DreamProm

POOR customer service, can only email them and i don't think they really read my emails. Cant tell for the dress yet but they ship with UPS and don't provide you with much information. I cant have my package to be held/reschedule the delivery/change the address because i dont have a particular package number and after 3 times of asking them to call the company to help me with this (i'm out of the country for the holidays) they told me to do it myself even though i told them i needed a specific number.

Ordered wedding dress. Does not look like picture. Email them regarding issue. They asked to send picture. I did. They said picture is fine. No refund granted. Dress does not look like picture displayed before purchase. Wasted $245.

Researched on Better Business Bureau after the fact. People have same complaints. http://www.bbb.org/cleveland/Business-Reviews/online-retailer/outerinner-in-cleveland-oh-*******/Complaints#breakdown

I bought this dress in a standard size and was extremely impressed with the quality for the price I paid. It seems like a much more expensive dress. I bought it in the navy blue and it looks incredible. The low cut is not too low as I was afraid it might be. Since I am 5'5" I had to have the dress taken up quite a bit, but unbelievably the people at DreamProm re-reimbursed me for this. The service was outstanding and I have been telling everyone I know about it. It will certainly not be the last time I buy from this site.

I order a simple bolero jacket for my wedding which is in 2 weeks. I am a designer and could make my own but figured I'd give myself a break. I paid 60 dollars on this jacket and order faster shipping. I also ordered two sizes larger than I usually would wear knowing that this garment was coming from China and sizes tend to run small. When I received my jacket I found a disgusting piece of rayon blended crap trying to pass off as the jacket I ordered. It looked like something you would buy with a cheap Halloween costume from the drug store. I was also furious to find that they didn't even use the measurements that they provide with their own size chart. All of my specified measurements were at least 2 inches off. The fact that they don't bother to correct their mistakes offends me and I think their site should be shut down. Since they like to ignore people I plan on posting this review all over their site.

NEVER EVER BUY HERE OR TRUST THEM!

I was a bit worried about the dresses getting here on time but they got here in 3 days. I am bowled over by how beautiful they are I can't wait to try mine on! The only thing I would suggest is yhat you tell customers in the UK that British import duties may incur on top of the price I had to pay £ 30 for a 5 kilo parcel. I an so pleased though abd woukd recommend you to anyone for a million dollar dress that won't break the bank thanks so much xxx

I just got ripped off by this company. DO NOT buy from them. They sent me the WRONG dress and won't allow me to return it. I am a lawyer and I am going to trying a class action lawsuit against them. Judging from the amount of unhappy people, I think we have enough for a class action. Please email me at *******@gmail.com if you are interested in joining the class action against idreamprom.com

Never-ever order any dress from this site. You will receive a cheap quality replica which is poorly tailored and made of a cheap fabric, which has nothing to do with the original dress on the picture. Upon your complaint they will request the photos of the dress and then for months pretend they didn't receive the photos. Eventually they will come up with an offer of 20 $ compensation, where the actual price of the dress was 250 $. Stay away from this scam

Ordered a prom dress for my Daughter based from these people. Based on the picture we had a good idea of the color. When the dress arrived several weeks later, it was not at all like the picture so I checked the site about returns. I did exactly as requested and sent a couple of pictures clearly showing the dress was not as pictured. I received a return email a couple of days later telling me that the dress in their opinion was exactly as pictured and there is always the chance of a 5% difference in color so they will not accept a return. Scammed out of over $160.00... will NEVER do business with these people again. BEWARE

I bought a lace wedding dress on this site. It arrived on time but there was a dark stain on the side and a yellow stain on the front of my dress. The seams didn't match up and you could see it clearly through the dress and there was loose threads everywhere. I was very disappointed so I wrote to their company and sent pictures. They told me that they didn't see anything wrong in the pictures. I am very disappointed in this site. Would never recommend anyone buying from there!