Ebonyline.com has great quality wigs at reasonable prices. I have been shipping on.ebpnyline for yrs and I love it.
I'm very happy with my wig! Service was fast. If I have any questions Michelle is fast with her response!
Love it very quick to respond to emails always keep you updated on your order and the prices very reasonable
Fastest Delivery Service I've ever encountered lol really! Customer Service ladies are super polite. They really care about their customers.
When you can deliver during a busy time and in a quick time that's great service! I will always order from this company!
Braid,
Thank you for providing your positive feedback. We thank you for being a valued customer!
I love ordering here quick delivery times and they always have deals. They also have a live chat we're you can get assistant. Clarrisa was great.
Hello,
Thank you for taking the time out to leave us a positive review, we thank you for being a valued customer!
I absolutely love the amber wig! Such an easy get up & go wig. Great for women who moves pixie cuts! Thanks DAEJONNA D!
Ruby,
We appreciate your positive feedback. I am glad Daejonna was able to take care of you.
We thank you for being our valued customer!
I love ordering from ebonyline I've never had a problem and my orders always come quick! I would definitely refer a friend. Thanks DAEJONNA D for following up and making sure I loved my order.
THEY SEND YOU WIGS THAT LOOK NOTHING LIKE THE PICTURE ONLINE AND THEN THEY DON'T WANT TO REFUND YOU YOUR MONEY AND THEIR VERY UNPROFESSIONAL I'LL CONTINUE TO ORDER FROM SAM'S BEAUTY.
Hello Jey,
All of our items we sell actually are ordered from the main manufactures of all the top brands, we sell top of the line quality products which is why we do offer a 7 day return policy which is on our website, if you have experienced any dissatisfaction with any of the items ordered you are able to return for a refund or exchange, simply follow the instructions on our return policy.
Thank You,
Customer Support Team <3
Larissa provided excellent service. My order arrived in a timely
Manner. I will definitely order from Ebonyline again.
Desiree went over and beyond to help me get the desired wig and color I wanted. She is very nice and patient. She is truly an asset to your company.
Hector really helped me alot and I appreciate his customer service. I enjoyed my experience with this company.
Shanta,
We appreciate your positive feedback! Means everything to us to see our customers satisfied.
Thank you for your support!
I love the hair so much, it was easy to pluck, easy to comb out and kept the curls in for WEEKS! Will definitely be buying another.
I placed an order online at Ebonyline.com. Well, due to COVID-19 shipping was a little delayed. I emailed the company to inform them that I had changed my mind and wanted to return the item although I had not received it yet. The company instructed me to return the item unopened once it was received and they would issue a refund. Well, I did as instructed and never heard back from the company that my money had been refunded. I emailed them to inform them that I had not heard if they had received the item and was waiting on a refund. The response was that the item was received and my refund was issued already. Well, after I researched my order, I discovered that I paid with a Visa gift card. Well, after use, I disgarded it. The refund was put back on that card. I used the chat on the site and Bree Hood went over and beyond to resolve my issue! I was so worried that I had lost that money because many online (only) vendors will not try their best to resolve your issue. Most are all about the money instead of the customer service! Thanks to Bree Hood for the making sure she went above and beyond!
Another satisfied customer! I will continue to order from them and will recommend them to a friend any day!
Hello Stephon,
We are so happy that you are satisfied with our services!
Thank you for being our valued customer as always!
Thank you
I love this website because their prices are reasonable and their wigs are great quality! Larissa was extremely kind and helpful.
- Amber Roper
Amber,
Thank you for your feedback & Thank you for being a valued customer and we hope to hear from you soon!
Absolutely love all my wigs! I have all different styles, length and colors. Thank you Larissa and the rest of the Ebonyonline family!
Veronica,
We are glad to hear our customer representative Larissa was able to assit you with your order. We hope to hear from you soon!
DAEJONNA was an angel. I forgot to add my apt number on my order and she got back with so fast and updated it for me. Excellent customer service
Laronda,
Thank you for sharing your experience with us it means a lot!
Thank you Larissa! I love my hair, and the quality of the hair. Will definitely be purchasing again. If you're questioning it, BUY IT NOW
Thank you Daejonna for such a great service. I would really want to work with you as I am building my business here in Australia.
M
Thank you for taking the time to share your positive feedback! It means everything to us!
It's a cute piece quiet kinky. If u like that look. Not a bad looking piece great buy. Great for hot summer months keep your head cool
Stephanie,
Awesome feedback.
We love having you as a customer!
Overview
EbonyOnline has a rating of 4.1 stars from 828 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EbonyOnline most frequently mention customer service, beauty supply and timely manner. EbonyOnline ranks 4th among Hair Extensions sites.
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- Niles,, IL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Lerise,
Wow! Amazing.
Thank you for sharing pictures with us we appreacite your honest review and we are glad Michelle was able to help as quick as possible.