I was fed up with companies that promised 24/7 phone support but gives me nothing but a gimped phone system that didnt work at all! It was important for me to be able to connect with a real live person and I got that with Doteasys Live Chat. It just doesnt matter if a hosting company throws in fancy tools and apps, if I cant get the help I need easily and within a reasonable timeframe, youre no good to me. So far, Doteasy hasnt let me down and I will definitely be moving all my other websites to Doteasy.