great condition.

Fast delivery, book is in good condition. Great prices

Pretty decent book, fast service, book was in good shape.

I was very unsatisfied with the shipping of this item. We had paid the extra $20 for the 2 day shipping and it took 5 days to actually arrive and we did not get any kind of refund for the delay in the shipping.

My shipping time was much faster than expected and actually came in earlier.

Received my book in a timely matter. Thank you so much

My experience with this company was great! I will definitely be ordering from this company again, my book came at an impressive time and also was in a great condition.

Easy ordering, great price, prompt delivery. Just what I needed.

Paid and ordered over a week ago, still has not shipped, yet they send emails every day bugging me to rate their bad business

I ordered my school books early to ensure I had enough time for delivery. I got them in less than a week! I appreciate the text notifications of the delivery as well. While textbooks are expensive in general, the prices at ecampus.com were better than other sites

My experience was fine. Overall good experience was had

Shopping was easy. Delivery was prompt. Price was comparable to other sites.

Okay so, I sent 10 books and the one they had to Pay me 70 dolars for was sent to supposedly be checked that it was real and then afterwards they send an email saying it wasn't in good conditions or damaged, they don't even send pictures to support the book being supposedly damaged mind you that book was completely brand new, used it twice in school! And afterwards they wanted to charge me 10 dollars to get it back, I am so pissed I want my money DONT SELL UR BOOKS TO THEM THEY WILL TAKE YOUR MONEY