business logo of EbonyOnline

EbonyOnline

How would you rate EbonyOnline?
grey star
grey star
grey star
grey star
grey star
New York
1 review
1 helpful vote
Follow Dyan G.
Unfollow Dyan G.
Send Message
Share Review
Report Review

My Favorite
January 31, 2019

Love the products and the custom service is wonderful. I have been ordering from them for over a year. I am pleased!

Date of experience: January 30, 2019
Ebony l. EbonyOnline Rep
over a year old

Ms Dyan,

We appreciate your loyalty with Ebonyline.com, it is always a pleasure assisting you.

Thank you,
Customer Support Team<3

Missouri
1 review
0 helpful votes
Follow Val R.
Unfollow Val R.
Send Message
Share Review
Report Review

Great deals! Quick and timely delivery on the product and please compare to your local stores piece point for the same products.

Date of experience: April 15, 2021
Tennessee
1 review
1 helpful vote
Follow G O.
Unfollow G O.
Send Message
Share Review
Report Review

Shop hair Review
August 9, 2023

Awesome customer service from Larissa. They are super fast in responding. Although they didn't have the item, they were willing ti help

Date of experience: August 8, 2023
Ebony l. EbonyOnline Rep
over a year old

Dear GO,

Thank you for taking the time to share your positive feedback! It means everything to us!

Louisiana
1 review
1 helpful vote
Follow Keyarea B.
Unfollow Keyarea B.
Send Message
Share Review
Report Review

Great quality of hair
December 10, 2021

The Quality of the enonys hair is wonderful. Thanks Michelle, for everything. I absolutley adore the hair and the extra suprize you threw in. I look awsome,!

Date of experience: December 9, 2021
Pennsylvania
1 review
0 helpful votes
Follow Mer A.
Unfollow Mer A.
Send Message
Share Review
Report Review

Always satisfied
April 1, 2022

Thank you, DAEJONNA D…. The variety of products on this website is AMAZING. Products look exactly like the website. Beautiful, well packaged and shipping is so fast!

Date of experience: April 1, 2022
Ebony l. EbonyOnline Rep
over a year old

Thank you for taking the time to share your positive feedback.

Virginia
1 review
0 helpful votes
Follow SANDRA H.
Unfollow SANDRA H.
Send Message
Share Review
Report Review

Love the half wig!
November 4, 2021

Looks so natural and I receive complements on it daily! It matches my natural color and texture perfectly!

Date of experience: November 3, 2021
Ebony l. EbonyOnline Rep
over a year old

Sandra,

It looks amazing!

We are glad to hear you are satisfied with out product. We look forward to hearing from you soon!

Texas
1 review
0 helpful votes
Follow Nicole T.
Unfollow Nicole T.
Send Message
Share Review
Report Review

Great service
October 1, 2021

I get everything on time and I always get what I ordered. I never had a problem getting my wigs from them.

Date of experience: October 1, 2021
Maine
1 review
0 helpful votes
Follow Theresa H.
Unfollow Theresa H.
Send Message
Share Review
Report Review

I love everything about Ebonyonline. The service is fast and friendly! And the selection is amazing!

Date of experience: April 22, 2021
South Carolina
1 review
1 helpful vote
Follow Frank M.
Unfollow Frank M.
Send Message
Share Review
Report Review

Great site
March 17, 2022

Great prices, Fast shipping. DaejonnaD and Staff Thank You. A customer for life. Never had A problem.

Date of experience: March 17, 2022
Ebony l. EbonyOnline Rep
over a year old

Frank,

We're glad our customer representative Daejonna was able to assist you and we hope to hear from you again!

Connecticut
1 review
0 helpful votes
Follow Ky T.
Unfollow Ky T.
Send Message
Share Review
Report Review

Love!
December 22, 2019

I absolutely love Ebonyline! Desiree was a sweetheart and helped me with everything I needed, easy & fast. I will continue ordering from them!

Date of experience: December 20, 2019
Wisconsin
1 review
0 helpful votes
Follow Monrelynn H.
Unfollow Monrelynn H.
Send Message
Share Review
Report Review

5 star service
January 26, 2022

I love this website my wigs always come super fast! On top of being super affordable! I thank Daejonna D for helping me with my order.

Date of experience: January 26, 2022
Ebony l. EbonyOnline Rep
over a year old

Monrelynn,

We are glad our customer representative Daejonna was able to assist you with you order and we hope to hear back from you soon.

Thank you for shopping with us valuable customer!

Ghana
1 review
0 helpful votes
Follow nii J.
Unfollow nii J.
Send Message
Share Review
Report Review

Great service
May 12, 2021

Amazing service and fast delivery. I have been buying from this website for a year now and everything has been stress free for the most part.

Date of experience: May 11, 2021
California
1 review
0 helpful votes
Follow TheRealMarisol S.
Unfollow TheRealMarisol S.
Send Message
Share Review
Report Review

Lace front wigs
August 9, 2023

Best quality and prices. Big selection too. They also have good sales often. Customer service is good too. I was helped by Larissa who was nice.

Date of experience: August 9, 2023
Nevada
1 review
0 helpful votes
Follow Hugh H.
Unfollow Hugh H.
Send Message
Share Review
Report Review

Thanks
January 27, 2022

Polite and prompt customer service. Always affordable with a large variety to choose from.
Thanks you

Date of experience: January 27, 2022
Ebony l. EbonyOnline Rep
over a year old

Hugh,

We are glad to hear you had a good experience with our customer service. We hope to hear from you soon.

Thank you for shopping with us valuable customer!

New York
1 review
2 helpful votes
Follow Eva G.
Unfollow Eva G.
Send Message
Share Review
Report Review

Bad customer service.
September 24, 2023

They charged my CC 5 times & only refund 4 charges. Forced me to use store credit! Never again!

Date of experience: September 24, 2023
Ebony l. EbonyOnline Rep
over a year old

Dear Eva G,

I apologize for the trouble you have experienced. We did try to assist you as best as we could. We deeply apologize for any trouble we have caused.

Zambia
1 review
0 helpful votes
Follow Mwaka g.
Unfollow Mwaka g.
Send Message
Share Review
Report Review

Larrisa - amazing wigs
August 2, 2023

This has been one of the most amazing experience in online shopping, fast and engaging at event stage

Date of experience: August 2, 2023
Texas
1 review
0 helpful votes
Follow Erica L.
Unfollow Erica L.
Send Message
Share Review
Report Review

Best wig.
November 4, 2021

Exactly as described. Super fast shipping. Thanks Hector! Will definitely be ordering again really soon..

Date of experience: November 3, 2021
Ebony l. EbonyOnline Rep
over a year old

Erica,

We strive for the best products and customer service here at Ebonyline. We are touched to hear your satisfied with our company.

California
2 reviews
0 helpful votes
Follow Sabrina B.
Unfollow Sabrina B.
Send Message
Share Review
Report Review

The Vanessa Apache lace top is absolutely amazing. So light and just right for summer.

Thank you Hector!

Date of experience: June 22, 2021
Nevada
1 review
0 helpful votes
Follow Veronika j.
Unfollow Veronika j.
Send Message
Share Review
Report Review

I love ebonyline and the prices are affordable. Everytime i have a problem with my order Daejonna D is helpful! Thank you!

Date of experience: August 23, 2022
Ebony l. EbonyOnline Rep
over a year old

Hello,

Thank you for taking the time to leave us feedback today. We are glad our rep Daejonna could assist you.

DO
1 review
0 helpful votes
Follow Claudia M.
Unfollow Claudia M.
Send Message
Share Review
Report Review

Good price best service
February 3, 2021

Excellent price and product i have a beauty salon and buy my hair here good service hector the best customer service

Date of experience: February 2, 2021
Ebony l. EbonyOnline Rep
over a year old

Claudia,

We thank you very much for sharing your positive experience, this helps us know when we are doing great as also!

Thank you for being a valued customer!

Overview

EbonyOnline has a rating of 4.1 stars from 828 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EbonyOnline most frequently mention customer service, beauty supply and timely manner. EbonyOnline ranks 4th among Hair Extensions sites.

service
363
value
355
shipping
349
returns
216
quality
339
This company does not typically respond to reviews
+204