DubizzleReviews 143

ما انصح حد يستعمل هالموقع ابداً...

Six days ago, my ad got deleted for being put in the wrong category. Afterward, their employees helped me out, and I placed my new ad in the correct category.

Before they contacted me, I tweeted to dubizzle asking about the deleted ad. After whoever manages the Twitter account decided to reply (4 days later and after they resolved my issue), I noticed that my new ad, which was posted in the CORRECT CATEGORY... was deleted... again...

Aside from that, I paid for this ad to be live for seven days, and it was rejected yesterday, so I only got five days' worth of my money. I want my ad to be reposted, and I want the two days I paid for. At this point, this is not just inconvenient and inefficient; it's also plain theft.

This is highly inconvenient and honestly just a horrible experience so far.

Isn't dubizzle supposed to be a platform where customers have EASE posting things?

Why do you accept ads to reject them afterward instead of notifying customers to fix things? How come there is no communication between customers and employees? Why is the website not advanced enough for employees to make rejected ads live again? Why is there no communication BETWEEN employees? Why is there no respect for customer's money?

There are many issues here that dubizzle needs to work on.

Your site is outdated. You have terrible customer service. You have horrible communication with customers and between your employees.

I have been trying to sell my car through Dubizzle pro. It all started very well and seemed professional. Then when the first inspection was arranged the agent turned up late without even bothering to phone ahead, so opportunity missed. After that a buyer was found who put down a deposit and a comprehensive inspection was arranged. That inspection revealed a minor defect so I knocked the price down a bit further which the buyer agreed on. Hours later the buyer backed away and Dubizzle pro refunded the deposit. They said if there was any difference between the initial report and the comprehensive report then buyer was entitled to terminate with a refund on the deposit. I asked to see the terms and conditions agreed with the buyer but was told it was confidential - for a deal that involves my asset! I checked my agency agreement which said the deposit is only refundable in the event of an inspection which reveals a major fault or accident. When I queried why Dubizzle pro tells the seller and buyer different things about rules for refunding the deposit they thanked me for highlighting and advised they would pass on my feedback to management as part of their continuous improvement process. Even better they told me if the deposit was forfeited there is nothing in my agency agreement to say I'm entitled to it! These guys are a piece of work for sure. Anyway, the reality is now I have to start the marketing process again having lost many days since Dubizzle pro remove the car from sale when a deposit is taken even though a buyer is given every opportunity to walk away. So my advice to sellers is that if you still decide to use this service - do not let them take deposits (what's the point anyway given they will only pocket it for themselves if it is indeed forfeited) and ensure that the car is continuously marketed until you have the purchase price in full.

Deleted my sponsored ad that I paid 99AED for without a refund.
Emailed to apply for a refund which was agreed and they never issued this after several emails to follow up.

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I was looking a car and found one Audi 2011, it was inspected by dubizzle, i contacted at given number but no response even after couple of attempts, got a call after 24 hours, booked an appointment for next day, i went for viewing 20 minutes earlier, i requested back support team to send me agent contact but received at appointment time, agent wasn't available at location and 10 minutes late too with the excuse that he was trying to contact the owner, viewing got cancelled after a long wait because the owner was not available. Back support team sitting behind is so unprofessional. Team could have contacted the owner at least one hour before they send me a viewing reminder and to make sure the car owner is available or no. I wasted my time for nothing. My recommendation is to save time and don't buy from dubizzle pro, WHAT A HORRIFIC CUSTOMER SERVICE.

There face like a money deleting our adds asking money I don't like it if you pay them they will not

Dear Sir/Madam,
We were looking for Used Laptop. We saw one advertisement for selling Dell Latitude I7 Core 8 GB Ram & 500 GB Hard Disk.
It was showing its used for Less Than a year. When I Called Seller He said it's still in Warranty Period.
When I had gone their personally and called him for Invoice he told me that he is not a shop.No one keeps invoices. I checked this laptop personally it was showing 2010 it was shipped from US and Warranty is already expired 2nd November 2015.He is Lier and Trying to cheat people who don't know how to check these all the things

I am an employer who posted an ad, paid for it, but I was never able to see the applicants dashboard. I tried for three weeks in vain... and then I was advised to place a new ad, which I did, and the problem remained the same. It is absurd. They never get back to you, although they promise. It feels it is a waste of time to use the platform, and it is deceiving the applicants. It feels that this platform is collapsing! It is frustrating.

These sites misleading me to the fraudster (syndicate Pakistani's in Sharjah who pretend they can repair gearbox or can buy spare parts at a reasonable price. So when I bring the car to their garage they will take advance of the full amount after several days u can not contact the one who posts in this site and their post has been deleted. Once u visited to collect ur car u will become crazy cause they didn't repair at all. Two months i put my car in 3 garage same fraud they just waste my time and money. They only know is to take advantage of innocent people. As a reliable site, u should protect both parties not just a buyer or a seller to finding the easiest way but unfortunately, we found fraud on this site. Please be careful to give these people a chance to ruin others life and take advantage of others. Hoping that you take action upon our reports and block their several accounts to add their scam. I am suffering not just for money but my time was wasted because of them.

Dubizzle customer service is beneath professionalism, they are getting worse and worse every day, they keep blocking old accounts for no reason, they are not aware enough about how respectfully to handle support cases.
They keep sending annoying auto emails. Their customer service may call you couple of times in a day and then they will say, wrong call, it was suppose to be another customer! What kind of customer service that doesn't know whom he is calling, I don't understand how did dubizzle reach to this low level!
No matter how much time you have spent to post your ads, they will just delete them all and oops, all you hard work is gone.

Dubizzle mainly depends on the amount of buyers and sellers, which because of us, dubizzle become famous and got paid from the paid advertisements on their website and from companies who are advertising on your main page.

Dubizzle is using this policy were You make an account and post some ads then they will block your account, then you are forced to open another new account which will lead them to have lots of users registering every time and that will lead them to become more famous. That's exactly what they are doing. I have seen lots of complains and reviews against the same point I mentioned, getting their account blocked without a reason. Were after that they have to open new account. Dubizzle on the other hand are happy to get more new accounts registered daily to increase their population and get more money from the companies paid ads.

More over, lots of scammers and fake buyer coming along, so annoying and disturbing. But dubizzle doesn't do much about it.

I believe this website is going down further to expectation.
Warning for all: Do not open new accounts once your account is blocked. Watch out from the scammers in dubizzle. There is so many of them.

1. I have posted car sale ad for 200 dhs and featured for 130 dhs, after 3 days it got deleted for some stuped reason coz i put wrong year model 15 instead of 14, they say its another car n u have to post another ad, but car description pictures are all same, they eat my money, be carefull posting any paid ad, there are many better sites
2. I have also posted room for rent and received email to edit it coz its for more then 1 room, if i have 3 rooms in flat i have to pay each room 50 dhs ad? Its not logical but i said ok i will edit and i have put only 1 room, next day my ad got deleted, when i contacted them they say im violating their stupid rules, they dont want to put my ad back. For ur reference there is no good response from dubizzle for room rent i had experience, facebook response works 5 times better then dubizzle!

How can we complain about this company and where?