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Dreamstime Reviews Summary
Dreamstime has a rating of 3.7 stars from 1,260 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dreamstime most frequently mention great selection, high quality and many years. Dreamstime ranks 2nd among Stock Photos sites.
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Hello
At fisrst glance it seems like I may start choosing and downloading the images I decided but then after clicking the "dowload" button It was mandatory to make the first payment.
I wish payments were higher than the 42 cents for most of them. I requested this payment before but I must not have done everything right. In general everything works nicely.
I don't want to pay in Costa Rican currency, but can't figure out how to change it. AND every time I pay, you switch me to autopay, which I hate.
Not as easy as I'd thought it would be to get answers
Maravilloso. Perom tengo muchos problemas para cambiar el correo. Es imposible ponernos de acuerdo
I haven't done very much yet but am sure it will be ok
The UX dark pattern of intentionally hiding vector file during trial time is very rude.
I'm genuinely sorry to hear about your experience with the UI/UX and any inconvenience it caused, Nguyen H. It's concerning to learn that aspects of our service felt misleading during your trial, particularly regarding access to vector files. We aim to create a transparent, user-friendly environment that allows easy access to all types of content, including vectors, and it seems we missed the mark in your case.
We truly value your feedback as it helps us improve. Although we reached out previously without a response, we remain committed to addressing your concerns and improving your experience. If there's a chance to assist you further or clarify any misunderstandings, please don't hesitate to get back in touch directly: https://www.dreamstime.com/contact
You say you're free and there are free photos, but then if I want to use any photos, I have to buy a package - then there is no option to by a few photos, I have to buy a subscription ugh
I'm sorry to hear about the frustration you've experienced regarding access to photos. It seems there's been some confusion around our offerings and the options available for acquiring images. While we do offer free photos, it's true that a broader selection and higher usage rights often come with our subscription or package options. We strive for transparency and want to ensure our users can easily navigate the services and find a solution that fits their needs, whether it's accessing a few specific images or more extensive usage through a subscription.
We regret any misunderstanding and are here to help clarify our offerings and find a plan that works best for you. Since we previously reached out without a response, we want to reiterate our commitment to assisting you. For a more detailed explanation of our photo packages and subscription options or to discuss a tailored solution, please contact us directly at https://www.dreamstime.com/contact. We're eager to make your experience with us as positive and straightforward as possible.
Good photos, but advertised as free stock photos until you try to download one
It's been a few years since I used Dreamstime, so my login password was ancient. I quickly asked for and received a new password login and am now enjoying free access for one month (or two weeks?).
My experience has been good. However, the prices for the images have increased greatly.
We are a church and always need beautiful images for backgrounds to use during the service, as well as images that reflect the ethnic diversity of our congregation. You also have love Christian images to choose from.
I have been using the Dreamstime site for years and am always amazed at how many creative and beneficial images I am able to use for my various projects.
From photos, to illustrations, to videos... you need digital resources? Dreamstime has them!
I am succesfully using this service for many years now (subscription based) and I find it very useful.
However the payment method can be improved namely add a "pay now" button that we could use when the withdrawal attempt from the card was not succesful (especially when payment is attempted before the displayed date and there may be no money available).
A "pay now" button would save both of us time from contacting support / waiting for answer etc. I wrote this suggestion in the mails too, but it was not considered.
Besides, a "pay now" button could even help people paying in advance,should they want to, whenever money is available, or in case at the due date they are on holidays and can't take care of payments.
Thank you
Dear Tanguera,
Thank you so much for your thoughtful review and for being a valued member of our community for many years.
We want you to know that we are actively taking your feedback into consideration and will implement it soon.
Don't hesitate to email us if you run into any other problems.
We apologize if you felt your request passed unnoticed and assure you we're commited to continuous improvement and ensuring our service meets your needs and expectations.
Thank you once again for your valuable feedback.
Warm regards,
Dreamstime
Practical, beautiful and well, funny. Good image choice. Love it. WELL DONE you guys. All is said!
Dreamstime seems to be the fastest microstock platform in reviewing the work of its contributors. In fact, for AI generated work, contributors don't have to wait long.
The free trial is a scam, it immediately gets you to click one button and before you know it they have charged your card. Do not enter your details.
After buying the free trial, the images WERE STILL WATERMARKED, AND NOT EVEN TRANSPARENT WHEN THEY SAID SO. After trying to refund, there were 2 options: have the subscription cancelled and be blocked from refunding or turn the subscription back on AND STILL BE BLOCKED FROM REFUNDING. THE PRICE IS HORRENDOUS, AND ITS NOT WORTH YOUR TIME. ANY OTHER SITE IS BETTER THAN THIS SCAM.
The images are good, the home page is a bit busy and I did struggle to even understand how the plans worked but when I figured it out it was good.
From the business
Find the perfect stock photos, images and vectors for your project. Quickly search over 260 million images including free and public domain images.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry to hear about the issues you're facing with the currency settings and the autopay feature, Cynthia K. It sounds frustrating, especially when your preference is not to use Costa Rican currency and you're looking to avoid automatic payments.
Adjusting the payment currency and managing payment settings should be straightforward options on the Dreamstime platform. Since it appears there was an attempt to resolve this through the Sitejabber Resolution Center without a response, I would encourage reaching out directly to the customer support team of the service you're using. They should be able to guide you through changing your payment currency to one that suits you better and help you adjust your payment settings to avoid unwanted automatic subscriptions.