My refund query was addressed and resolved by their escalations team within 3 days. Quite satisfied with the services provided.
This site doesn't charge any convenience fee also their social media is quite supportive and always suggests me hest coupon codes for my bookings.
Dear Mam,
We are pleased to know that you liked our services. Thanks for booking with us.
Good service, easy refunds even during covid19, better discounts than other sites for flight bookings...
Excellent service.
I got full refunded amount after cancellation of my flight in Lockdown period.
App is user friendly.
Happy with overall service... My flight ticket was cancelled and they helped me in getting fulll refund
Very good fares are available in easemytrip excellent services i got from there prople are nice so overall good appto use
It was good experience with this app, very smooth, more easy to navigate, and easily refunded my booking amount due to cancellation in COVID-19 pandemic lockdown, had a great experience with this app
I booked a ticket throught emt but the flight was cancelled by airline. EMT was very helpful and helped in getting full refund very efficiently
I used to struggle a lot whenever I have to book flights or hotels on cheap fares
But then I found easemytrip.
They refunded the amt directly to the bank no other app give such services this is a much helpful app great everyone shld do download this app
Good service by easemytrip I always book ticket from easemytrip I suggest you to try easemytrip
Good job.
Ease my trip refunded my canceled flight amount pleasant experience to book flights using EaseMyTrip
Good customer services and I got complete refund in time of covid-19 lockdown. I would prefer to use it again and again.
Thank you for your positive response.
First of all i want to give less than one start but no option for that. Now I am sharing my experience.I booked one ticket on Nov 14 2022 for me, my wife and my infant kid scheduled to travel on Dec 08 2022. But due to some reasons,i was not allowed to travel with my family and I splitted my air ticket into two( me n infant and 2nd for wife and i called airline( indigo) to add infant with wife's ticket and for cancellation of my ticket and they did it in only few minutes. Now indigo airline refunded 7997 INR to Easemy trip and when i contacted them latter on Jan 20 2023 for transfer of my refund money, they said they will do it and then i recieved only 4493 INR from them(easemytrip.) on Jan 23 2023.Afterwards i sent email to *******@easemytrip and they replied that 5943 INR is airline panalty and 500 convenience fee which totally does not match seeing airline refunded 7997 inr to easemytrip. Then I followed same email and sent to ceo Mr Nishant Pitti, but no response till now. This is robbery of poor middle class man's money, and i want to warn easemy trip team via this message that i have almost 1800 relatives, friends and students among whom about 800 travel now and then and have used many times easemytrip services and i will ask and request all these 800 persons to write here a one start review if my money is not given back. Besides i have some one dozen journalist friends including some renowned ones I will ask them too to file a story on this cheating. I will wait your call or email with proper justification why my money is grabbed and if it is my right, i need it aasp.thanks
Booking id#EMT*******
We have booked a round trip flight HYD-DFW-HYD through easemytrip Booking id EMT******* with PNR-0DM3 XD in October. Everything was confirmed after the booking. But when we checked for the itinary in airlines website, one of the connecting flight is missing from itinary. When checked with easemytrip they said that the flight from DEL-JFK is cancelled by the airlines(which is a lie). We contacted the airlines and they confirmed that the flight is not canceled but travel agent tried to do changes to booking on Dec 6th which made this particular flight booking status to unconfirmed. This information has been passed on to easemytrip and requested them to adjust the flights as they tried to mess up the reservation (without communicating to us). Easemytrip representative replied "to contact the airlines". I mean SERIOUSLY, you are the one who takes money to book the flight, you try to mess up the confirmed booking and dont even inform that the booking is not confirmed and ask us to contact the airlines? What is airlines going to do for the mess you created with the booking? I really wonder how this company is still surviving irrespective of such bad reviews. They have a whatsapp number in the website, which they are never going to answer. Replied to our emails few days after the continuous follow ups. Even if you guys are going to refund me the whole amount, what is the point in booking the flight in advance. Worst company ever, a way of stealing the money. I am going to make sure that none of my friends/family is going to book through this worst site. I am going to make sure to depromote this company.
Dear Sir/Ma'am,
It is never our intention to cause you any inconvenience. Moreover we would like to inform you that we have already forward your request for refund to the airline and any modification, cancellation and refund of the airline tickets shall be strictly as per the policy of the concerned airlines and we deny all liability in connection thereof. For further clarification you may contact us on our whatsapp escalation number 9355030325.
Good experience and refunded my money when flights got canceled due to covid. Always book my flights from this site and got great discounts
Answer: Dear Sir, There is no doubt that we are a legit company. Allow us a chance to showcase our services to you. For any assistance, we have a WhatsApp Escalations number 8929354510 where you can connect with us directly over the call or on WhatsApp regarding any of your queries. For a hassle-free experience, you can make your bookings on EaseMyTrip for flights, hotels, and Holiday packages with great deals and offers along with no convenience fee on the flight bookings.
Answer: Dear Mark, For the customer service, we have 24 hrs operating customer support lines other than that we have a WhatsApp Escalations number 8929354510 where you can connect with us directly over the call or on WhatsApp regarding any of your queries. We will assist you with primacy.
Answer: Exactly same thing happened with me. This are big cheaters and fraud sitting out there to fool it's loyal customer.
Answer: Good luck cancelling anything or getting a refund. Report them for fraud
Answer: 02045868514. If you're calling to complain, they will block you
Answer: EaseMyTrip has a consumer rating of 4.32 stars from 459 reviews indicating that most customers- cont. 09382 791 716...//are generally satisfied with their purchases. Consumers satisfied with EaseMyTrip most frequently mention good service, best app and social media. EaseMyTrip ranks 12th among Travel Search Engine sites.
EaseMyTrip has a rating of 2.4 stars from 562 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EaseMyTrip most frequently mention customer care, flight ticket and extra money. EaseMyTrip ranks 25th among Travel Search Engine sites.
Dear Pooja,
Thank you for showing your trust in us. We are happy to hear that you liked our services. Keep travelling with EaseMyTrip.