Doteasy

This company has been a client with Doteasy since 2005 to current. One of the nuances about Doteasy is that they are based out of Canada. This works for us. They have great customer service hands down ONCE you understand that the tickets you place are done through their system. It's not a speedy system, however, it is a consistent and well thought out system as long as you articulate your issues with their support. Doteasy is not that great about phone calls but they are super at communicating through tickets. They will call sometimes regarding a matter, but it has to be super important to do that. I think over the last 12 years I've gotten three calls. We have never received bad service on my tickets once. They have a great team and will fully explain in great detail and great patience, how to handle any situation you are in, and even handle them on the back end. We have been in many, building situations over the years as a front-end and back-end developer. IF you are looking for a great Canadian Company, this is a good one to work with. Unlike some of the other reservation sites, you will never have an issue transferring your site to another site (of which we have regretfully tried). Just for that feature alone, hands down, Doteasy wins. We are still with them and will continue to do business with them.

I was fed up with companies that promised 24/7 phone support but gives me nothing but a gimped phone system that didnt work at all! It was important for me to be able to connect with a real live person and I got that with Doteasys Live Chat. It just doesnt matter if a hosting company throws in fancy tools and apps, if I cant get the help I need easily and within a reasonable timeframe, youre no good to me. So far, Doteasy hasnt let me down and I will definitely be moving all my other websites to Doteasy.

Registered domain and bought plan. Easy!
Varifying, if the name I wanted to use for my domain was already being used, was straightforward. Once the purchase was completed, I received emails from the support team to guide and support me while helping me to maneuver the system without a problem.
The site looks very friendly and professional, offering a complete set of tools to manage your professional communications, appointments, etc.
I will recommend this company to all my friends!

I signed up with Doteasy for their hosting services, Despite their claims of having top-notch security measures in place, my website was repeatedly hacked, and sensitive customer data was compromised.
But after SIX Month My site Got hacked and their is not MOD Security in the cpanel OR Virus Scan was extremely disappointed with the level of security provided for my website.
When I reached out to their support team for assistance, I found them to be unresponsive and unhelpful. They took days to respond to my emails, and when they finally did, their suggestions were inadequate and did not resolve the issue. They Suspend my Webhosting and for the activation Web hosting they charged equal price to hosting. Actually i have purchased web hosting for long term for 3 year :( But
The hosting not last long 6 month

So Becareful aware - Doteasy webhosting security is poor worse

Absolutely shoddy experience - wanted to unlock my domain so i could transfer away from them - not only did this take 3 times of asking (with them ignoring my request and trying to keep me with them)- i then get sent a form that i have to fill out manually and send back to them with my bank details so that they can charge me $15 for the pleasure of leaving - Steer clear of this company - I've used a lot of registrars over the years but never this difficult! - for cheap and easy go to NameSilo - for excellent customer service go Iwantmyname.com

Building a website with Doteasy is so easy thanks to all the tools and easy-to-use applications they provide. They even have a website builder included without charge. Yes, it's prices may be a bit high for its capabilities but with all the extra features, tools and apps, it's definitely a great choice for small business like myself.

I'm having issues with Doteasy refusing to release my domain name for transfer to another registrar and host. I logged in and got the authorization code & initiated a transfer of my domain before it expired. I got a notice from the new registrar that the transfer was successful, followed a few minutes later by a message saying the transfer failed due to a lock status. I messaged Doteasy about the domain lock, but they did not reply until after my domain expired. I clearly checked the lock status of my domain when I was getting the authorization code and it showed to be unlocked. After the transfer failed I checked again and it showed to be locked. Doteasy refuses to unlock it now unless I pay their "domain release fee" which is the same dollar amount as renewing and hosting for another year. I've already paid for another registrar & host and do not want to do business with Doteasy any longer. Repeated messages to support & a phone call have failed to resolve this issue.

If you are new to websites and web hosting, Doteasy is great! Their support team is patient and friendly and have helped me resolved many problems (user-problems, due to my lack of experience and skills). I have had a few websites with them and have yet to experience any downtime to my websites. Feature-wise, their offerings are more then sufficient. I love how the also throw in a free domain name with their hosting packages and the domain is free for the lifetime of the hosting services (not just 1-yr free like other web hosts). I would definitely recommend them to anyone looking for great web hosting services.

While these guys do provide a service, i. E., they don't just take your money and run, they do it in such a way that the service amounts to a money-trap, empting your pockets by sleight-of-hand and deception.

They make it difficult to contact them, they bounce your emails, they require strange forms to be filled in on exit, they levy extortionate exit charges... these sleazy practices have been well described by others.

Unfortunately their reputation is now so bad that it would seem hardly worth their while to try to rescue their name. I forecast that they will milk their customer-base for all it is worth by redoubling the sleazy tricks before the clientelle dwindles to nothing and they are forced out.

Be warned and stay well away.

I would give Doteasy NO stars if I could. They charged me when they shouldn't have. When I complained, GET THIS, the d-bag manager told me that they had no way of giving refunds. What kind of company doesn't give refunds? That in itself should show people how shady they are. I asked for my money back twice to no avail. I complained with the Better Business Bureau but unfortunately nothing came of it. All I can say is NEVER do business with this company as I see I am not the only one to get ripped off by them.