website thubmnail of DreamProm

DreamProm

How would you rate DreamProm?
grey star
grey star
grey star
grey star
grey star
GB
1 review
2 helpful votes
Follow Denise B.
Unfollow Denise B.
Send Message
Share Review
Report Review

Disaster
February 20, 2015

I ordered a dress for my son's wedding, made to measure well it would have been if I was cross between Jessica rabbit and Jordan, it was dirty and poorly made. I've kept it as it gives the family a laugh when we talk about our fashion disasters please people don't waste your hazard earned cash to these thieves!

Date of experience: February 20, 2015
North Carolina
1 review
0 helpful votes
Follow rhonda s.
Unfollow rhonda s.
Send Message
Share Review
Report Review

Great outcome!
March 23, 2015

Well, the dress arrived a few days after the stated arrival date. It is beautiful. My daughter is very happy with the dress and so am i. The quality is very good, better than some she tried on locally and looks better for the price. After reading the reviews i was worried but by faith things worked out fine. Hoping for more great stories as these occasions are special.

Date of experience: March 23, 2015
Oklahoma
1 review
4 helpful votes
Follow Carole L.
Unfollow Carole L.
Send Message
Share Review
Report Review

SCAM! Beware!
March 11, 2015

I ordered a dress for a wedding. Still haven't gotten it yet, although they said it would be here March 10,2015. No time for alterations if necessary. Customer service is a joke. They will get your money and then they don't care. I asked for a refund because the dress was late and someone else in the wedding party received their dress. It looked nothing like the photo. Poor quality. They are refusing to give me a refund. Please don't waste your money.

Date of experience: March 11, 2015
Connecticut
1 review
1 helpful vote
Follow Karla D.
Unfollow Karla D.
Send Message
Share Review
Report Review

Not recommend anyone to buy this website, they are super anti professionals, bought a dress that cost me $ 178.00 and the dress came horrible, like shown in the photo I put, I sent over 14 emails fighting to try to return the dress and they had the ability to tell me that the dress are gorgeous, and are simply horrible, of poor quality, embroidery are super tacky, horrible stuff, the dress is impossible to be used, and after so many emails, they told me that they only return me $ 15.00, which I thought was a great lack of respect, I paid expensive in that dress, I will send it back to them and they are to Go give me $ 15.00, I think if they do not have the ability to do that show on the website, should not try then sell, or at least return your money, at least 80%, if they did a bad job, they have to pay for the lost of the time to make the dress, i recommend you never buy anything on this website, because is a horrible quality, and lots of head pain to try to return.

+1
Date of experience: March 11, 2015
New Jersey
1 review
1 helpful vote
Follow Barbara L.
Unfollow Barbara L.
Send Message
Share Review
Report Review

Hideous
March 11, 2015

The dress was NOT at all what was shown. It is the ugliest thing I have ever seen. It was for my daughter's senior prom and when she saw it she burst out crying. The beading looks like a super hero breast plate. There are so many layers you cannot zip it. The color in the under skirt is correct, but after the 9! Layers of fabric, the top layers is not what was chosen and the many many layers are so huge it is ridiculous. I wish with all my heart I had googled and read reviews before buying this dress!

Date of experience: March 11, 2015
New Hampshire
1 review
2 helpful votes
Follow cindy b.
Unfollow cindy b.
Send Message
Share Review
Report Review

Upsetting
May 11, 2015

My brother bought me a wedding dress through this company. I ordered 4 sizes bigger than I would normally wear I put the dress on today I can't even zip it up. Its not like its pictured on their website. I think the dress is pretty but I have to see if a seamstress can put material in the back of it so I can wear it on my wedding day. Would never recommend this site to no one

Date of experience: May 11, 2015
New York
1 review
5 helpful votes
Follow Margarita M.
Unfollow Margarita M.
Send Message
Share Review
Report Review

Never ever order from this company! That is if you don't care about your money, good quality or on time delivery. The merchandise you receive is garbage, won't fit, and certainly nothing like the picture you order from. Their refund policy is non-existent & you'll never hear from them again. If you value your sanity, STAY AWAY FROM idreamprom.com.

Date of experience: December 24, 2014
Texas
1 review
0 helpful votes
Follow Shaylyn M.
Unfollow Shaylyn M.
Send Message
Share Review
Report Review

My AWFUL experience
April 19, 2015

I ordered the dress and the top part is way too big, I contacted the dreamprom customer service and it took 15 emails writing back and forth for them to finally offer 20$ and i am able to keep the dress. Dreamprom does not deserve any stars.

Date of experience: April 19, 2015
Ohio
1 review
0 helpful votes
Follow jasmine m.
Unfollow jasmine m.
Send Message
Share Review
Report Review

I ordered a dress I loved for cheap, and had the color changed from white to red and custom sized. Everything was right size and color wise but the beading wasn't the same as shown in the picture and the material under the beading should have been transparent, not opaque. I would have loved in a lot more if the beaded part had been right because it was unique before and now its very average looking. Its still a very pretty dress but have paid $170 for it I am not happy about the outcome.

Date of experience: April 17, 2015
Canada
1 review
1 helpful vote
Follow Susan G.
Unfollow Susan G.
Send Message
Share Review
Report Review

I bought a dress for my daughter for her prom coming up this June 2015. We did a custom order and when the dress arrived it was too small. However, it was very well made and worth the price we paid. I contacted the company and they gave great customer service. They always returned my emails the next day and sent photos of how to measure the dress to confirm that it wasn't made the correct size. They responded once they saw our photos and agreed it was made too small and offered to pay for our local alterations. Fortunately, they left lots of room in the seam allowances for the dress to be let out. The credit for the alterations was applied to my credit card promptly. I was very pleased with how they handled the situation and the quality is great for the price. Sure beats what they are charging at local prom shops for designer dresses that are only worn for 5 hours.

Date of experience: April 20, 2015
Georgia
4 reviews
2 helpful votes
Follow Kim L.
Unfollow Kim L.
Send Message
Share Review
Report Review

Happy website is closed!
September 2, 2015

My wedding was on June 1st. I ordered my wedding dress from Dream Prom late March. Long story short, they emailed me two weeks before my wedding stating that I will not get my wedding dress. It cannot be made! I bought my dress from eBay and it was okay, but it wasn't the dress I had pictured I would wear on my big day... I will never forget the disappointment I felt that day. My girlfriend ordered her dress from jjshouse.com and received a beautiful dress! I was so jealous! If the dress isn't altered to add or take away items on the dress you're better off with this website.

Date of experience: September 2, 2015
Nevada
1 review
1 helpful vote
Follow izzy c.
Unfollow izzy c.
Send Message
Share Review
Report Review

They are great
March 20, 2017

I am sorry if you guys got a bad dress but i emailed the company and they gave me full insurance that i will get the dress i orderd but ya they are a amazing company and they where really kind to me ;) hope everyone will get a better experince in the future

Date of experience: March 20, 2017
California
1 review
10 helpful votes
Follow Marie w.
Unfollow Marie w.
Send Message
Share Review
Report Review

We got ripped off!
April 6, 2013

We got ripped off! Don't buy from these people. Pursue getting refund through your credit card company. We doubt we will see this dress arrive. It took me to really read through their site to realize they wrote all the reviews in poor English!

Date of experience: April 5, 2013
Tennessee
1 review
1 helpful vote
Follow Debra R.
Unfollow Debra R.
Send Message
Share Review
Report Review

The whole experience from start to finish was wonderful. Vast selection of beautiful dresses. Easy and fast. Finished garment was breathtaking. Just like pictured. Will recommend everyone to shop here.

Date of experience: March 24, 2014
Michigan
2 reviews
0 helpful votes
Follow Teri B.
Unfollow Teri B.
Send Message
Share Review
Report Review

Buyer Beware!
May 4, 2014

Buyer Beware! Although my daughter's dress arrived before the expected date, it was not the same dress pictured on the website. It was vaguely similar, but we were disappointed. We purchased a custom dress, and despite sending in exact measurements, the dress doesn't fit properly. The worst part is that the zipper is extremely difficult to close because it has to pass over very thick fabric at the waist. We're not even sure that it will zip on prom night. I took it to a seamstress who said there is nothing that can fix the problem. She also said she's seen a lot of quality issues with gowns ordered from overseas. We are stuck with this dress because returning is all but impossible.

Date of experience: May 4, 2014
New York
2 reviews
8 helpful votes
Follow Vanessa D.
Unfollow Vanessa D.
Send Message
Share Review
Report Review

They are thieves
March 23, 2014

They are thieves. We ordered a prom dress, what arrived was a cheap version of a Halloween costume. Nothing fit, even though we gave the exact measurements, the quality and finish is horrible. They refuse to take it back... extremely aggravating... do not buy anything from this website! You'll regret it.

Date of experience: March 23, 2014
New York
1 review
1 helpful vote
Follow Hannah D.
Unfollow Hannah D.
Send Message
Share Review
Report Review

Okay, I was a little nervous to buy from them with all of the bad reviews and would've rated them 5 stars but that would've looked sketchy. I bought my prom dress on Black Friday got $30 off pretty cool since it was $300. Ordered it, and my phone stopped working, when I got a new phone I found out that they had emailed me 5 times and called me 3 times at their own charge all the way from China. Anyways apparently my dress just didn't come in burgundy like I wanted, so I changed the color to red in like five minutes. Two weeks later my dress shows up to my door! It fits perfectly, I love the built in bra, and it is pretty much the best dress I ever could've dreamed for. Got the website from a friend her dress is perfect too. Definitely recommend it, but still everyone else seems a little sketchy, who knows maybe they just ordered at an off time or got crappy tailors.

Date of experience: December 13, 2013
New York
1 review
2 helpful votes
Follow Laurie R.
Unfollow Laurie R.
Send Message
Share Review
Report Review

Time will tell what my ultimate experience is. I ordered my dress yesterday in a custom size. They emailed me today to question my measurements as they did not seem correct to them. I signed into my account and there was a notice that said they need more info from me. I used the Online Chat. They answered very quickly and were very helpful. Of course I don't have my dress yet, but so far the experience has been good. I was really hesitant to order from this site due to the bad reviews, but I decided to take a chance. I'll report what happens when I receive my dress.

Date of experience: December 2, 2013
Massachusetts
1 review
1 helpful vote
Follow shir k.
Unfollow shir k.
Send Message
Share Review
Report Review

DO NOT BUY!
July 7, 2014

DO NOT BUY!
These are the cheapest dresses you can ever find. They are so poorly done, i swear the dress i ordered looked like a 5$ costume. I had to look for a bridal dress two weeks before my wedding.
Don't be tempted, it is a scam. I was feeling so bad, i don't want anyone else to feel that way.
The dress, other than being ugly as hell, was with black stains all over it and folded in to a small envelope.
Be smart it doesn't worth it!

Date of experience: July 7, 2014
Australia
1 review
5 helpful votes
Follow Trudy D.
Unfollow Trudy D.
Send Message
Share Review
Report Review

Never order from these rip off artists. Dresses are hideous and cheap. Have been trying to return and they keep fobbing me off! Wish I had read these reviews before buying. Learnt a valuable lesson try before you buy!

Date of experience: July 19, 2014

Overview

DreamProm has a rating of 2.6 stars from 351 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DreamProm most frequently mention customer service, credit card and wedding dress. DreamProm ranks 17th among Prom Dresses sites.

service
13
value
12
shipping
12
returns
9
quality
11