DealeXtreme

Bought some parts, correct descriptions, etc. Shipped the wrong items and refused to cover my loss due to their incompetence. For a small items is ok, but I lost almost $70 due to this and not for my fault. And they still dare to ask me to refund them some of the money. Good thing I escalated it to paypal and was awarded the $, my only regret is not asking more from paypal.
When they ask you to cancel your paypal dispute, don't! They will try to scam you out of your hard earned money.

I've made several (4 or 5) orders on dx.com and all of them came on time (2-3 weeks). I was able to track the package. They had a bug with my user account (couldn't see the 'My Account' section), I sent a message to support, they contacted me 2 days after to tell me that the problem was fixed and asked me to check if it works so that they could close the ticket. I was really surprised. I've already recommended the site to my friends and a couple of them already successfully bought some things from them.

Beware of Deal Extreme! Biggest Scammers in the world.

SOLD Millions of items during the sale only to get temporary money and now processing refunds.
All the orders are cancelled without explanation.
They probably did to get more publicity but its a big shame that this company does it again and again without being criticised or banned.
Item bought -Freelander PD80HD; order cancelled. You can still buy on dx for double the price so there is no shortage of stock. Its a big scam
Please stay away from this site, there are better ones out there. I'm not gonna name the others, I'm not their marketing rep but DX. You will definitely be loosing my business.

Ordered a mobile worth around 930US$ on 24th june 2017 but still haven't received it after 2 months even though i have ordered through expedited delivery by paying extra amount of money.

Everytime when i complaint to their customer center they only ask to just wait for few more days from last two months.

Their staff member are not cooperative at all and not helping me in any way.
Now i am struck as i have already paid to them.

Really having a very bad experience shopping with dx.com.
My order no. **************815

Prices were good, but are now increasing. Less and less interesting.
And shipment is appalling. I have ordered (and of course paid) for goods ordered beginning of May. Three months later, they have not arrived.
Early July, I was told the following:
"... Your package has failed to pass the airline security check under extra scrutiny in world air cargo services.
We will try to switch it to another delivery channel to ensure the order is sent to you as soon as possible... "
Today, 25 July, I am now told:
"After checking we find the package was returned to us, now we can refund or resend it to you, please advise".
In other words, DealExtreme appears incapable of delivering ordered goods. But in the meantime DX are being paid (before refunding the monies). Could this be the Ponzi scheme of a company that is going through financial problems (e.g. Paying their debts with money from customers who will never see their orders delivered)?

Ordered 5 hygrometers from these folks - website I ordered from inferred that this was an onshore company - these folks are based in HK.

Shipping took forever.

Products were defective - return process is ridiculous - you can't contact them via email or phone but have to go online to open a "ticket" through their site. You then get an RMA but are required to photograph the package, shipping receipt etc.

Still have yet to get my refund, just contacted them again today. Nearly two months since original order.

Steer clear.

I have ordered only 2 items to try in May 2018. Today (17th of July) I still didn't received on of them... So I send a mail and they say that the package was return to them because of a problem with the address (Which is the exact same address than the other item that arrived without any problem).
Not only they never told me that they received the package back (After more than 2 months!) but now I have to pay a shipment if I want the item, or I can be refound, but they will reduce the shipment cost (Which was supposed to be free originally).
This is the last time that I order from them. Very bad service and support...
Indy

I'll agree that this site has a lot of cool an interesting things, especially if you are interested in arduino. It just would be equally cool if I ever received what I ordered. 2-1/2 months and still nothing. Orders from ebay are just as cheap, same free shipping, but take 1/4 of the time (even when coming from China). F this site and their bs shipping (worse than hoppyking and that is saying something). (1) star selection (-1) star for shipping... too bad I can't rate it a 0.

I ordered an Antique bathroom tap/mixer YDL-F-0543 on 3/10/2017. I have had many conversations with the company telling me that it should be sorted out within one to two weeks. It is now the 3/1/2018 and i still do not have my tap or a refund. This is beyond a joke and very bad service. I will certainly NOT recommend this company to anyone. It would be very embarrassing. If this matter is not sorted out soon i am going to a complaints department

I ordered a bike light (59.99 + shipping) from DX.com, they claim the order would be received within 14 days. After 3 weeks I contacted them and they said it shipped 3 weeks ago, so just give it more time. I contacted them again after 4 weeks and 5 weeks, each time they said just wait a little longer. It has now been six week, they will not cancel or refund the order, they just keep telling me to wait. The tracking numbers they give me are not recognized, so each time I asked for a tracking number because the last did not work and they give me a new one that does not work. Never again.

I'm in Europe, so getting my orders average anywhere from 2-4 weeks. When ordering small items, I'd recommend it as long as you're not spending more than $10. The items arrive in your mailbox, and if something is missing or broken, they'll typically just send you a new one to replace it with no questions asked.

However the minute you purchase something worth $10 or more, and something is wrong with the item, you're out of luck.

I also found out that the reviews are inflated. I tried leaving an honest two star review of a product I purchased from them (not a cheap product either) which went into detail describing the pros and cons (with pictures) and they wouldn't allow it.

They told me to open a ticket, which I did, and they just gave me the run around. So basically all the negative reviews aren't allowed leaving only the positive reviews inflating the perceived value / quality of the product.

I've ordered my last item from DealExtreme as of writing this. Never again.

I think molasses at the North Pole moves quicker than this company. I ordered a screen cover for a cell phone, tried contacting customer service with no response and ultimately filed a dispute with PayPal. After filing the PayPal dispute and indicating that I no longer wanted the product due to the lack of response from the company's customer service and failure to deliver the product, I received the screen cover. I will never purchase from this company again and will advise my friends to do the same. I always wonder how a company like this is able to stay in business.