Love the products and the custom service is wonderful. I have been ordering from them for over a year. I am pleased!
Great deals! Quick and timely delivery on the product and please compare to your local stores piece point for the same products.
Awesome customer service from Larissa. They are super fast in responding. Although they didn't have the item, they were willing ti help
Dear GO,
Thank you for taking the time to share your positive feedback! It means everything to us!
The Quality of the enonys hair is wonderful. Thanks Michelle, for everything. I absolutley adore the hair and the extra suprize you threw in. I look awsome,!
Thank you, DAEJONNA D…. The variety of products on this website is AMAZING. Products look exactly like the website. Beautiful, well packaged and shipping is so fast!
Thank you for taking the time to share your positive feedback.
Looks so natural and I receive complements on it daily! It matches my natural color and texture perfectly!
Sandra,
It looks amazing!
We are glad to hear you are satisfied with out product. We look forward to hearing from you soon!
I get everything on time and I always get what I ordered. I never had a problem getting my wigs from them.
I love everything about Ebonyonline. The service is fast and friendly! And the selection is amazing!
Great prices, Fast shipping. DaejonnaD and Staff Thank You. A customer for life. Never had A problem.
Frank,
We're glad our customer representative Daejonna was able to assist you and we hope to hear from you again!
I absolutely love Ebonyline! Desiree was a sweetheart and helped me with everything I needed, easy & fast. I will continue ordering from them!
I love this website my wigs always come super fast! On top of being super affordable! I thank Daejonna D for helping me with my order.
Monrelynn,
We are glad our customer representative Daejonna was able to assist you with you order and we hope to hear back from you soon.
Thank you for shopping with us valuable customer!
Amazing service and fast delivery. I have been buying from this website for a year now and everything has been stress free for the most part.
Best quality and prices. Big selection too. They also have good sales often. Customer service is good too. I was helped by Larissa who was nice.
Polite and prompt customer service. Always affordable with a large variety to choose from.
Thanks you
Hugh,
We are glad to hear you had a good experience with our customer service. We hope to hear from you soon.
Thank you for shopping with us valuable customer!
They charged my CC 5 times & only refund 4 charges. Forced me to use store credit! Never again!
Dear Eva G,
I apologize for the trouble you have experienced. We did try to assist you as best as we could. We deeply apologize for any trouble we have caused.
This has been one of the most amazing experience in online shopping, fast and engaging at event stage
Exactly as described. Super fast shipping. Thanks Hector! Will definitely be ordering again really soon..
Erica,
We strive for the best products and customer service here at Ebonyline. We are touched to hear your satisfied with our company.
The Vanessa Apache lace top is absolutely amazing. So light and just right for summer.
Thank you Hector!
I love ebonyline and the prices are affordable. Everytime i have a problem with my order Daejonna D is helpful! Thank you!
Hello,
Thank you for taking the time to leave us feedback today. We are glad our rep Daejonna could assist you.
Excellent price and product i have a beauty salon and buy my hair here good service hector the best customer service
Claudia,
We thank you very much for sharing your positive experience, this helps us know when we are doing great as also!
Thank you for being a valued customer!
Answer: They are very nice its the customer service when something goes wrong they are very unprofessional like they are angry horrible not sure if there are diff call centers but HORRIBLE
Answer: Our wigs come directly from name brands and they are not imitation. We are proud to say that we do not sell cheaply made products.
Answer: No I have not had any negative issues ordering from EbonyLine
Answer: Tracking Number(s): 61290988116522405530 Order # 1575676 COMPLETE May 6,2022 Reorder Print Items Ordered Invoices Order Shipments Track All Shipments Print All Shipments Shipment #0011867 Print ShipmentTrack this shipment Tracking Number(s): 61290988116522405530 Items Shipped Product Name SKU Qty Shipped Freetress Equal Invisible L Part Wig CHASTY Color OP27 +$2.00
Answer: It is same as stores asking your id for credit cad sometimes. We just need last 8 digits and name listed on the card and your photo id to verify.
Answer: Can you provide the order number to better assist you? Thank you
Answer: I have no answer but I was wondering too! What does my bust size and waist have to do with ordering a wig!
Answer: Not sure about this. I don't know what economy shipping is.
Answer: They will provide you will complete information and also delivery date.
EbonyOnline has a rating of 4.1 stars from 828 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EbonyOnline most frequently mention customer service, beauty supply and timely manner. EbonyOnline ranks 4th among Hair Extensions sites.
Ms Dyan,
We appreciate your loyalty with Ebonyline.com, it is always a pleasure assisting you.
Thank you,
Customer Support Team<3