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Cynthia K.

Contributor Level

Total Points
80

1 Review by Cynthia

  • Dreamstime

2/26/24
Verified purchase

I don't want to pay in Costa Rican currency, but can't figure out how to change it. AND every time I pay, you switch me to autopay, which I hate.

Reason I chose this business:

I don't know how to get images another way

* Dreamstime attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Dreamstime T. – Dreamstime Rep

I'm sorry to hear about the issues you're facing with the currency settings and the autopay feature, Cynthia K. It sounds frustrating, especially when your preference is not to use Costa Rican currency and you're looking to avoid automatic payments.

Adjusting the payment currency and managing payment settings should be straightforward options on the Dreamstime platform. Since it appears there was an attempt to resolve this through the Sitejabber Resolution Center without a response, I would encourage reaching out directly to the customer support team of the service you're using. They should be able to guide you through changing your payment currency to one that suits you better and help you adjust your payment settings to avoid unwanted automatic subscriptions.

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