Overview
Doteasy has a rating of 3.2 stars from 208 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Doteasy most frequently mention and live chat. Doteasy ranks 602nd among Web Hosting sites.
Instant Feedback
I signed up for a domain at low price then all of a sudden they say they had to DOUBLE my renewal fee because they can no longer "absorb rising costs and maintain your pricing below market increases" and to provide high quality service. Typical gibberish to bait and switch to increase profit. I have the same domain name extension with several other domain providers who have not increased their price, and this company thinks its ok to DOUBLE the price. Avoid this company at all costs.
I used the site as a host for years. I did not do much on there and decided i wanted to cancel after the price almost doubled. I went to the site and could not find the cancel function. I hid my credit card but they reached back to last year and charged me. They would not refund it at all. I sent emails back and forth but no joy. I am disputing the charge now. Go somewhere else for hosting.
Do not fall for their promotional offers. You sign up on one and buy a domain, they will provide you with another domain with a character missing (usually unnoticeable). When you write to them for a refund, they would insist you buy another domain with no refund on the previous one. When you turn off auto renewal on the domain, they will turn it back on and deduct payment. Customer service is very hostile and rude. DO NOT use the service they offer.
Really disappointed from doteasy services,
My domain was shalimarfood.ca registered with dosteasy,
My client don't want to renew the domain, i turned off auto renew,
Then i email email received "Auto-renew is disabled and this will expire unless manually renewed by you."
I ignore that email, because i don't want to renew the domain,
The suddenly coercively they charged from my account, and renew the domain,
I contact support regarding their blunder, they said they will never give me refund,
Very disappointing from doteasy
Regards
Umair
Registered two domains, when it's time to renew, they don't provide auth code and told me to submit an application in writing and $15 to transfer each the domain. When a company tries to put down all the road blocks to prevent customers from leaving rather than providing good price and competitive service to keep their customers, you know something is wrong. I'll run from this company and make sure to never have anything to do with them.
I'm a freelance web designer and I host multiple websites with Doteasy. Their checkout process is very smooth. Domain prices (both new registration and renewal) are reasonable. I'm currently using their Unlimited plan, but definitely recommend their Starter plan those who are looking for hosting a small website - $3.75/mo and domain name included for first year. Definitely a good entry level price point to get started!
New to websites and was looking for an easy-to-use site builder. Tried many others including Wix but most of them come with too many bells and whistles that I don't need. A friend recommend Doteasy. Their site builder is so powerful yet so easy to use - just the tools I need and nothing fancy or don't. Love how it's connected to my hosting account so I can manage domain, hosting and site builder all from the same dashboard.
I was having problem setting up my email account on my phone. Thanks to Eric at Doteasy live chat support team. He is very patient and walked me through the entire process! Good to have a real human live chat support.
Asked about domains before I bought them and now they are trying to charge me an extra $15 per domain to transfer out when I have asked about all this well over a month ago and was put off apparently because all this is hidden in their terms.
I have a few website hosted with Doteasy and I've never had problems with them. Doteasy doesn't disappoint. I am starting a web shop and Doteasy is of course my first choice! It's great to be with a company that continues to deliver great support year after year. Would be great if they can have an email-only plan as their email is great and a lot more affordable than signing up a gmail or outlook account!
I love the Doteasy team, very friendly and knowledgeable. I have contacted them on a few occasions and they have been courteous and helpful and my email were responded to within a couple hours, and the one time when I needed immediate assistance, I was able to get help through their live chat. Too bad their live chat is not 24 hours. I have had my share of bad customer service with other hosts and so far Doteasy is one of the most responsive. I see that a few others have billing problems with them... that I don't understand because I've never had similar problems - Doteasy does send out enough renewal reminders with ample time to act upon before payment is due.
This company runs a scam, where they bait you for a promo period with a lower domain price and then prevent you from transferring domains out of them until the end of the promo, and then hit you with an inflated yearly charge. My opinion, this company should be taken out of operation, at least not be allowed to rip off the US customers. Oh, Canada! What scum of the earth you have too...
I was attracted by Doteasys $5 domain promo. So, I transferred my domains to Doteasy. But what impressed me more is their customer support. Email support replies were received within a day. Plus, they offer live chat support (not restricted to pre-sales questions). Domain renewal rates are $15 which is pretty much the industry standard. So far I enjoyed their services and would continue renewing with them.
Doteasy really takes the "easy" part of their name seriously. I can't believe how fast they work to resolve issues (usually issues that I created myself as a non-tech savvy business owner). They never talk down to you or make yo u feel like a doofus when you contact support for any reason - they just solve problems. I can't imagine using any other host again!
This company just stole over $600 from me without any authorization for services I cancelled in writing 4 times because their DOTEASY Commerce never worked. They operate outside of The U.S. in Brittish Columbia and are basically scam artists who prey on United States citizens. Report them to The F. B. I.
I have been using Doteasy for over 10 years now and it's the best. Doteasy provides everything I need for a website - domain, hosting, and email - all at one place and all at a very affordable price. $15 for a domain name that comes with free domain privacy. If you're lucky, you can pick up a bunch of domain names for just $5 with their domain sale. Just can't beat that!
I have been using Doteasy for years now and I have yet to experience any problems with them. I have a few domain names with them. I had transfer-out a couple domain names from Doteasy and have had no problems doing so - Doteasy was helpful and the transfers were successful. They didn't hold my domains hostage nor did they charge me for the request - they actually helped me more than the other registrar.
I have been with DotEasy for several years with multiple webpages. Doteasy's customer service is totally awesome! When I don't understand something that I need on my pages they will take me thru it step by step to build it. I love and depend on my DotEasy guys!
I have been with Doteasy for years. No ads, no hassels. They provide what they say they will and are extremely affordable. They always give a "heads up" when they need to update things on their end. I highly recommend Doteasy.
Just wanna shout out to Philip for his recent help on fixing my mixed content issues on HTTPS. Philip is friendly and knowledgeable. After fixing my issue, he went further to help me set up some redirection rules so that my website always loads in HTTPS. You rock Philip!
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- Burnaby, B.C., Canada
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members