I am so impressed with the service that I received! I am 4.5 months pregnant and by the time that my weeding arrives i will be 7 months, needless to say it was terrifying to find a wedding dress - along with being plus size anyway! I spoke with the team when ordering and they were amazing! I needed a little more than what was on the site and they were happy to help and now they have sent me an amazing, beautiful dress.
I was a little worried that the dress wouldn't be what i had seen online or that it would take ages to arrive, I was so happy that they proved me wrong the dress was exactly as I saw and arrived in less than a month!
Thank you so much for the amazing affordable service and great professional customer service :)
I love the quality of this dress! I had purchased a couple of dresses through other vendors before but this by far exceeds the quality of the others! I absolutely love it! Arrived as scheduled in the details and so nicely packed!
The owner of the shop is great to work with. The quality of the swatches give you an idea of the material and color before ordering the actual dress. I can't wait to see the final results on my girls! Thanks for the quick shipping!
After shopping at all the major department stores, I Purchased one at Neiman Marcus ($900) but wasn't happy with the fit. I was skeptical about buying a dress from this company; I was afraid the fabric would be cheap and the workmanship shoddy because of the price. Was I surprised! The dress looked exactly like the picture, great workmanship and the beading work is beautiful! Received it Quickly. I saved $700 buying a dress from this company! Thank you!
Advisors are always super helpful and the products are always too high standards! Bought my engagement dress from here and it was stunning! Can't wait to order my wedding dress from here too :)
I am very satisfied my order. The wedding dress I bought from this website is very beautiful. Way better than I expected. The Material is very good. Size fits me very well. I Can't wait to wear it at my wedding. I showed it to some of my girlfriends, and they love it. They were amazed that it fits me so well. Thank you!
The Pros
- fairly good quality compared with the price
- shipping was quick, deliverd in 4 days after dispatched.
- nice material/good drape
- very flowy and pretty
The Cons
- not as long as pictured so it doesn't cover my feet.
- arrived with no train, I thought there is a train.
- more white than ivory
- they do not work on weekends.
I like it a lot but I don't love it like I hoped I would. Will be wearing it on my wedding day despite my complaints.
The dress I received was not the dress I ordered, having extreme differences than the picture. Upon trying to return it, the company said they would deduct 20% of the cost of the gown for "handling fees", plus deduct the cost it was for them to ship to me and I had to pay for the shipping cost back. When I tried to talk to them about return options, they suggested I donate my dress...
It's a scam, don't waste your money.
Sorry for any inconvenience may have caused you. We wish you read our return policy before purchasing online
To avoid unnecessary misunderstandings. Handling fee or re-stocking fee is common in made-to-order wedding
Businesses. We have nothing to be ashamed of and we are very sad to learn you claim us to be a scam.
We even offer donation & refund options for those who lives in areas where return shipping costs much more.
No one else in the field has alternatives like we do. But again we are very sorry the dress you ordered did not
Work out though.
This dress made my vision for my pictures come to life. The fabric was really soft and the color was beautiful! It was amazing to work with this seller. She is really sweet and responsive to messages. Loved my dress!
I love love love love my dress. I can't wait to wear it on my wedding day. I feel feminine and pretty and it has a very nice weight to it at the bottom which I wanted. Goes perfectly with my dress. Thank you so much! Just love it.
I will be honest, I was EXTREMELY nervous! I ordered the dress and then read more and more reviews and saw that the brides were not happy with their dress. I finally got mine in and it's everything I wanted! The only thing I'd change is maybe a little more length in the front. The dress came in a plastic bag instead of a sturdy box! I opened it up and it was not the dress I ordered!. After a while I figured out the dress was packged inside out. Lol! I finally got to open it and try it on! It fit PERFECTLY! For such a low cost dress, it's literally the best thing ever! Agent Vivian always messaged me back and stayed so patient with me! I would most definitely recommend!
I bought this dress for a dear friend. She had one word when she tried it on -- AMAZING. This dress was purchased with some applique that I assume is quite difficult to work with. It looked absolutely perfect. The fit is so incredible. I could see the transformation when she wear it on. Pazit's work is inspiring and flawless.
I ordered a size 12 because I was a size 12 and they were very loose and comfortable on me, thinking I could always have it taken in if I needed to. Then I lost 20 pounds while waiting for the dress to come and it says size 12 but I cannot even zip it all the way. Their sizes are not accurate for US customers.
Extremely cozy, I have been wearing this since it arrived, I love the soft chiffon, it is perfect for wearing in this draughty house, and outside too. Fantastic and very friendly service. I was surprised that the edges weren't hemmed but then I realized it was in the description, and it doesn't seem to fray. Love it, thanks so much :)
I ordered a dress on June 7th for a last minute wedding for my daughter in law for the end of August. Said it would be shipped between June 25 and July 1. On July 3rd I emailed asking about it. They took forever to get back to me and then said it would be ready soon. So I wait 3 more weeks... stool nothing. I email them again, again it takes forever for them to get back to me and tell me now it won't be till the middle of August, but i can cancel the order if i want. Really? You do this to someone knowing its their wedding dress? I would never ed Dr do business with them again!
I can't say enough about this dress! I ordered this for my wedding and it was prefect! I did order one size bigger and it fit like a glove. I enjoyed their 8% off for my full-figured dress, you won't believe that casue other sites will charge you more for plus size orders! I also ordered a 6 hoop petticoat which really helped make the dress. I can't stress the importance of getting the hoops! I'm 5'6" and 215 lbs. I ordered a size 20 and with the hoops, the dress touched the ground which was a little cumbersome as I kept stepping on it. I had flip flops underneath because you couldn't see them anyways and I got married in Vegas so it was hot. The dress came in a tiny bag but flowed perfectly when opened. Because of the design of the dress, there was no wrinkling from shipping. Also I was able to fold the dress and petticoat in a carry-on suitcase with no wrinkling! Seriously, this dress was worth every penny!
I had ordered this dress about a year ago for my sister to wear at my wedding. I loved it so much that I had to buy one for myself. Susan is excellent to work with. The dress is absolutely beautiful. Couldn't be happier!
I cannot rave enough about this gorgeous, beautiful, perfect dress and the wonderful woman who created it! I was already blown away by the photos and decided that this dress had to be my wedding dress. So, I sent in my measurements and in no time at all - SO quickly it was incredible - I had the package on my doorstep! I pulled out the dress and was awestruck - it looked and felt GORGEOUS! Then, the moment of truth: I tried it on. It fit PERFECTLY! It could not have fit better if I had been there for her to measure as she made it! I don't have to have my dress fitted at all - it's incredible! This shop, this woman and this dress are all so highly recommended forever. I am eternally grateful. Thank you SO MUCH!
I ordered this skirt for my 25th birthday because the dress I had originally planned on wearing got ruined at the cleaners. I ordered this last second and the shop owner was so helpful in answering my questions promptly and creating a custom listing for me. I was really nervous that it wouldn't show up in time, but I actually received my skirt ahead of schedule. Not only was the size perfect, but the quality and craftsmanship of the work was beautiful. My friends and family loved the skirt and even random strangers came up to me to tell me how beautiful my skirt was. I cannot say enough good things about this shop and their work. Thank you so much for making me look like a princess on my birthday!
I have to say I was worried that buying a wedding dress for $235 just seemed to good to be true. I couldn't wait to get it to see if I had made a mistake. Well I just got it and it is just as pretty as the picture. Good material, nice bead work and everything I was looking for. Best decision yet! Saved money and going to be a beautiful bride in March!
Answer: This company is located somewhere in China. Not sure what city.
Answer: Hi Dawn, you can refer to our return policy here, https://www.dressafford.com/article/return-policy.html Kindly note we do not do full refund since all dresses are made from scratch. :)
Answer: Hi Susan, Sorry for any inconvenience may cause you. Our site was functioning smoothly. :) If you need help You can always reach to our support team at support@dressafford-service.com anytime you want. They will help you walk through the whole dress-hunting process.:) Have a nice day! Best Regards, Alex
Answer: All the dresses are made from scratch on our site. Ordering multiple dresses to try on will increase production time frame and If you decide only to keep one all those you do not like will be discarded since we seldom resell dresses... All customers wish to get brand new dresses. It will be a waste of time and money. Hope you can understand. Thank you. Best Regards, Alex
Answer: No phone number is offered. They are in China and do offer an online chat.
Dressafford has a rating of 2.2 stars from 239 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dressafford most frequently mention customer service, return policy and full refund. Dressafford ranks 17th among Wedding Dresses sites.
Thanks for sharing your shopping experience with us! We are glad you enjoyed our product. Have a great day!
Cheers,
DressAfford Team