DressLilyReviews 4,652

As leery as I was to order from a company so far away, I have been pleasantly surprised with amazing products and great prices. All of the dresses I have ordered I have been complimented more than anything else I own. The quality of the material and stitching has been great. The jewelry has been beautiful. The arrival time is anywhere from 2-4 weeks but it's like Christmas when it arrives. Very happy with this company. Would recommend this company.

No problems, very happy with my buys and will definitely order from them again.

SCAM! Luckily I ordered via PayPal and I will be filing a claim with PayPal soon!. First the website says 10-20 days in shipping but the customer service person Allison said 15-45 days then later when I asked about my order. They change it to 45-60 days. I told her I will NOT wait Any longer and I was filing a claim with PayPal. I thought since I saw their ad on Facebook that they were legit but NOPE! They want your money and they are scamming you!

The worst quality of clothing I have ever bought! The seams were already coming apart on a few items, the color is totally different. The quality of the fabric was way cheap and nothing like it claims. On one of the shirts the sleeves were uneven and very obvious. I could buy better cloths at the salvation army than on this site! You can not get a refund, all they will try to do is give you a cash coupon for not even half of what you paid. Bottom line: Scammers big time! Do not shop here unless you want to have you money stolen right out of your pockets. Also I have heard that they make children in sweat shops make these cloths. If that is true, that makes it all much worse. Think before you buy people, do not let them take advantage of you!

Item never arrived, sent lots on emails but never got any reply. Avoid avoid avoid!

This is my first time ordering cloth from Dresslily. It was fantastic. I got what I expect and the gooods looks like the one on the webside. The quality is well done and I really like it. I will be order from webside again.

Best thing that ever happened to my wardrobe! I'm a single parent so it's hard to buy good clothes at affordable prices. I fell in love with dress lily now I can look classy and fashionable at a great price

They suck order for the first time bought jewlery had 2 diffrent orders they cancled 1 of them i asked them why they havent replied exept saying the other order was sent wow you cant even call them what kind of a place is this/

Great site to do your online shopping! All in all I'm very satisfied with my purchases. Cheap without compromising the quality which is about the same as what you can get from high street shops.
The only thing is if you choose the flat rate, it takes about 3 weeks. So if you're in a hurry to get your parcel i suggest don't go for a flat rate.
But definitely it was worth the wait and my money!

I love Dresslily. It fits well and is very affordable. Customer service is great. Free shipping is amazing, one of my orders took 3 weeks to ship. That is my only complaint. Otherwise, I would recommend!

This website is a total scam. I've been looking for cool clothes and came across dresslily. I liked what I saw and ordered 4 shirts and some shorts. I ordered everything one size bigger than what I wear because I read that their clothes ran small. When my "men's X-large" shirts arrived about 2 months later, they looked like kids sizes. I had a friend of mine who wears a medium shirt size try them on and the clothes were even too small for him. Returning to China would cost more than the original purchase so I've tried to sell the shirts and shorts but not many people my age wear shirts that only a 13 year old would fit into. Very disappointed and I feel ripped off. Save yourself some time and money and DON'T BUY FROM THIS SITE!

I wasn't sure about ordering but I gave it a try. The items delivered were lovely, The watch was so cute, the jumper was good design and warm. I will definitely order again!

Ordered october 13th, received partially november 4th. Still wayting for an item. Everything I received was in good condition. They should indicate the size of their rings, the ones I ordered were too small. Other point, I couldn't track my order. Otherwise, I'm pretty satisfied with what I got! So I ordered more things ans I can't wait to receive them!

I love the quality of the clothes. Shipping time took almost 2 months if you use the free shipping.

Has anyone else had this weird experience? I put in an order 22 days ago for over $200.00 worth of clothing with Dresslily. Today, I checked my account on their website and they haven't even shipped them yet. I wrote to their customer service and received this odd reply:

"Thank you for placing your order with our company,

Update: Dresslily has sent me 2 emails that say my order has now been shipped. I will not remove this review until I receive the order. I've read reviews about it taking months to get orders and also some who never received them. Will update again when I receive order.

We've received your payment information today and we are going to arrange the shipment, but before the shipment we need your attention:

1) As it's the first and large order on our website, according to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first.

2) Would you please provide us with one copy of your identity card or passport or driving license and a copy of your credit card (for credit card, in order to protect the Security, you can just leave your name and the last 4 numbers, cover the other numbers) via email？Please just take photos for the attachments.

Don't worry about it, we just want to make sure that this transaction was indeed made by the card holder, and we won't use it for any other purpose.

Please feel free to give us a call or send us emails if you have any questions about this order.

Best Regards

Thanks"

Why would they take my money right away, wait until I followed up my order 22 days later, then ask me to send them my personal identification. If I hadn't ordered these things, why the heck would I be following up to find out what happened to my order?

"Dresslily is my favorite online shop. I totally love this site because they have new clothing every day. I always find what I am looking for at the best prices, free shipping and excellent service. 100% Recommended"

I am very happy with the product that I ordered and when I had a question I received a very quick response back from the support team. I can't wait to order more from Dresslilly.

I placed a huge order on Dresslily.com because I stumbled upon the site and saw all the cute outfits. I did see some reviews state that customer service was bad and shipping took forever. My shipment got broken up into 4-5 shipments. The first one I got arrived about 3 weeks after I placed the order, and there were two items missing. I emailed Dress Lily Customer service. They got back to me in 48 hours rather than 24. THey stated items were out of stock, but I never got an email stating it was out of stock. They did offer me a full refund which I took, but I haven't heard back yet. It's been three days and two more emails from me. We will see. The other items haven't arrived yet for me. I will let you know if I have any other feedback on the next few packages. In addition, they will only take one review from each order. I wrote multiple reviews on the products I received, but they only accept the one good one I made.

Update 11/6/14: I got my second package today and it was also missing two items. I had to send in another help ticket. In addition, one of the items I received was the wrong item. I ordered a dress and got a oversized shirt instead. Dress LIly asked me to increase my star ratings for them and said they would give me $20USD. I had stated they told me to leave a review on two website and I would get this money regardless of the stars I left. I will only increase it if they provide me with the refund for the 4 items I did not receive.

11/14: Yet another update. Dress Lily did refund me for a portion of my items. I am still missing 4 items out of the 23 items I ordered. I've already seen 3 shipments and am waiting for the rest of my items to come. If not, Dress Lily owes me a refund for the four items I didn't get. I have asked them for this refund. I will let you know if they refund me back. They offered me $5 credit if I would keep the shirt they sent to me in error instead of the halter dress I initially ordered. I do not like the shirt and still want the halter dress. Hopefully they will refund me back because it is bad business to charge me for something they never sent.