I got my canvas back and it is so pixilated you can hardly tell what the picture is supposed to look like. I will never order from this company again as when I called and told them i did not like how this came back and all they can do is reimburse the canvas not the shipping or anything else. Plus the lady on the phone was rude and customer service is horrible. I do NOT suggest going through this comany for anything! Dont waste your time or money.
Very very disappointed with my prints. On one print there seems to be a strange mark or reflection that is not on the photograph taken with my camera. They all look orange and cheap, the corners are lumpy They were taken at a family celebration and were to be given as presents but are not good enough. I not sure what to do with them.
As a son of a wedding photographer, I've seen many canvases growing up. And recently I had the urge to turn a memorable photo I took during a trip to Guatemala with my phone into wall art. It's a photo my father always loved and thought it might also work as a gift to him, but was reluctant to push an iPhone photo onto a canvas. So I decided to test run the photo on myself with a large 24x36 canvas for myself. While I think I pushed the limits on clarity at that size with the pixel density that my older iPhone X had, I'm shocked at how well it turned out! I'm definitely going to get my father a more reasonable 16x20 that should meet his higher standards.
I must admit up front that I have never patronized this business though I WAS considering doing so. However after reading real customer comments I think I will skip this business. The number of negative comments far outweighed the pro comments. Tells me all I need to know. Thanks, but no thanks.
Got my canvass wirh head chopped off they wanted to pay for shipping and then they said half well thats 8.00 I already paid 65.00 on this order and they didn't want to correct fully. It should have been caught at processing. They should made good on it. The first shipping was 30.00
Along with short tempered CSR's be prepared for hidden charges. For instance, the receipt reflects the regular price minus promotion amount plus shipping and taxes, however no real subtotal exists in the calculations to show the sale price (real price minus promotion price). In my particular instance, the sale price of the piece was $14.99 (never shown on receipt) but shipping was also $14.99. So total bill was $14.99 more than expected with shipping that shows up nowhere except on receipt! Thought I remembered seeing free shipping, but could have been on another ad. Tried to find out why bill was more than expected but Necea (or something like that) was having none of it when I said my money was stolen and I wanted it back. Should have looked at reviews before ordering from this company.
Bombarding me with 10 spam emails per day. You cannot unsubscribe there's no link for customer service on the website and they just continue to spam. Hopefully the read this review and stop spamming me.
They were very quick to respond and get exactly what I was looking for. There were able to take the original photo and change it to my specifications. They sent mockups of what the finished product would look like, and waited for feedback to make sure the painting looked just right. I love this so much! The shipping was quick and the packaging secure.
Thru out a few years I have ordered many canvas Prints from this place. Over 30. I recd a blurry and sent them an email. You get an automated email saying they received your you're email. I sent the pic that was Blurry. They send an email that they haven't heard from me. This goes for 2 months back and forth. Finally they give me a partial refund of 12.00. Really? So frustrated. Not doing anymore business with them. Terrible fake customer service! Don't order from them.
I was VERY skeptical after reading the reviews( after I ordered) and was certain mine would look terrible. BUT they were great! It totally depends on the quality of the photo you give them. Make sure the photo is clear and it can be blown up to the size you want and still be clear and you will have a great result. Mine came out perfect.
I was very impressed with the quality of the Canvas Print. I have purchased the Canvas prints in past for friends and family, but this is first time I purchased for myself. Very impressive presentation and I am very pleased!
I ordered five canvas prints for gifts but I don't know if I'm going to give them or not, the quality is so low. The prints are blurry but the photos sent were clear, not blurry. Don't use this company, that's my recommendation.
Went to Dominican Republic and took this incredible photo of the sunset! Saw the special on site and knew immediately I wanted that picture to be enlarged! Great updates on when shipped and delivered!
First time using ECP. Never again. First canvas was stretched so poorly the black border was visible on the front of the canvas. They redid it for free, but they did not stretch the canvas tightly and there are huge "wrinkles' showing. Not going to bother giving them a third chance.
I ordered a personalized fleece blanket for my daughter's birthday in September for her October birthday. It came with a wrong family picture on it, I tried to correct this situation, sent emails back and forth, lots of excuses. To date I have not received another blanket or a refund. This company outsources their business so they will pretend to correct the problem but they will not. They will pretend to give you different shipping dates but the merchandise never comes. Nor the refund. Do not waste your money on this company. They do not run a legitimate business practice.
I love the prints that i had done of the dogs! Exactly what i wanted. The one of my son and daughter in law i was less happy with. My sons head is on the top of the wrap again. If you have it up high it is not noticeable but they have it low so you can see it.
I write this approximately ONE MONTH (Dec 20) after starting and today abandoning a print project at ECP. I initially wanted the thanksgiving holiday discount, and I launched the failed printing process there shortly before the last week in November.
In short: they simply don't give a damn. The "art team" ignored my file, for 3+ weeks. They don't bother to tell you either that they have an "ftp" site - only a small number of reps know that - but - it doesn't matter because the art department can't deal with jpegs, psds, or pdf formats... I don't know what options that leaves...
Thoroughly disgusted...
I uploaded my photos. The images looked fine. Nobody from the company called or emailed me to tell me that the resolution wasn't good. All I could do was go off the preview which looked fine got the product looked like $#*! called the company they would only give me 80% refund and said that it is up to the consumer to call in to make sure that their photos are of high enough resolution. Do NOT use this company!
I was foolish enough to buy from EasyCanvasPrints. I should have suspected when their site kept telling me the image I sent was too large. $140.00 later, I have a picture that's so pixilated it's unviewable at under 25 feet. It is in a frame, but it's pure trash. Any six year old with photoshop could have done a better job. Do yourself a HUGE favor and go somewhere else.
We printed our engagement photos on an 11x14 canvas and it turned out great. These pictures were taken by a professional photographer with a professional camera. I would not expect an iPhone camera pic to turn out the same quality. But this was much cheaper ($36) than the $150 our photographer was going to charge us to get this printed. This is a steal for us :)
Answer: Disappointed in the quality of the picture. The colors were dull. My photo was bright and vivid.
Answer: The delivery time was under a week. I live in the country so everything takes a day longer than expected. I chose to have the art team evaluate the quality of the image before printing. They contacted me right away and the only delay there was me getting back to them. I talked with an artist on the phone about it and then it went out almost right away.
Answer: I'm not sure about yours but mine arrived exactly as it appeared in person. Maybe it's an option you selected accidentally?
Answer: I chose to have my image reviewed by the art team before printing. I took the photo on my phone and the 36 inch print came out looking good! I was able to talk with an artist on the phone to confirm the image quality before printing. This service was definitely worth the extra few dollars.
EasyCanvasPrints has a rating of 3.3 stars from 450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EasyCanvasPrints most frequently mention great quality and fast delivery. EasyCanvasPrints ranks 11th among Art Prints sites.