• eBid

eBid

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Overview

eBid has a rating of 2.05 stars from 173 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eBid most frequently mention lifetime membership, customer service, and credit card problems. eBid ranks 112th among Auction sites.

  • Service
    27
  • Value
    27
  • Quality
    23
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
6
See all photos

What reviewers want you to know

Positive highlights

  • Their customer service is way more better than ebay and a lot faster.
  • I bought 2 items totalling £93.85 from a seller on the eBid Internet auction site.

Critical highlights

  • Ebid is a load of crap, just a cheap version of Ebay.
  • I purchased the lifetime membership for $49.99, Set up my web page and listed one Item.
How would you rate eBid?
Top Positive Review

“Selling on ebid”

Richard F.
7/29/22

On ebid for 1 week as a seller. 13 listings. About 18 views on each listing, no sales. This site has great potential for sellers and buyers due to the very low cost compared to the gouging we take on others. I offer much better prices on Ebid due to lower cost. Test Google Search results And my products showed up first page. All sellers should give this a try just don't start on Ebid due to low traffic for now. They are a little difficult to navigate and need to improve this.

Top Critical Review

“Weird and terrible website”

George K.
12/3/23

I get my account banned for no reasons. I haven't done any violations and the next day they don't allow me to login. I tried contacting them about the issue and I get zero response! I have made several accounts in the past and they all shared the same fate. Registering isn't even functional, alot of times they claim to send confirmation email but they don't. Janky website with terrible service! Don't waste your time with it!

Reviews (173)

Rating

Timeframe

Other

Reviews that mention popular keywords

ebay (73) customer service (12) lifetime membership (13) auction site (11) seller (63) utility bill (7) 2 years (5) items (54) credit card (6) phone number (4) customer support (4) lifetime fee (3)
Thumbnail of user simonc132
7 reviews
9 helpful votes
March 16th, 2024
• Updated review

They close lifetime subscriptions for no reason, it's a scam site.
They charged me £49 for a lifetime subscription then they suspended it and asked for my driving licence, and proof of address, so I sent them the front and back of my driving licence and a bank statement that was just over 1 month old. Then they kept on asking me for different paperwork until they asked for one I couldn't produce because I'm not the homeowner. ONE BIG SCAM keep clear eBay has 100 times more traffic even in 2024

Products used:
Lifetime subscription for £49

Service
Value
Shipping
Returns
Quality
Ive change my 5 star to a 1 star, this site is now hopelessly bad.
March 6th, 2024
• Previous review

They have no idea what they are doing, they send a load of emails for the same thing, I'm now done with them, they have lost a customer and a supporter I will no longer praise this company, I had my account for years and years and out the blue, they suspended it and asked for my details driving licence etc that I gave them, and now they want a utility bill that I do not have as I'm not the owner or the renter of a home. It's easier to just walk away.

Products used:
Selling items

Service
Value
Quality
Thumbnail of user onipanua7
1 review
1 helpful vote
December 3rd, 2023

I get my account banned for no reasons. I haven't done any violations and the next day they don't allow me to login. I tried contacting them about the issue and I get zero response! I have made several accounts in the past and they all shared the same fate. Registering isn't even functional, alot of times they claim to send confirmation email but they don't. Janky website with terrible service! Don't waste your time with it!

Thumbnail of user alexs1824
1 review
0 helpful votes
March 9th, 2022
Verified purchase

3 easy transactions here. Fast shipping. Low prices. The website is simple to use and accepts PayPal for buying or selling. Tho I have not yet made a sale, my buying experience was pleasant. No scammers here.

Tip for consumers:
Easy to use

Products used:
Postcard collector.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesi375
1 review
3 helpful votes
March 10th, 2021

Recently returned to Ebid after several years.
Needed to change username to start afresh. Customer Service promptly dealt with my request offering a more personal service rather than the automated response from other well known rivals.
Listing is very easy and fees very reasonable compared to other online auction sites.
So far so good.

Thumbnail of user alexm1358
3 reviews
25 helpful votes
March 13th, 2021

Sorry E-Bid pals today I decided to switch back to e-bay after nearly a year of trying to sell my stuff on E-bid, nothing moved seems like either no-one see it or perhaps no one trust or know this web site. I have to admit that e-bid website is a lot easier and more user friendly to add stuff but what is a point if stuff is not selling. I even paid a premium price for a year to have maximum visibility, lost money on it.
Sorry to say but I do not recommend e-bid again feel bad for those guys but this is a truth.

Thumbnail of user johnd6524
1 review
1 helpful vote
May 7th, 2022

Been getting some good sales and the buyers are paying quickly, friendly. Would recommend to anyone to sell.

Service
Value
Shipping
Returns
Quality
Thumbnail of user richardf1881
1 review
4 helpful votes
July 29th, 2022

On ebid for 1 week as a seller. 13 listings. About 18 views on each listing, no sales. This site has great potential for sellers and buyers due to the very low cost compared to the gouging we take on others. I offer much better prices on Ebid due to lower cost. Test Google Search results And my products showed up first page. All sellers should give this a try just don't start on Ebid due to low traffic for now. They are a little difficult to navigate and need to improve this.

Service
Value
Thumbnail of user leom195
1 review
3 helpful votes
March 20th, 2021

Ten years of being a Seller+ member, I find that eBid is the top auction site to join. The selling fees are much better than other auction sites and in most cases, free listing. You can also have your own store.

Thumbnail of user lewisb162
1 review
11 helpful votes
March 2nd, 2022
• Updated review

So I've made 20 successful bids with no complications and fast payment to all sellers. Then out of the blue Ebid are again harassing me by closing down my account and asking for proof of identification, passport, driving license etc before they reinstate it. I really don't feel comfortable sending this company my documents and I don't believe this is something they should be requesting but I did so anyway. I mean what choice did I have? So it's been 24 hrs since I uploaded my documents and have heard nothing back. I think their customer service towards loyal customers is atrocious.

Tip for consumers:
Stay clear of ebid if you can help it.

Products used:
Collectables/antiques

Service
Value
Shipping
Returns
Quality
Accusing customers of shill bidding
November 17th, 2021
• Previous review

When it came to bidding on ebid they kept accusing me of shill bidding and insisted I knew the seller and closed my account!. This was never the case and I reassured them I didn't know any of the sellers on their platform, however they kept insisting I knew the seller. I had built up a number of buddy points that I wanted to use to purchase products with. They effectively stole my buddy points from me when they closed my account. The ebid police try to make it as hard as possible for buyers to keep their accounts open and make purchases. I would give them 0 stars if I could.

Tip for consumers:
It is a job in itself keeping an ebid account open. I would have to say it is more hassle than it's worth. However they were selling collectables that not many other sites sell. If you can get a product elsewhere I would seriously recommend you do.

Products used:
collectables

Service
Thumbnail of user einara4
2 reviews
6 helpful votes
August 4th, 2022
Verified purchase

They close your account with no reason bad site. I cant recomend sites that does this. Totally unprofessional

Service
Thumbnail of user kens586
3 reviews
4 helpful votes
March 17th, 2022

Look up company and directors report it's very small scale only 2 employees and suspect they are the two directiors.the company does not have a high turnover £205 k after directors/employees fees there is next to no profit assets are only £125k. Sales are very low traffic is low where do they get their money from it's mostly from lifetime subscription. It's been on a downward path since 2012 health check is only

Service
Value
Thumbnail of user jeffreys2101
1 review
3 helpful votes
July 30th, 2022

The site is difficult to navigate for both buyer and seller. I am a seller who was born before the computer was invented, and as such need much more tech help than eBid offers. They are quick to get back to me by email, but I can't understand their written instructions. There is no one from the company that you can actually talk to. I would like to bulk edit many of my listings, but can't determine how. Many of my customers from other sites don't like having to sign up with a credit card before they can even view my listings. I don't accept paypal, but my customers tell me that they can't determine how to pay on the site with their credit card.

Thumbnail of user davids7289
1 review
1 helpful vote
January 5th, 2022

Ebid has been a Win Win For Me as a seller I can offer Buyers inexpensive Hard to find Mower Parts as Ebid allows me to post Many items at a Flat rate Price and a very low Final Value Charge Hope to see you there for your Mower related Needs etc! https://stores.ebid.net/daves-used-small-engine-mower-parts

Thumbnail of user dereks452
1 review
7 helpful votes
February 1st, 2022

Beware of this site! It is a scam! They will bill you at the end of every month even if you don't sell anything. They refuse to delete your account or personal information (have requested four times already). BEWARE IT IS A SCAM SITE

Thumbnail of user jinx3
1 review
18 helpful votes
November 25th, 2019

Overly complicated listing system.

No sales, no views, waste of time as a seller. Promotions? Lifetime sub? Forget it.

As a buyer the payment system is very strange and hard to navigate. Why does one have to check paypal and the purchase several times, add extra details and then check again? Why would anyone bother? This is the answer as to why this place will never take off.

It doesn't deserve to. It only rakes in sub fees from sellers who are fed up with other platforms, nothing but a scam with outdated design.

Thumbnail of user alanc893
1 review
2 helpful votes
October 26th, 2022

Got my periodical log in or we close your listings today. So logged in. Quite a lot of views but no sales. In the same period with eBay I have had over 100 sales in spite of my prices being higher on eBay - go figure. Are the number of views legit? I would like to see lists of items that have sold on eBid but have never found a way of doing it.
I have been a life member for over 15 years and have over 150 feedback all positive. Sales used to be slow but regular. Now none.
I tried contacting eBid to change my username to by eBay username about a year ago. I never got a reply in spite of repeated efforts. I will keep the current listings on eBid but it doesn't compare well to eBay in sales, in research of what is selling or has sold, or customer service.

Thumbnail of user ep386
1 review
7 helpful votes
September 13th, 2021

Yes, I have sold on both sites and will take eBID over "the bay" any day. EBid's selling fees are much lower than the bays' AND they don't take their % out of your sales price, S&H and taxes. What do you get for the low fees? Basically, the ability to run your own business without constant oversight, regulations, etc., as you see fit. Yes, they do have guidelines and prohibited item lists. There are NO "performance" goals to meet to "stay in the game" - way less stressful that way. Prompt customer service from a "live body" that supports the seller - not always ruling in favor of the buyer, no matter what.

What you don't get with the lower fees, is paid for national/worldwide advertising through the media. So? Back in the day, no sales company that you worked for, as an independent consultant or agent, promoted you. Sales people generated their own leads and promoted themselves. If you are too lazy to do that, then keep paying the high fees and stop complaining when the bay piles more regulations and requirements on you.

I get most of my sales through Google Shopping, and eBid gives you the guidelines on how to get picked up on GS. How much time do you spend on social media sites? Would it hurt or take up too much time to let your friends know where your items are listed for sale? Contacting friends used to be the number one way that word got around about what and where you were selling.

Some of the negative reviews I read about eBid are obviously from folks who want maximum money in their pocket for minimum effort. It is really sad that people have become lazy and forgotten how to really work at something that gives the feeling of pride that comes with being an independent, hard-working individual.

EBid will work well for you IF you are motivated to "run your OWN business". EBid gives you all the tools you need to do that. Their Help Section answers every question you might have and gives lots of good advice on how to create good listings that will get picked up by search engines. If you can't get an answer from "Help", there are interactive forums where you can ask the members. If a member does not know, you can e-mail support and will get an answer in less than 24 yours - often sooner - from a live body, not a robo answer.

One of the other complaints that I see is "eBid is hard to navigate". Well, when you have been stuck in the same routine for years, everything new that you try to do is a bit difficult until you get the hang of it.

I'll get off my soap box and get back to listing - I've got sales coming in like crazy these days and need to keep my store well stocked.

Best of luck to those of you that take a "leap of faith" in yourselves, your personal ability to be successful, and are willing to "look outside the box" for new opportunities.

One other thing - I took a leap of faith in myself and paid the Lifetime Fee. It has more than paid itself off in the long run. I probably would have paid that much to the bay several times over now, with their higher fees for every penny they collect from S&H and taxes.

Thumbnail of user stevew1517
1 review
9 helpful votes
June 17th, 2021

I have listed a total of 225 items on ebid, i also bought the seller+ option. What a mistake, not made one single sale. I contact ebid and was told am not selling it properly! And wont refund me the sellers+ money.
Well i decided to sell those same items on ebay the exact same format and guess what, yip so far ive sold 53 items in one month. Ebid do not market there website, they make there money conning people and selling advertising.

Tip for consumers:
dont !!

Products used:
I went to another platform

Service
Value
Quality
Thumbnail of user michaeld2765
1 review
26 helpful votes
July 23rd, 2020

I signed up as a lifetime member for £50. Seemed like a bargain but have sold only one pice o jewellery in six months, even though all is genuine sterling silver and reasonably priced.

Thumbnail of user phild471
3 reviews
19 helpful votes
March 3rd, 2020

I recently purchased an antique railroad figurine from a seller on ebid and have yet to receive it, or even a response to my inquiries. I'm hopeful Paypal will be able to help because ebid is only sending canned responses. Can't recommend this site unfortunately.

Thumbnail of user dennyt8
1 review
33 helpful votes
March 19th, 2020

No customer support whatsoever! Tried repeatedly contacting them and no replies! 3 days later, my account was mysteriously cancelled!? And, after I paid for a lifetime membership? What!? THE WORST SELLING SITE IN THE WORLD!

Thumbnail of user markf2212
2 reviews
3 helpful votes
September 29th, 2022

I did the premium package and haven't sold a dam thing what a P. O. S. Site not one person look at my items it was if they weren't even listed. DON'T WASTE YOUR MONEY YOUR BETTER OFF SELLING ON EBAY AND PAYING WHATEVER FEE THEY HAVE. IF YOU ASK ME ITS WORTH IT. GOOD LUCK SUCKERS, WAIT THATS WAS ME.

Thumbnail of user waynej64
1 review
27 helpful votes
October 26th, 2018

Very low fee's on eBid because you will never get a sale!
150 listings and the only feedback i have had is from making purchases myself.
If you post to various social media accounts... You will get auto generated views that must come from eBid, because if you post same items from other sites you will receive a view or two but every time posting from this auction site you will get 8,10 or 12 views without failure! If you are thinking that i may be stretching the truth... Just visit any one of my listings because you will see that i have over 400 views to some of my items. Overall i am very disgusted!

Thumbnail of user thomasm2253
1 review
7 helpful votes
March 14th, 2021

Paid for lifetime, listed several items, no sales, no views, false advertising, should be refunded my money.

Tip for consumers:
Dont waist your money

Value
Quality
Thumbnail of user susanc1955
1 review
4 helpful votes
March 8th, 2021

I joined Ebid 10 years ago and have found the site easy to use with low fees, no chopping and changing the rules, and the service from the support staff is second to none. Friendly, efficient, helpful people who will always try to go the extra mile!

Service
Value

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About the business

eBid. The Worlds Online Auction Marketplace. Buy & sell just about anything in our free listing auction and fixed price environment.

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2.1
173 reviews
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