The site is difficult to navigate for both buyer and seller. I am a seller who was born before the computer was invented, and as such need much more tech help than eBid offers. They are quick to get back to me by email, but I can't understand their written instructions. There is no one from the company that you can actually talk to. I would like to bulk edit many of my listings, but can't determine how. Many of my customers from other sites don't like having to sign up with a credit card before they can even view my listings. I don't accept paypal, but my customers tell me that they can't determine how to pay on the site with their credit card.