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DealeXtremeReviews 323

1.9
dx.com
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DealeXtreme Reviews Summary

DealeXtreme has a rating of 1.9 stars from 323 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DealeXtreme most frequently mention customer service, tracking number and credit card. DealeXtreme ranks 263rd among Gadgets sites.

service
43
value
46
shipping
45
returns
33
quality
41

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Ghana
3 reviews
5 helpful votes
Follow Kaygee N.
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I have bought two items from this site and i was impressed and they are for real.

Date of experience: December 6, 2013
LA
1 review
1 helpful vote
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The worst store in the world, stay away from those cheaters - below was my issue

My patience reached the limitation line. I really disappoint, I used to trust your site and do my
Best for your site such write a good review for your site, give your site 5 stars on rating and tried to be more patience but
You know my patience also has a limitation line. I tried my best to be your good customer. I've tried
As many ways as possible to contact your site operator to solve this issue but no service no reply and no help
Finally all these things I've tried just waste my time, waste money and waste my patience. You didn't even know
What your customer want. I'd like to warn all of dealextreme's customers to becareful because dealextreme will only
Good to you when you are new in their customer. When I was new to their site they have very good service and fast
Shipping too, but now everything changed no service no reply no help at all I have no way to contact them for help. First, they'll trick you to trust their site then they'll cheat you! BECAREFUL! NEVER TRUST THESE PEOPLE! THEY ARE FAKE!
Here is my order detail:
Order number: **************079
Order cost:$41.33
Order tracking no: RQ*******SG ( it's invalid, I can't track it)
Order date: 9/25/2013 6:47:45 AM

Date of experience: November 22, 2013
Washington
1 review
1 helpful vote
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I'll agree that this site has a lot of cool an interesting things, especially if you are interested in arduino. It just would be equally cool if I ever received what I ordered. 2-1/2 months and still nothing. Orders from ebay are just as cheap, same free shipping, but take 1/4 of the time (even when coming from China). F this site and their bs shipping (worse than hoppyking and that is saying something). (1) star selection (-1) star for shipping... too bad I can't rate it a 0.

Date of experience: November 18, 2013
Florida
1 review
1 helpful vote
Follow JEan L.
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Deal extreme is the worst retail website i ever used. They didn't respect their commitment on deliveries date, they are incapable to give an estimation date. Worst they have an Expedited mode for an extra 20$ that is useless! So useless the customer service admitted it during a chat session with them.
Their customer service is scornful and their only answer is "You have to wait." and "It will be there soon."
My advice never order on this website.

Date of experience: November 18, 2013
Florida
1 review
1 helpful vote
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I place an order with them back on Sep 15,2013 and have yet to receive my item. There customer service is horrible, they tell you to keep waiting. I've contacted several times and every time is the same response. It's Nov 16 and I have yet to receive my purchase item. I will never purchase anything else from this website. Buyer Beware.
Don't pay attention to the 5 stars reviews, because that is them trying cheat the rating system.

Date of experience: November 16, 2013
Texas
1 review
1 helpful vote
Follow priscilla u.
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Worst company!
November 15, 2013

Worst company! Dont evern try it I bought a stylus it took two months when it came it was miniature in size and it was ordinary plastic with no soft tip i cant even use it it wont work who sells a fake stylus! Terrible!

Date of experience: November 15, 2013
Brazil
1 review
0 helpful votes
Follow Carlos Y.
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Worst site / company ever! Listen to me, don't buy anything from them!

Date of experience: November 5, 2013
Canada
1 review
1 helpful vote
Follow Joey L.
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I did make a $15 order in deal extreme. However, I never received as I wait for one and a half month. So, I report to them, and they tell me my order was return to them deal to the custom refuse my order to import. Since, I was ordering the phone strip and a coin purse. And I used to order on eBay and other merchants, as I don't see any problem to receive. So, I ask for refund and they refuse to do so. As they said this is not their fault. And I ask them to resend, of course, they refuse again. And they said they can only give me a gift if I order next time. I am really doubt about this website. I only ordered a small amount, so be consider if u are planning to buy alot.

Date of experience: November 4, 2013
LA
1 review
1 helpful vote
Follow kx x.
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My patience reached the limitation line. I really disappoint, I used to trust your site and do my
Best for your site such write a good review for your site, give your site 5 stars on rating and tried to be more patience but
You know my patience also has a limitation line. I tried my best to be your good customer. I've tried
As many ways as possible to contact your site operator to solve this issue but no service no reply and no help
Finally all these things I've tried just waste my time, waste money and waste my patience. You didn't even know
What your customer want. I'd like to warn all of dealextreme's customers to becareful because dealextreme will only
Good to you when you are new in their customer. When I was new to their site they have very good service and fast
Shipping too, but now everything changed no service no reply no help at all I have no way to contact them for help. First, they'll trick you to trust their site then they'll cheat you! BECAREFUL! NEVER TRUST THESE PEOPLE! THEY ARE FAKE!
Here is my order detail:
Order number: **************079
Order cost:$41.33
Order tracking no: RQ*******SG ( it's invalid, I can't track it)
Order date: 9/25/2013 6:47:45 AM
However, if you can solve this problem I'll change this review but if not I'll share all of your bad to the world.

Thanks for reading

Date of experience: October 30, 2013
RU
4 reviews
4 helpful votes
Follow Irina K.
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I did two orders on this site. The result completely satisfied. Orders are shipped quickly enough and in full. Often on this site it is possible to find what not to find in other shops. Assortment small, but interesting. Here it is possible to choose interesting goods as a gift.

Date of experience: October 19, 2013
Spain
2 reviews
4 helpful votes
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Very good company, never problem, they work very well. Good product¡

Date of experience: October 15, 2013
New York
1 review
2 helpful votes
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I looked at their site via ad. I was horrified with what i saw. PS VITA: 267$. Wow. Just Wow. I could find a vita right now for 199$!. Let's see, Ah Yes! A classic! PSP: 199$. I could find a PSP 3000 for 99$. These are not cheap items. And when they get to you (If they even do) They are probably not worth it. Before you buy, Search up the item on google. Trust me, you can find it cheaper.

Date of experience: October 10, 2013
GB
1 review
2 helpful votes
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I placed an order nearly 2 months ago, for a simple, $7.50 piece of hardware.
I have spent the last 3 weeks mailing customer service - waiting 24-48 hours, then getting a response that just says "Wait a few more days"

Avoid these charlatans at ALL costs!

Date of experience: September 26, 2013
Mexico
6 reviews
7 helpful votes
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I bought them and I have no complaints. On one occasion sending and I do not get the money back.

Date of experience: September 25, 2013
Colorado
1 review
2 helpful votes
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Website sucks
September 24, 2013

Website sucks. They take an eon to finally get your product to you, and the tracking system is stupid. For instance my tracking number was for Singapore post, yet it always directs you to the Hong Kong website.

Date of experience: September 24, 2013
Texas
1 review
2 helpful votes
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Ordered watch, 3 weeks later received watch, but it was wrong watch. Have been trying to return for over a week. This site is a scam! Keep getting run-a-round. They don't want to do a thing! I even sent a pic of wrong watch (required for refund). They will just say keep waiting.

Date of experience: September 10, 2013
Canada
2 reviews
5 helpful votes
Follow Blue S.
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DealExtream or DX.Com now is a China source for cheap items. Some great deals can be found here if. Much like a dollarstore, you are selective on what you buy. I have purchased things from Flash drives, SD cards, wallets to game controllers. Some of the items are knock off, but they clearly list when they are.

Shipping is free and you get reward points for purchases and reviews of items you have bought.

It's a good go to site for cheap items, and some times great deals. You just need to be selective. They also have a great return system.

Date of experience: August 8, 2013
Brazil
1 review
4 helpful votes
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Lots of products, good prices (have been better), negative only the slow delivery here in Brazil has reached almost 3 months.

Date of experience: July 30, 2013
Greece
1 review
5 helpful votes
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Please waaaaaaaitttttttt a century longer.! (7weeks passed already) We are reputable traders!... Please also give us a 5 stars for service! Please open a ticket and we will let you know in a extra 2 weeks! I
Stop here you can guess the rest. AVOID, AVOID, AVOID. I was actually able to find the same items with a few pennies more in my local Chinese junk store. Shame

Date of experience: July 29, 2013
New York
1 review
2 helpful votes
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Never do business with these people. After 63 days, they still don't refund the money. They are saying they could not refund the money to Paypal. They are completely fake. Read below the email that I received from the DealExtreme customer support.
---------------------------------------------------------

Dear Customer,

Excellent my dear customer,

Thanks for your coming back. Would you please close your dispute? I have requested to refund you, but it failed.

We are glad to enjoy the communication with you.

Best regards and thank you for check my mail.

Christie

Yours Sincerely,
Customer Service

Date of experience: June 3, 2013