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eCampus.comReviews 5,023

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,083
shipping
2,083
quality
2,083
This company responds to reviews on average within 17 days

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20,606 reviews

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California
1 review
0 helpful votes
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Be sure before you buy
August 23, 2021

I bought this used book for my online class, apparently we have to use the book with along with Cengage online. I had to return the book because it did not come with the necessary equipment needed for my class. I also paid fast shipping so I can get it on time. The package did not come for 3-4 days. UPS stated they had delivered my book to my home... late... and I did not receive it, however my neighbor did... found out about this on the 5th day. I opened a claim and everything.

Date of experience: August 23, 2021
Erin C. eCampus.com Rep
over a year old

We apologize for any confusion that occurred during the ordering process. Supplemental items are typically only valid for a one-time use and therefore will not be included with any rental or used purchase. We include this disclaimers in the product description, listed below the picture of the item on the item details page. In addition, this information is provided at checkout and on the Help Desk of our web site. If you are not satisfied with your book for any reason, you may return it within 25 days from the date of shipment for a refund using the label inside your My Account. Unfortunately, copyright restrictions stop us from removing this information in our titles, as a result, we understand some of our customers get confused. We value as a customer and appreciate your feedback. Thank you -eCampus

South Carolina
1 review
0 helpful votes
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Music Book
August 23, 2021

Great shipping time, I just wish there were two rubber bands holder together the loose leaf version.

Date of experience: August 23, 2021
Georgia
1 review
0 helpful votes
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ECampus - great place to rent your college text books
August 23, 2021
Updated review

Website was very user friendly. Book arrived sooner than expected!

Date of experience: August 23, 2021

Quick and easy
August 11, 2021
Previous review

Quick and easy

Date of experience: August 11, 2021
Virginia
1 review
0 helpful votes
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Very VERY used books
September 22, 2021

The condition of a textbook I purchased was just described as "used" but I would categorize a book with massive scribbling on every single page almost making it impossible to read some pages as either "very used" or "poor condition". On top of this, "very good used" books of the same title are available on Amazon for $10 more than paid for on here. And to return they deduct $25 shipping costs from your refund, leaving you with even less to buy a reasonably used book that doesn't give you a headache. Just go to Amazon, not worth the tiny bit of savings or hassle.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 23, 2021
Kansas
1 review
0 helpful votes
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Textbook
September 22, 2021

Fast and on time. I really appreciate how this site did what they said they was going to!

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 23, 2021
Ohio
1 review
0 helpful votes
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Good book
August 23, 2021

The book is pretty well put together and it arrived pretty early

Date of experience: August 23, 2021
Montana
1 review
0 helpful votes
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Easy to use
August 23, 2021
Updated review

It was very easy and quick to find the book that I needed.

Date of experience: August 23, 2021

Very easy and quick
August 16, 2021
Previous review

Very easy and quick

Date of experience: August 16, 2021
Georgia
1 review
0 helpful votes
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Review
September 22, 2021
Updated review

Super confusing to navigate. Cheap prices though, which i appreciated.

Date of experience: August 23, 2021

Super confusing to navigate
September 15, 2021
Previous review

Super confusing to navigate. Cheap prices tho

Date of experience: August 16, 2021
North Carolina
1 review
0 helpful votes
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N/a
August 23, 2021

N/a………………………………………………………………………………………………………………………..

Date of experience: August 23, 2021
Minnesota
1 review
0 helpful votes
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Fast Shipping
August 23, 2021

My school's bookstore didn't have the book I needed, found it here cheaper than Amazon. I received it within a few days of ordering which was really nice.

Date of experience: August 23, 2021
South Carolina
1 review
0 helpful votes
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Excellent Option for Ordering Textbooks Quickly.
August 23, 2021
Updated review

I liked that the website has fair prices and discounts.

Date of experience: August 23, 2021

I liked that the website has fair prices and discounts
August 9, 2021
Previous review

I liked that the website has fair prices and discounts.

Date of experience: August 9, 2021
Florida
1 review
0 helpful votes
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Products Received
August 23, 2021

I got the textbooks I needed in good shape and on time

Date of experience: August 23, 2021
California
1 review
0 helpful votes
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Great quality textbook
August 22, 2021

The textbook I got came in a very timely manner and was packaged like it was completely brand new. I was not expecting such a high-quality because the price I paid was very reasonable and not a brand-new price, so it was a very good investment!

Date of experience: August 22, 2021
Colorado
1 review
0 helpful votes
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Easy to order, affordable, fast shipping. Would definitely order from here again.

Date of experience: August 22, 2021
Missouri
1 review
0 helpful votes
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IT Essentials
August 22, 2021

Great price, fast delivery. Have used before and had great experience, easy return

Date of experience: August 22, 2021
Texas
1 review
0 helpful votes
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Title
August 22, 2021

Experience is a wooden door. It can help or hinder you.

Date of experience: August 22, 2021
Erin C. eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Ohio
1 review
0 helpful votes
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Did not disappoint
August 22, 2021

Paid for what I needed at a modest price, and it came in a timely manner

Date of experience: August 22, 2021
Erin C. eCampus.com Rep
over a year old

Thank you! -eCampus

Georgia
1 review
0 helpful votes
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Wrong edition of Sport Law was sent. The updated edition has important updated changes

Date of experience: August 21, 2021
Erin C. eCampus.com Rep
over a year old

Thank you for shopping with us. If you need assistance with your order please call 888-388-9909. -eCampus

Pennsylvania
1 review
0 helpful votes
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Better than expected
August 21, 2021

It was a great experience especially being the first time ordering from this.

Date of experience: August 21, 2021
Kentucky
1 review
0 helpful votes
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Great site
August 21, 2021

Great ordering experience, will order from this site again.

Date of experience: August 21, 2021