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DressWE
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DressWE

dresswe.com
GB
1 review
1 helpful vote
Follow Hedija C.
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Absolutely recommended
April 18, 2016

I recently made a purchase at the web store "dresswe" and had an amazing experience. Absolutely recommended. The item arrived on time I got a value for money.

Date of experience: April 15, 2016
Kansas
1 review
12 helpful votes
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Let's shut this bum azz website down! Ordered my daughters graduation dress on the 10th and it is the 23rd of May and still no dress. DressWe is a bullshyt site tht is stealing from people and their return policy is bullshyt. Tell all ur friends and family go to FB Twitter Instagram etc and tell people not to order shyt from this pirate azz company. They will refund my money in full Thts y I have Chase they are on it!

Date of experience: May 23, 2015
Summer Y. DressWE Rep
over a year old

Dear Tanya,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. Could you please let me know your order number so that I can check your order details for you? Anyway, we will try our best to improve our service quality. If you have any other questions, please feel free to let us know at info@dresswe.com or service@dresswe.com.
Best regards,
Dresswe Team

California
1 review
7 helpful votes
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DO NOT SHOP HERE!
October 20, 2014

DO NOT SHOP HERE! BEWARE! IT IS A SCAM! IT looks NOTHING like the picture they show on there website and if you try to return because of size they will beat around the bush with you and not refund you! I LOST MONEY shopping here…please do not make the same mistake! NOT worth the stress or money lost. Go to a legit website. DO NOT SHOP AT dresswe.com!

Date of experience: October 20, 2014
Summer Y. DressWE Rep
over a year old

My dear friend:
I’m so sorry for your displeasure in this shopping. But could you give me your order number so that i can check it for you? We will reply to you as soon as possible.We will give you a satisfactory solutions, so please believe us.
If you have any questions, please write to me here: info@dresswe.com.
May you have a nice day!
Dresswe

GB
1 review
2 helpful votes
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THEY ARE HORRENDOUS!
November 26, 2014

THEY ARE HORRENDOUS! MY DRESS WE ORDERED CAME AND IT LOOKED NOTHING LIKE THE ONE THEY ADVERTISED ONLINE. *******@LIVE.CO.UK ANYONE WHO WANTS TO EMAIL ME AND LOOK AT THE SHAMBOLIC MESS THEY SENT ME AND WHEN I COMPLAINED THEY OFFERED ME $10 REFUND FOR A $200 DRESS!

Date of experience: November 26, 2014
Summer Y. DressWE Rep
over a year old

Dear Customer:
Thanks for your reviews. I’m so sorry for your displeasure in this shopping. But could you give me your order number so that i can check it for you?
If you have any questions, please write to me here: info@dresswe.com.
May you have a nice day!

Netherlands
1 review
1 helpful vote
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I am a girl that fond of varieties of beautiful dresses. Here are many dresses for me and the most important is that the dresses's prices were reasonable for me.So lucky to find this shop.

Date of experience: August 1, 2014
Florida
1 review
0 helpful votes
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Unique Dress
January 24, 2019

I received this dress in a month as it is indicated in the ad. It is beautiful and caught every one's eyes at the scene.

Date of experience: December 14, 2018
Canada
1 review
0 helpful votes
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Absolutely beautiful
August 22, 2014

Absolutely beautiful. It fits so well and it's very flattering to curvier ladies! Exactly as described, beautifully made and excellent quality. I couldn't ask for more and really love it

Date of experience: August 22, 2014
New York
2 reviews
0 helpful votes
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Great experience first time buyer
October 1, 2015

From the date of ordering my dress to accessories, and with special measurements on the dress, it only took 2 weeks to have it made, shipped and arrive! Everything arrived as ordered. Thank you!

Date of experience: September 28, 2015
Canada
1 review
2 helpful votes
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Unfortunately bought a dress from www.Dresswe.com and when I got the dress it is totally different than what it was on website. They sent wrong size, different pattern and quality. Obviously I was upset and according to their website I sent all the photos and sizings to them. After many emails back and forth with *******@dresswe.com they came back to me and commented like:" you can give it to local tailor do fix it for you" or "sorry that your dress is too short. You may use flat shoes so your dress touches the ground"... and finally they said we will give you 60$ and after that never heard back from them again. So I found that everything is lie on their website. We did not get back any money, no dress that can be used and basically lost the money. WWW.Dresswe.com should be added to the websites above too I guess. These guys they bypassed all the rules that seems that no body can go after them and that is very strange! I could not do anything from my credit card company. BE VERY CAREFUL on this website and avoid them.

Date of experience: July 23, 2014
Summer Y. DressWE Rep
over a year old

Dear my friend:
I'm so sorry for the problems you have met. Could you give me your order number so that I can check more details for you? Then we have our refund&return policies and I think it must have reasonable reasons about why you received 60$. And you can refer to the belowing link to learn more about the policies:
http://www.dresswe.com/help/return-for-replacement-or-refund-286.html#detail1
If you have any other questions, please write to me here: info@dresswe.com or service@dresswe.com.
Thanks&Best regards!
Dresswe

California
2 reviews
15 helpful votes
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I have a bitter experience with this online business. After almost five weeks of placing my order and paying for shipping and handling I had to contact them by email to inquire about my order. I was surprised by them asking me when do I want to wear the dress, ha ha ha ha funny isn't it. O. K. My reply was that I want it as soon as possible. After two weeks from contacting them and many emails from me to them I got it. I was shocked by what I received; what you see on the website thing and what you gonna receive is totally different thing; they used the cheapest fabric with awful finishing, zippers, hooks, plastic thread for sewing on top of all that they did not meet the size I order according to their website measurements. I decided to contact them of course by email to arrange for returning the product and get a refund. They asked to send pictures for dress, I did. Then was asked to send different pictures for the bust, waist, hip, and the length with measurement tape on the dress for each part. So far I have sent pictures after pictures after pictures for 4 times, They have never accepted any of my pictures, because simply they don't want to refund me my money. I provided them with reasons for returning as I explained above, however they insist on ignoring all of them and insisting on the measurements, as if the dress size was the only reason for my decision of returning.

Date of experience: May 1, 2015
Summer Y. DressWE Rep
over a year old

Hi, Hayat,

Please provide your order No. So that we will contact you and give you a satisfactory solution.
Any questions, you could send an email to info@dresswe.com or service@dresswe.com, We will try our best to solve your problem.

Dresswe.com

Ohio
3 reviews
14 helpful votes
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I recently bought a dress from dresswe.com. The dress itself was approximately $125, but $150 including tax. The dress was delivered to me 2 months after I ordered it, which was over the time period in which dresswe said the dress would be sent to me. That was the first problem. Then, when I tried on the dress, the material was detaching from the dress, and the beads on the dress started to fall off after just trying it on once! I then emailed customer service hoping for them to fix the problem, so I sent them an email with 5 picture attachments of the dress showing all of the problems I had with it. When the customer service representative replied, she said that, "From your pictures i think the dress is ok. It does fit you. And please accept it." The grammar of the representative seems below mediocre, and they have refused to reply to me ever since. I tried calling the number(s) that the representative gave me, but the number led to a automated voice message saying that I didn't have access to call. Please don't buy from this site. I don't believe I'm ever getting my $150 back.

Date of experience: April 21, 2014
Summer Y. DressWE Rep
over a year old

Dear friend:
Sorry for the problems you have met. Because our dresses are all made-in-order. It needs a long time to make it. Moreover, for the problems of your dress, I will contact our sales manager and solve your problem as soon as possible. Please send me your order number.
You may write me here: service@dresswe.com or info@dresswe.com.
I will make sure our sales manager contacts you for details.
Thank you for your feedback
Dresswe

California
1 review
0 helpful votes
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Satisfied
March 7, 2016

I was more than satisfied with my order. The dress arrived on time, it fits perfectly and it was in great condition. I will be making more orders very soon!

Date of experience: March 4, 2016
District of Columbia
1 review
3 helpful votes
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The Perfect Dress
August 6, 2017

I just wanted to say WOW WOW WOW. I am so amazed with this dress. I was so nervous ordering online and not knowing what to expect. I had nightmares that the dress would come and be way too small and not what I ordered at all. Well the dress arrived yesterday afternoon and i am over the moon with joy and glee. This dress is so stunning. It looks everything like the picture right down to the last detail on the top of the dress. It's made with great thick fabric and is simply stunning. I can not thank dresswe enough for making my Red Wedding Dress dreams come true. I am so happy that I want to wear it now and show everyone :) I am going to order my two bridesmaids dresses from here as well. They had great service and everything was done on time and in the time frame that they had explained on their site. I will be ordering more dresses off of here in the future that is for sure. If you are unsure about ordering from them, I would NOT. Their dress is amazing, stunning and everything that I wanted it to be. Thank you dresswe for making my dress.

Date of experience: August 4, 2017
Canada
1 review
2 helpful votes
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DO NOT ORDER FROM THEM! I ordered four dresses for my bridesmaids in four different sizes. Well, they are all the same size with different stickers for sizes on the bags that they came in (They MIGHT be SLIGHTLY different in size). I've emailed THREE times asking politely to get their address so that I could return them and get my money back. IF they were prompt I would have thought about buying something else from them but the customer service is a joke. They just keep wasting time with emails asking "what is wrong with the dresses" even though I keep telling them. I've demanded my money back by this point but after reading your reviews I feel like the fool who was duped by a SCAMMING "company"! They are wasting my time so that the deadline runs out and refunds aren't an option anymore. HORRIBLE. WORST EXPERIENCE EVER!

Date of experience: June 16, 2014
Summer Y. DressWE Rep
over a year old

I’m so sorry for replying you late and for the trouble you have met. Could you give me your order number so that I can check it for you? I will reply to you soon. Then about the refund, you can
Read the website: http://www.dresswe.com/help/return-for-replacement-or-refund-286.html#detail1
We all are trying our best to show you best products and if you have any questions, you may write to me here: info@dresswe.com or service@dresswe.com. I will reply to you as soon as possible.
Thank you so much for your feedback. May you have a nice day!
Dresswe

BA
1 review
0 helpful votes
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Hi!
November 19, 2015

I was trying to find styles that I really like, but all shops were so "close" for my choice but now when I find your I feel like I can be my self in a fashion way not just ordinary. Thank you.

Date of experience: November 16, 2015
Missouri
1 review
9 helpful votes
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I custom ordered a dress from DressWE on 8/25/15. I am well endowed on top so I sent my bra size along additional information that I thought would be helpful in making the dress fit correctly. When I received the dress I thought it was very pretty and well made. The only problem is it does not fit in the bust. It has sewn in cups that are way too small and don't come anywhere close to fitting me. I contacted DressWE so I could return the dress and have gotten nothing but a run around since. We have been going back and forth for months now. Their solution is for me to keep the dress, get it altered at a tailor near me and get a partial refund. I do not want the dress. I don't want the expense to get it altered. I just want to send it back and get a full refund. It is not my fault, they did not make the dress the correct size. In an email to me they stated that the tailor made the dress to fit a smaller bra size than what I sent them, so they even admitted they made it too small. I should receive a full refund along with their apology.

Date of experience: January 26, 2016
Summer Y. DressWE Rep
over a year old

Dear Lisa,

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations.
Our representative has emailed you about your order, please kindly pay attention to your mail box and send a reply. If you have any other questions, please feel free to let us know at info@dresswe.com or service@dresswe.com.
Best regards,
Dresswe Team

Lithuania
1 review
0 helpful votes
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Ordered this dress 2/20/2017 with expedited shipping 15 days. I did receive expedited shipping after my dress was done processing. However, initially I believed I would receive my dress in 15 days... This is what happens when you don't read.
I received my dress 3/6/2017 which was just in time for me to wear to my scheduled event on 3/9/2017. I did not do a custom order which is hard to believe because I have extremely large breast. After reading previous reviews I ordered a size up and the dress fit perfectly!
The dress is long so if you dont want to be holding your dress all night definitely order in enough time to get tailored. I received compliments the entire night! I was really shocked because I paid under $100 and the dress looked very expensive. Not only did it look expensive the quality of the dress was very nice as well. No loose strings and it was heavy. Not too heavy to wear but good quality material. I was very impressed to say the least and will definitely be placing more orders in the future. Thank you DressWe!

Date of experience: March 19, 2017
Italy
1 review
1 helpful vote
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Nice dress fits me very well, both in size and shape. And the price is also very suitable for me. I'll buy more dress here. 5 stars for the sweet girl who get my call :)

Date of experience: May 14, 2014
Tennessee
1 review
12 helpful votes
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Clearly a criminal enterprise in China. Cheap materials, poor quality, dress didn't fit, and when I tried to return they just stalled with emails requesting all sorts of irrelevant information. Live chat function on the website is nonfunctional. They refuse to provide a return address or instructions for return, much less a refund. Would not recommend. If I ever get my money back I will update my review.

Update:
This Friday I got this mail from the company DRESSWE:

"Dear my friend: I'm so sorry for the problems you have met. Could you give me your order number so that I can check it for you? And we provide the return&refund, but it need to depend on referring policies like the following link: http://www.dresswe.com/help/return-for-replacement-or-refund-286.html#detail1 And if you have any other questions, please write to me here:*******@dresswe.com or *******@dresswe.com.We will reply to you as soon as possible. Thank you for your feedback. Dresswe"

And what do you think happened after I did what they wanted? Nothing, and next Monday the time for return will be over! That's the company's philosophy, wait as long as you can! Don't give the customer the return address!
So never get in contact with this company!

Now it is Monday and of course I had no answer where to return my dress, which is standard! And further more they tell me I could return it, but without address and it would be better for me to do so! Imagine! This company is a liar to their customers, they are criminals and I warn everybody to buy there!

Date of experience: August 21, 2014
Summer Y. DressWE Rep
over a year old

Dear my friend:
I'm so sorry for the problems you have met. Could you give me your order number so that I can check it for you? And we provide the return&refund, but it need to depend on referring policies like the following link: http://www.dresswe.com/help/return-for-replacement-or-refund-286.html#detail1
And if you have any other questions, please write to me here:info@dresswe.com or service@dresswe.com.We will reply to you as soon as possible.
Thank you for your feedback.
Dresswe

Estonia
3 reviews
0 helpful votes
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Great quality
December 28, 2015

Great quality! I ordered Daffodil and the colour turned out to be really nice and sweet. The top part is very delicate too. Good quality zipper. Overall very satisfied.

Date of experience: December 25, 2015

Overview

DressWE has a rating of 3.3 stars from 456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DressWE most frequently mention good quality, fast delivery and online shopping. DressWE ranks 175th among Prom Dresses sites.

service
83
value
79
shipping
82
returns
53
quality
82