DreamProm

I ordered a dress for a wedding. Still haven't gotten it yet, although they said it would be here March 10,2015. No time for alterations if necessary. Customer service is a joke. They will get your money and then they don't care. I asked for a refund because the dress was late and someone else in the wedding party received their dress. It looked nothing like the photo. Poor quality. They are refusing to give me a refund. Please don't waste your money.

I am sorry if you guys got a bad dress but i emailed the company and they gave me full insurance that i will get the dress i orderd but ya they are a amazing company and they where really kind to me ;) hope everyone will get a better experince in the future

Even though you all had a bad experience with This website unlike you I had a great one I ordered my dress 2 weeks before my prom it came back on the promised day the website said and fit me perfectly no christals or fabric or anything missing I stood out of everybody I only paid 200 dollars and I got my money's worth I also have pictures if would like to see please email me *******@icloud.com I would gladly show you as well this is not a scam site they touch base on everything and made my night a night to remember I'm going to prom again and will be looking on here again

I wish I have red all review before place an order in DreamProm! Worst experience I have ever had! The dress came in the wrong size, wrong color and was very poor quality! The company tried to fault me for the wrong measurements and they didn't want to take it back, they also didn't cover 100% of the alternations, just third part of the price. I am so disappointed, I couldn't ever wear this dress, I wound up buying a new one in a shop (the same price with 0 stress!).
Think twice before placing an order from DreamProm!

They are AWFUL! They are liars and thieves. I suspect maybe even a fraudulent company, But what can you expect from a company in China! They essentially have no customer service and when you can get through to someone on their Live chat its a joke. They make empty promises and tell lies. They even charged me $40 for express shipping and I 5 days after it was supposed to be here it still isn't! DO NOT buy from this company

The correspondent from the company seemed as though I was the first person to encounter faulty packaging and incorrect ''custom-made'' attire. They argued back and forth not offering any solution. They suggested I take pictures of a live seamstress measuring my dress. It was ridiculous. They wouldn't even acknowledge the dress was the wrong color after photographic proof. It is actually pretty comical. I am reporting them to massive scam detectors.

I ordered my wedding dress from dream pro and couldn't be happier! I was nervous about making such an important purchase online but I'm so glad I did! I got a gorgeous dress for a fraction of the cost. The craftsmanship is fantastic. I really can't say enough to express how completely happy I am with my purchase. I'll never again buy any special occasion dress in a store!

Dress doesn't even come close to fitting. They had exact measurements so there is no excuse. It's like I paid $200 for a $20 Halloween costume. The customer service is a joke. I have a dozen emails to prove it. The whole web site is a lie and scam. DO NOT BUY FROM THEM! You will regret it. The $200 is bad enough to swallow because they keep giving you the run around on a refund the worst part was the look on my daughters face when she put it on.

I ordered a dress I loved for cheap, and had the color changed from white to red and custom sized. Everything was right size and color wise but the beading wasn't the same as shown in the picture and the material under the beading should have been transparent, not opaque. I would have loved in a lot more if the beaded part had been right because it was unique before and now its very average looking. Its still a very pretty dress but have paid $170 for it I am not happy about the outcome.

It was a horrible experience. I ordered my dress and though it came within the timeframe, the dress was so tacky that I had to go and buy a new one. Not only that, but the company refused to give me a refund because they said "It looks as beautiful as it does in the pictures." Really? Also, they have this way of saying that every dress is 5% different than the picture. How exactly can they give a quantitative statement for a qualitative object? It makes no sense.

Overall, this place is horrible. Don't pay attention to reviews. Ugh.

I ordered a dress for my son's wedding, made to measure well it would have been if I was cross between Jessica rabbit and Jordan, it was dirty and poorly made. I've kept it as it gives the family a laugh when we talk about our fashion disasters please people don't waste your hazard earned cash to these thieves!

I was a bit worried about the dresses getting here on time but they got here in 3 days. I am bowled over by how beautiful they are I can't wait to try mine on! The only thing I would suggest is yhat you tell customers in the UK that British import duties may incur on top of the price I had to pay £ 30 for a 5 kilo parcel. I an so pleased though abd woukd recommend you to anyone for a million dollar dress that won't break the bank thanks so much xxx

I have had the worst experience with this company. My dress came and i broke down in tears. It is the ugliest dress i have ever seen. They refuse to take it back even after multiple email conversations, picture proof, and a demanding and hard headed customer. I will NEVER buy from this website again and i hope no one ever does. My dress is horrible and i most likely won't be able to return it or get my money back. $163 down the drain. My prom is now ruined.

I ordered a royal blue dress and bolero jacket for my sons wedding. When it arrived it is purple. The jacket is very poor quality I cant even get it on. All the seams are thick around the arms and looks like a child has made it. I have contacted dreamprom and sent photos to show them the colour but I am wasting my time they are not interested. Definitely do not buy from this site you are wasting your money.

The dress was NOT at all what was shown. It is the ugliest thing I have ever seen. It was for my daughter's senior prom and when she saw it she burst out crying. The beading looks like a super hero breast plate. There are so many layers you cannot zip it. The color in the under skirt is correct, but after the 9! Layers of fabric, the top layers is not what was chosen and the many many layers are so huge it is ridiculous. I wish with all my heart I had googled and read reviews before buying this dress!

I just got ripped off by this company. DO NOT buy from them. They sent me the WRONG dress and won't allow me to return it. I am a lawyer and I am going to trying a class action lawsuit against them. Judging from the amount of unhappy people, I think we have enough for a class action. Please email me at *******@gmail.com if you are interested in joining the class action against idreamprom.com

Do not order from this site. We just received my daughter's prom dress. It could not look any uglier. NOTHING like the photo and it is VERY POOR QUALITY. Plastic snaps, cheap fabric, the color is WAY off, and although we sent in her exact measurements, it does not fit. I can not stress enough how cheaply this dress is made. Do not be fooled by the website. Be sure and read the return policy. Stay far, far away from Dreamprom.com. It is more like a nightmare!

Did not realize this website was overseas until after I ordered. Was very leary because of the bad reviews. Dream Prom not only handled the order very professional but kept emailing me with updates on the status of my order. Was delivered before the estimated date and was just as we had ordered and as beautiful as the picture. Don't let all the people with bad reviews turn you away from ordering here.

Never-ever order any dress from this site. You will receive a cheap quality replica which is poorly tailored and made of a cheap fabric, which has nothing to do with the original dress on the picture. Upon your complaint they will request the photos of the dress and then for months pretend they didn't receive the photos. Eventually they will come up with an offer of 20 $ compensation, where the actual price of the dress was 250 $. Stay away from this scam

If you are thinking about using this company consider: their photos are stolen from other web sites and their dresses are cheap knock offs. Look at their rating here. It means you have a 50/50 chance of having a major problem. If you like those odds then please be my guest. If you didn't know, you CAN do a charge back even if you use your debit card, but it wont matter if they ruined your daughters prom.

If I could give it ZERO STARS I WOULD.
What a freaking joke! Stay away from these creeps! All those other 5 star reviews down there are just from the company trying to better represent themselves. Ha!
This ordering of the dress was an absolute nightmare. It never came, I never got a shipping verification, it was charged on my credit card as a flagrant charge. The US ABPIA even reviewed about these scumbags on their site. Stay away. Save your money. This is such a scam.

DONT EVER ORDER FROM THIS COMPANY! NOT ONLY WAS MY DAUGHTERS PROM DRESS A DISASTER BUT NO ONE WILL EVER RETURN YOUR EMAILS WHEN YOU TRY TO RETURN IT! THEY OVER CHARGED MY ACCOUNT AND THE DRESS LOOKED CHEAP. SO NOT ONLY AM I 200 $ IN THE HOLE BUT THEN WE HAD TO GO FIND ANOTHER DRESS LAST MINUTE SO NOW IM 600 $ IN THE HOLE. PLEASE BEWARE AND JUST SPEND THE EXTRA MONEY IN A STORE OR A LEGITIMATE WEBSITE... TRUST ME ITS WORTH IT! THIS COMPANY IS A SCAM

Don't buy from DreamProm. I wanted this beautiful wedding dress for my special day. The Dress is described as: MiraculousTrumpet/Mermaid Strapless Floor-Length Chapel Embroidery Color Wedding Dress. It did not look nothing like the dress I have order. The material was heavy in weight and the beads on the dress did not have any kind of pattern. You can't call them and tell them anything about the dress. The customer service can't really help you with any of your questions you may have. Email is all you get. Dreamprom offer me $20.00 refund on the dress.