It was Good quality and not distorted. I'm a pleased customer! I would order from them again and suggest this to family and friends. Makes a good gift!
Placed an order to be shipped directly friends. It was to be a wedding gift. THEY DO NOT GIVE YOU THE OPTION TO ADD A NOTIFICATION SAYING SOMETHING LIKE "This was sent to you by Mr & Mrs________ as a wedding gift".
Not a thought out ordering system... seems like something you'd encounter if you were doing business with some company in China or one of the 3rd world Asian companies!
Apparently I zoomed the picture In too much because when I got it the picture wasn't a clear picture. I've used other company's that let you know it's blurry. This company didn't
The galapagos tortoise shell was too light and much lighter than the photo I sent. It should have had a similar color value to the head and feet of the tortoise and the green leafy background.
I love the quality of my pictures from easy canvas prints! The site was easy to navigate and helpful in determining size of the print, and how the finished product would look.
I purchased the 30x40" canvas and the quality was amazing. Not blurry at all and it's a good quality canvas. It did not feel flimsy while moving it around showing my family.
I love the product I received and the price was great! It looks amazing and exceeded my expectations! I will definitely order from this company again!
This is the second time I have used your business. The first time made me come back. The second time... WOW! Very pleased with your work. Plan on using you again in the future.
I also encountered horrible service-not just with the product but also with the customer service rep. Two weeks ago, I ordered 4 large canvas prints. I understand things could happen in the process and normally someone should or would contact via email or phone call with problem or updates. The two weeks went by and I haven't heard anything so, I decided to check on my order online but was unable to get an update. I called instead and was told that my order has been canceled and put on hold because it needed some change with my image.
The customer service lady on the phone was a bit snarky when I expressed my order disappointment and was trying to cut short just to tell me I need to redo my image ok!
I requested to speak with a manager to hear their side of story but then manager told me "yes, you need a new image redo" and I understand that you're unhappy with your order and I'm happy to refund.
The point is. They have my information and they never called me or emailed to tell me anything, they just hold it for two weeks until I called my self! The manager offered to create a new order but I'm not interested to work with them anymore because of super poor service all around. A new order? Really, no expedite print because you failed to process original order for two weeks? I'm paying customer, not asking for any perks other than reasonable communications and receive what I paid for. I am livid because I WAISTED 2 weeks wait time and would never recommend EasyCanvasPrints company because it was Un-Easy to work with this company.
Came uneven
Had no choice to still give as a gift
Don't care
Very poor customer service
Too late for a picture as had to give before they asked for a picture!
Never again
I just got spam on behalf of this company. I never authorized this company to access my email. Any company using spam is automatically suspect. I recommend avoiding.
I was told there was a 30-day wait for a single print, but I was charged immediately. I asked for a refund more than 2 weeks later & was told it could be a 7-14 day refund process. This is illegal.
I ordered an original photo printed onto a canvas about a month ago as a gift for my boyfriends birthday. I ordered a custom measurement that was quite large at 36"x 24". I've never ordered a print onto a canvas before so I didn't know what to expect but I took my chances and thought I'd give it a shot.
When the package arrived it came in a rather large box so I was a little nervous. I opened it and peaked at it quickly without taking it completely out of the box and at first I was really disappointed. It looked really blurry and almost horribly pixelated. Once I had a second to myself to fully take it out of the box and really look at it, then I realized I was totally wrong! Up close it almost looks as of it was a painting of the original photo. Once I took a step back and really looked at it after hanging it up on the wall was when I realized that it was absolutely PERFECT!
I'm completely satisfied with the product and my boyfriend absolutely loved his gift! Which is what ultimately matters being that it was a gift for him. I would definitely buy again! Don't let the negative reviews steer you away. Definitely worth trying out and I would definitely order from them again!
Have had several prints of my dogs done here over the years, with frames. I am very satisfied and will return for more. Excellent quality, fast service, fair price.
My canvas just arrived! I opened it with great excitement and I'm still sort of excited about it. I am disappointed in the quality of the canvas and to find out the frame is actually a compressed board, not wood. There is also a noticeable blemish (a "holiday") in the photograph. The packing was not to protect the canvas's edges either. It was in a shrink wrap and then placed in a box. No extra padding or cushions for the edges. There are scuffs on all four of them, one being more defined than the other three. There's also a scuff on the bottom edge of the photograph. This one isn't that big of a deal, but the edges look poor and definitely make me question the quality of the canvas and question how long this canvas will last. My husband and I move every few years and I fear this canvas won't even hold up through one move without additional scuffs do to the low quality of the canvas. I have been over the moon waiting for this canvas with this photograph and now I just fear it won't even last 5 years.
Great quality canvas prints, at a great price and arrived quickly! My only complaint is I was not able to upload the full size image, 24.5MB, and when ordering on my phone the next largest size I could select was 1.1MB which is quite a bit smaller. So for the size canvas I ordered (18'x24"), the image was not as clear as I would have hoped. I didn't even think about that until I received the canvases. The site allows for images up to 20MB but I would have needed to resize each image on a computer and upload from there. Just an FYI before you order! Prints still looks beautiful and I would order from Easy Canvas Prints again.
I originally received my photo and disliked the quality. I contacted costumer service and they reprinted a new one at no cost to me to make sure i loved the product. Very nice and love my order
When ordering I chose an option to arrive before Xmas. No price was listed on the page. The next page was $100 more. I wanted to cancel because $100 shipping is a RIP-OFF. When I tried to close the page, just touching the page near the buy button finalized the sale and sent me to the next page. I had no intention of buying.
This was on Sunday December 16,2018. I tried to cancel by using the company's Chat window. It said, we're closed, call us. I called, the message said, we're closed leave a message. I left a message and sent an email all within 5 minutes of mistakenly placing this order. They next afternoon at work I found a new email saying I was too late to cancel and they were shipping if I didn't call. I was at work and couldn't call until after 9:00 pm. I called, 37 minutes on hold, no answer. Now I received an email that they shipped. Indisputed with PayPal. They are obviously trying to scam me and push me into allowing it to happen. Wrong guy to try that crap with. I'll review them EVERYWHERE!
I loved the picture. It looks exactly like my original design. I value my designs and the work that I input into that design. Thank you. Sincerely, Melodie Lucy
Print came out exactly as I expected it would. Quality is amazing, colors are great. Don't see any way it could be improved upon.
Answer: Disappointed in the quality of the picture. The colors were dull. My photo was bright and vivid.
Answer: The delivery time was under a week. I live in the country so everything takes a day longer than expected. I chose to have the art team evaluate the quality of the image before printing. They contacted me right away and the only delay there was me getting back to them. I talked with an artist on the phone about it and then it went out almost right away.
Answer: I'm not sure about yours but mine arrived exactly as it appeared in person. Maybe it's an option you selected accidentally?
Answer: I chose to have my image reviewed by the art team before printing. I took the photo on my phone and the 36 inch print came out looking good! I was able to talk with an artist on the phone to confirm the image quality before printing. This service was definitely worth the extra few dollars.
EasyCanvasPrints has a rating of 2.6 stars from 450 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EasyCanvasPrints most frequently mention customer service, poor quality and full refund. EasyCanvasPrints ranks 87th among Art Prints sites.