DreamProm

I am getting married in January. IT's a small wedding and I was looking for a little less formal dress. I saw one on Idreamprom.com website I really liked. I knew that if I was paying $142.00 for a wedding dress it was not going to be designer quality. They were very prompt in sending the dress within the time frame they promised. The dress is pretty, but as I figured it's too cheap looking for my wedding. However, I do not blame them. If you are going to order a wedding dress or any other formal type gown on line for a couple hundred dollars you really can't be surprised if it's not top quality. I will not be wearing the dress I received, but I knew going in I was taking a chance and that I would not be able to return it. So I will try to re-sell it myself. Lesson learned.

Well so far I haven't got my dress, I don't even know if I will. My shipping email that the company sent me has a completely different name and address on it, as far as I am concerned it is going to V
Virgina, I'm in Canada. I wish I would have gone on the site before I ordered my dress. Dealing with customer service is impossible and now I just get an auto reply. Froze my credit card as I am worried they will take more then the cost of the dress. Really disappointed, and now I wait to see what comes if anything.
If you want nothing but problems feel free to order from this site, but I will never again.

I received my wedding dress and there were sections that were not even sewn on, "embellishments" falling off, holes in the fabric and the cut of the dress was so horrible I would have been better getting a dress from my local thrift shop. I was appalled at the condition and packaging of the dress and the customer service is even worse. They've tried to blame everything I'm pointed out (in nearly 20 photos) on shipping and asked me to ignore the flaws. The email I received from them today said that I was being a perfectionist and that if I just ignored the flaws my dress would be perfect. I am by no means being a perfectionist, I simply want the dress I ordered in decent condition. I paid money for a product and received something completely unacceptable. I would never order from them again and would advise any one else considering them to purchase your dress elsewhere.

The correspondent from the company seemed as though I was the first person to encounter faulty packaging and incorrect ''custom-made'' attire. They argued back and forth not offering any solution. They suggested I take pictures of a live seamstress measuring my dress. It was ridiculous. They wouldn't even acknowledge the dress was the wrong color after photographic proof. It is actually pretty comical. I am reporting them to massive scam detectors.

If I could give it ZERO STARS I WOULD.
What a freaking joke! Stay away from these creeps! All those other 5 star reviews down there are just from the company trying to better represent themselves. Ha!
This ordering of the dress was an absolute nightmare. It never came, I never got a shipping verification, it was charged on my credit card as a flagrant charge. The US ABPIA even reviewed about these scumbags on their site. Stay away. Save your money. This is such a scam.

Wife sent an order with a note to contact us if dress could not be delivered by April 4th. Credit card was charged but received no contact. Sent an email and received no response. Sent another email asking for refund and letting them know that we would be contacting credit card company and finally received a response that the dress was ready and would be sent after completing their QC process but asking for us to give them more time.

If you are one of the many people who are having issues with this company please contact the Hong Kong Customs and Excise Department@ *******@customs.gov.hk

I ordered a dress with plenty of time for the big event. The dress turned up totally the wrong size and in a completely different fabric to what I ordered it in. It appears well made but it does not fit and the fabric they made it in makes it look much more ball gown than I was wanting. Communication with them is a nightmare I want a full refund or a new dress at no cost, quite happy to return the dress to them. They keep sending me offers to make me a dress at 30% off what a joke when most of their dresses are 80% off anyway. I thought I was dealing with an American Company I am in NZ, if I had known I would be dealing with people from China (not being racist here) I probably would not have bought this dress due to communication and differences in principles of business.

I ordered my wedding dress from here and whilst it arrived earlier than expected there were many problems to the whole process and the result was extremely disappointing. Dealing with customer service was extremely difficult. The payment method was convoluted, they wouldn't ship to my address so had to find an alternative, the dress arrived in the wrong colour and looked nothing like the photo. Customer service would not accept the return and refund (despite their own policy) and I now have no wedding dress and no refund! DO NOT use this company!

Ordered a homecoming dress 2 weeks before the date of the dance and paid $40 to receive the dress the Friday before... finally got it in the mail 2 days after the dance, took it out of the package and the beads were already falling off. Please do not order anything off of this website, their customer service is terrible; they were emailing me a week before the dance asking when I needed the dress and I told them clearly that I needed to wear it Saturday at about 4pm and they replied with "we got your point, please don't worry." They are liars!

I know a lot of people will disagree with me on this but this is the way I feel...

If you buy from websites based in China, Nigeria, Congo, Namibia, Iran, Syria, etc etc... a good rule of thumb is don't buy technology (phones, computers, cars etc...) and food (baby food, formula etc...).
If you buy anything at all... buy cheap plastic things like cd holders and make sure they aren't priced over $5. This goes for palm reading too.
Also when you order from places like this don't give them a credit card number otherwise you will be overcharged. Use something safer like a disposable credit card that only has $5 of credit.

PS. Don't order more than one item at a time that way your never out more than $5.

Buyer beware... the quality, workmanship as well as customer service is beyond terrible. They do not/will not credit you back. We ordered a dress with an ombre material and we got an all one color prom dress. They claimed that the material was out of stock and they tried calling me before tailor making the dress. Wanted to get information on when/what time and number they called from. Said they called thru skyer so they did not have any record to show that they called. If you ready to be disappointed and have no recourse then this is the place to go.

-10 rating! DO NOT BUY FROM THIS SITE! We ordered a dress and the dress that was received was not as pictured nor did it fit properly. We were advised to take it to a seamstress and they would share the cost of alterations. They gave us a run around to send pictures & the invoice. The seamstress even found that the dress was glued in some spots. That's right GLUED. The alterations were $250 so when we tried to ask for a refund or help paying the said no and offered us a 20% discount on a new dress and told us to have fun at our event. Why would anyone want to buy another poorly made, ill fitting dress from a company that doesn't back up their product?