Dresswe's website says that you must be 100% satisfied, and you can get a refund or exchange if you are NOT happy. THAT IS ABSOLUTELY NOT TRUE. They will not give you "permission" to return the product. The edging is frayed.
The dress was ordered for my daughter's school formal. It looks gorgeous on her and fits well. The dress is well made and just like the picture online. Thank you very much
Elegant!
I was attracted by this dress at the first sight. It's really amazing and charming! I love its elegant design and its craftsmanship is wonderful. Will recommend it to my friends!
Here I like their wedding dresswe though I had not purchased it. I purchased a pink bag and it's my first time to own such color item.It was ok and it has beyond my mind.
Amazing dress, exactly as it is in the picture. I received the dress after one week of the order date. I love it. And I will always use this website. Best customer service ever :)
I just found the best gift ideas for my wife and daughter. This site is easy for me to use to shop for them and the prices are fantastic. Thanks again DressWE! Customer for life!
The prom dress looks really nice and beautiful. My measures were just the same as the size chart for the size that I ordered but dress was still a little big, specially from the waist.
Dear Customer, Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. Our representative has emailed you about your order, please kindly pay attention to your mail box and send a reply. If you have any other questions, please feel free to let us know at info@dresswe.com or service@dresswe.com. Best regards, Dresswe Team
Dress and the fit was excellent also the quality of the fabric. I have in my closet five of DressWe dresses. I am placing another order for two more dresses to attend my niece wedding in August.
Love the dress that i ordered, really fashionable and elegant. But it was delivered later than the promising time. I had asked them and the service was really patient to answer my questions.Not bad!
The advertised dress was not what was led to believe. No return policy was not clear. Will never make a purchase from this company again and intend to spread the word.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. Would you please let me know your order number or the email address you registered on our site? We will try our best to solve your questions. If you have any other questions, please feel free to let us know at info@dresswe.com or service@dresswe.com.
Best regards,
Dresswe Team
I like the dress here so much and I have bought two times. This time the one had proper size and fashionable style except the delivery time was long but cheap.
I have recived yesterday a dress which I was buying it for my Fiancee to be for our "Engagement Ceremony"
Unfortunately we have received a VERY VERY LOW Quality dress although we paid a lot around 450 euro including shipment and duty taxes. Actually it was very disappointing for us to have such a Quality after we have trusted what they have written on their website. And we tried to contact them but they dont reply. Dont waste your Money!
Hi dear friend,
So sorry for your unhappy.
Could you please let me know how your dress with low quality, we are happy to help you solve that.
And also could you please send me your email address and order number so that I could find your order status and let our service manager contact you to solve the problem.
For 450 euro, that might be some misunderstood between us, coz we only do USD payment.And if your order is over $128 we are free shipping to you.
Please be sure to check your spam folder if you don't see our reply in your mailbox.
Thank you so much,
Dresswe
My wedding dress arrived, all packed very well. Inside was an amazing dress well made. I was very impressed and would highly recommend buying online from dresswe
PLEASE DO NOT ORDER FROM THIS COMPANY!
I'm so upset with myself for not looking at the reviews to this company before ordering my dress. The dress I ordered is a beautiful dress and when it came it did look pretty but after trying it on, it just did not look complementary to me. I try getting a refund and I've been going back and forth for about three weeks and they still haven't decided to send me the okay to return the dress and unfortunately they do not give you a return address. After reading all these feedback's I guess I shouldn't hold my breath for one either. I'm going to reach out to PayPal to see if they have any suggestion regarding a refund, maybe suggesting to them not allowing using PayPal for payment to this company. Truly disappointed and upset with this experience.
Dear qladys:
Thanks for your reviews. I’m so sorry for your displeasure in this shopping. But could you give me your order number so that i can check it for you? We will try our best to give you a satisfactory solutions.
If you have any questions, please write to me here: info@dresswe.com.
May you have a nice day!
Dresswe
I ordered this dress 3 weeks ago and it still hasn't came in. My sweet 16 is in less than a week. I really need this dress. I cant even track it to see where its at. I need my dress now.
I received my dress and the fit as well as quality were BEYOND my expectations! I would recommend this company to anyone. And I am already planning my next purchase. Thank you
The dress of this website was so unique with its fashion style.The quality was not so good as the picture shows.In all, it meets my demands of online dress.
Please please please do not order from this people I placed an order on march 29 and im still waitting for someone to answer me I bought this dress for my wedding and I'm not sure if ill even get it on time no one answers me no one response I have asked for my money back so I can go and buy another dress somewhere else and nothing this is not even professional i just want my money back in full what is said on the website about the length as to when i was going to receive it not true at all so please people do not give your money away you won't get your dress and your just going to loose your money I cant even rate this website im just so pissed off right
Dear friend:
Could you please give me your order so that I can check it for you! I will communicate with my
Workmates and reply to you soon.
Please write me here: info@dresswe.com or service@dresswe.com
Dresswe
I ordered to long dresses from here and they were very well made and beautiful. Take your measurements and give them to them so they can fit right.
I have purchased a prom dress recently in dresswe and their services are perfect. I think their dresses are also amazing and wearing it I feel that I was like a princess.So excited!
Overview
DressWE has a rating of 3.3 stars from 456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DressWE most frequently mention good quality, fast delivery and online shopping. DressWE ranks 175th among Prom Dresses sites.
- Visit Website
- Bei Jing Shi, BJ, China
- Edit business info
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear my friend:
I'm so sorry that you are not satisfied with our service but could you tell me your order number so that I can help you to check more about your orders. Then our company provides the return&refund service, you can learn some with the link here: http://www.dresswe.com/help/return-for-replacement-or-refund-286.html#detail1.
Please believe us and we will help you to clear all your unpleasures.
Thanks&Best regards!
Dresswe