Anu R.

We have booked a round trip flight HYD-DFW-HYD through easemytrip Booking id EMT******* with PNR-0DM3 XD in October. Everything was confirmed after the booking. But when we checked for the itinary in airlines website, one of the connecting flight is missing from itinary. When checked with easemytrip they said that the flight from DEL-JFK is cancelled by the airlines(which is a lie). We contacted the airlines and they confirmed that the flight is not canceled but travel agent tried to do changes to booking on Dec 6th which made this particular flight booking status to unconfirmed. This information has been passed on to easemytrip and requested them to adjust the flights as they tried to mess up the reservation (without communicating to us). Easemytrip representative replied "to contact the airlines". I mean SERIOUSLY, you are the one who takes money to book the flight, you try to mess up the confirmed booking and dont even inform that the booking is not confirmed and ask us to contact the airlines? What is airlines going to do for the mess you created with the booking? I really wonder how this company is still surviving irrespective of such bad reviews. They have a whatsapp number in the website, which they are never going to answer. Replied to our emails few days after the continuous follow ups. Even if you guys are going to refund me the whole amount, what is the point in booking the flight in advance. Worst company ever, a way of stealing the money. I am going to make sure that none of my friends/family is going to book through this worst site. I am going to make sure to depromote this company.