I loved the wedding dress I ordered from them and it fit me perfectly... If I ever need another dress for a different occasion I will use dreamprom.com
DON'T BUY FROM THIS COMPANY! I wished I checked this site first before I threw my money away! Their sizes don't match poor quality bad customer service and they make out their a US company but their from china!
The dress is simply exquisite. It is exactly as pictured. The sash to tie in the back makes it so easy to fit anyone between size 2 and 6. It is such a great deal for the low price.
Bought my wedding dress from here. They did a very good job.
My mother does a lot of sewing and she is impressed with the job they did
The dress looks like the picture shown on the site so I'm happy
The worst website to look for my dress they take forever to email you back and try have a call the number they have there and it's do answers it said that I have the wrong number. So never go there!
AMAZING customer service, very freindly and willing to help!
My dress turned out gorgeous and exactly the way I emaginwd it would be. I'd recommend this site.
The dress is beautiful. We love it. We received it earlier than expected! Exactly what we envisioned. We will definitely buy from DreamProm.com again! Highly recommend!
BAD, BAD, BAD, I purchase a $195 dress, when i receive it i was shocked, it look like a cheap copy of the picture in the website and they change the dress fabric completely because they think it will be warmer, what!
IF YOU STUPID AND WANT TO BE VICTIM OF FRAUD ORDER FROM THIS WEBSITE.
THIS COMPANY SENT ME THE WRONG PRODUCTS, (COMPLETELY DIFFERENT FROM THE PICTURES OF THE FOR SALE ITEMS) THERE CUSTOMER SERVICE, WAS AWFUL AND THEY ARE REFUSING MY RETURN. THEY ARE CROOKS AND THEY RUINED MY WEDDING. NEVER EVER EVER SHOP HERE!
ABSOLUTLEY fantastic service, communications and care.
I had short notice and was accommodated as a NZder half way around the world.
The dress is beautiful and very well made.
I would highly recommend dream prom to anyone. As a LAWYER I am deeply upset to see so much blogging and nasty remarks about a company that is simply wonderful.
5 star service - I will be a continuing customer and RECOMMENDING DREAM PROM
For all consumers who had a problem with www.dreamprom.com now known as www.idreamprom.com file a complaint with
www.econsumer.gov
I just did!
The more that file, just maybe we can get results!
Well I ordered a dress for my WEDDING, I was amazed by the styles they have comparing to the prices but it turned out that is a total $#*! ( sorry for the word), I received the dress before the time they gave me 2 weeks but I was shocked with the dress, it looks like nothing with the one I ordered, it fits horrible, the finishing of it was worse it had different details with missing details also and more worse was the packing! And also it had a black spot on it!
Thank you very much for the dresses i am very happy, the dresses are perfect as the pictures and a very good quality again i am very happy ordering from dreamprom and thank you again :)
PROS: The ordering was easy, and the dress was delivered before the due date. The dress is GORGEOUS! The color is exactly as picured.
CONS: There are a few loose sequins and rhinestones and the zipper could be more "industrial." The dress is too long and has to be altered even though we sent custom measurements.
OVERALL: The dress is beautiful and we are very pleased with the order.
All these products are made in China. NEVER ORDER from this site. They will not honor the product they sell. The materials are cheap and TOXIC!
And if the dress doesn't fit you are out of luck... no RETURNS. This company will NOT stand behind their products.
NEVER NEVER NEVER ORDER!
This company is a SCAM! SCAM!
"DO NOT PURCHASE A DRESS ON LINE FROM DREAM PROM.
I ordered a mother of the bride dress, it was to be exactly as the picture showed, a navy jersey dress simple and stunning as the photo.
THE MOST AWFUL GAWDY SHINY TAFFETA DRESS IN BRIGHT BLUE ARRIVED.
The colour was wrong
The fabric was wrong
It did not fit, it wouldnot even go up my arms as too tight and then the body was awful and loose
The fabric was stained
The seams we puckered.
I contacted them and they wanted my to pay to send it back and then pay another 50% and they would make me a new dress.
DO NOT DEAL WITH THEM
THEY WILL NOT RETURN MY EMAILS NOW.
I AM GOING TO COMPLAIN TO MY CONSUMER DEPARTMENT AND ALSO IN HONG KONG
BEWARE
DO NOT GET YOUR HEART BROKEN TOO"
Australian Client
Do not buy anything from them. The they are a scam. They rob you. They show you a picture and send you a dress that is a poor poor replica. Then they don't honor their return policy. ITS PROPBABLY A SHOP WITH PEOPLE THAT THEY PAY MINIMUM WAGE TO AND THEY WORK UNDER TERRIBLE CONDITIONS. THEIR SEWING STINKS AND THEY CANNOT WRITE ENGLISH PROPERLY.
This is the worst site ever! I was very gullible i guess you can say... i saw all good reviews on there website. So i just went with it because i was so in love with this dress. I wish that i would have just read more before i got to excited. I order the dress and it takes about a month to come., Feb 12-March 17th then when it gets here its red not burgundy and i know red is close to burgundy but this dress was as red as can be! Then the dress was way to big. I put it on and You could see my panties! Then i contact and they say find a tailor and the dress looks amazing. NOOOOO! It looks foolish. They also told me why cant i admit that i ordered the dress in burgundy. I DO ADMIT THAT, but they sent it in RED! Then they say color swatches sometimes very it should at least be a darker red this red is so bright it makes me wanna cry. The owners cant speak english and are some of the most uneducated people ever. I paid extra for insurance and it still isnt helping. IM GONNA SUE... If money isnt refunded. THEY RUINED MY PROM!
I have got my dress after only 20 days, and it was so perfect that I want to buy my mother's dress too. It was even better than I was aspected! Thanks dreamprom for making my dream come true!
I wish I had know about this site before wasting hundreds of dollars on a dress that looks like a blind person made it. My daughter and I had such high hopes considering the cost of this dress and once it arrived balled up in a cheap plastic bag our hopes got dashed as soon as we took it out of the package, my daughter is hysterical. Over this. It looks nothing like the picture and I have had countless chats back and forth with these people they refuse to give you a number because I said I wanted to talk to a live person over the phone and I was told that was not possible. And what's even more embarrassing is that we told other people about this site and they purchased as well, this company is a NIGHTMARE. Anyway I was told to contact my credit card company and put in a dispute to get my money back and they said it would take 30 to 90 days because the company is out of the United States, But they also said that it would help my case with getting my money returned to have other proof such as letters from other unfortunately this company has done this to.
Overview
DreamProm has a rating of 2.6 stars from 351 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DreamProm most frequently mention customer service, credit card and wedding dress. DreamProm ranks 17th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members