Dose Of Roses

This company is terrible. I bought with them last Valentine's Day. Paid extra to be shipped on V-Day, was delivered after the day. Here's the kicker, the items were delivered separately and the order was wrong. On top of that, they did not refund. Only gave me like a portion of shipping back or something.

I placed an order for 2 large rose bears for valentines day two weeks before 02/14/23
I received only 1 bear on 02/06/23. After numerous attempts for almost two weeks of calling and email and chat with this company I still have not received the missing bear. At this point this companies lack of customer service I will have to stop somewhere last minute and get my daughter a different gift. I will never shop with this company again. There are plenty of websites even amazon that are offering similar products and i guarantee they will have better service

I didn't receive my order. When contacted both via phone and email. The phone line never gets answered and I was ghosted via email by this so called 'customer service rep'. This company is a complete scam. Steer clear of them if you are seeking to order from a reputable company.

Scammed me of over $700. I have emailed them countless times with zero reply. They are sociopaths who run this company. Still waiting on my order despite the lies of expedited shipping/processing. They will fraud you too. Con artists! DO NOT DO IT!

I initially ordered one red rose bear to see the quality of the bears and received it with no problems.
I then ordered 10 red rose bears and they only shipped 1, had to file insurance claim and they shipped one more. Insurance company will not respond to me emails now. Never received all 10 bears, can't contact them by phone (goes straight to a recording), support email doesn't work either (no response), now the only choice I have is to contact credit card company. Dose of Rose Support claims to have sent all bears at one time, but they only send one bear each shipment (due to weight confirmation received from UPS, not possible to contain all bears). Now I am not sure what I will do for my anniversary party decorations. Not willing to trust anymore online companies.

I ordered a galaxy rose from them and paided 20 extra dollars for their mothers day express delivery and it said that the galaxy rose would be shipped to my house by the 7th in time for mothers day and they have yet to send it to the post office let alone to me. When you offer a service and people pay for said services you should hold up your end of the deal and provide such services. So far this company isn't worth the time and people should avoid doing business with such a shady company. If my order isn't here by tomorrow which is mothers day, I will be reporting them to the better business bureau.

If you are reading this do yourself a favor and do not order from this company! I order 3 items from this place totaling almost $200 I never received anything! After numerous attempts of trying to contact customer service I never received any updates on when I would get my items or the refund that I asked for. I paid $35 for expedited shipping and here it is almost a month after I order and still haven't received a thing! I'm currently filing a complaint to the BBB! Customer service said they were going to send my complaint to the shipping manager and I'd get an update still nothing! Please believe the negative reviews! They are REAL! The good reviews has to be coming from employees this company is a complete scam! If I could have given it 0 stars I would have. It only has one star just to inform anyone else that might be looking into buying this from this place!

I ordered a rose bear on June 9th 2023 and it never shipped out but money was taken from my account immediately. I've called the number they have listed but it's a answering machine that says please call back during normal business hours. Regardless of time i call it says the same thing. I even paid for order protection and i get no response from them either. They even send you these discount codes to get you to order. Dose of Rose's and order protection are scamming together.

I order an item that is not what I expected and I try to start a refund on their website and it showed an error saying my email and order number wasn't a match. Try to contact them through their chat and no one responded. Try emailing them and no one responded. Try calling them but no one answered and I was calling during their business hour. This company is just a big scam. They just want to take your money and that's it. All the celebrities that they work with are probably just being paid by the company so they can be seen like a reputable company. I would never place an order from them again.

This site did not send out my order after 2 weeks and the phone number goes straight to voicemail. The chat never connects you with anyone and the email send an automatic reply saying someone will be with you and after a day or 2, no one reaches out and they send a survey.

Order *******: Basically a scam. Ordered on 12/12/19 and paid $5 extra for 24hr rush processing. Emailed Dose of Roses on 12/19/19 when order had not been shipped. No response whatsoever. Christmas comes and goes without a word from them. 3 weeks go by (1/2/20) and part of the order is shipped. It is a sad looking rose that I can't stomach to give to my wife as a Christmas present, let alone an early valentine's day present at this point. It is in no way worth $100.00.

The company printed the shipping labels DAYS before ever sending the product to make it seem like they were sending it out. This is clearly coming from China if it takes 3 weeks for them to put it in a box and send it to you. I mean, I have literally received items directly from China faster and with better customer service, as Dose of Roses customer service is non-existent. Hands down the worst transaction I've ever had with a company. Disputed charge with credit card. Do yourself a favor and go elsewhere.

I ordered a rose bear for a valentine's gift. I paid for expedited shipping and order protection with a delivery date of 02/14/2022. Total cost $139. On 02/14/2022, I checked to see when the gift would be delivered... it had not even shipped. I attempted chat message, email and phone call, all with negative contact. I cancelled my order and disputed the charge to my bank. Cannot be depended on. I will never use this company, again.

To start this off I almost never write a review, this company I am completely convinced is a scam and I wish I looked into it before making a purchase, I spent $350 dollars on a box of preserved roses for Valentine's Day and at first they took 10 days to even ship the item after having to be reminded 4 times about it, secondly once they claimed to drop this off at the carrier it never moved from its Los Angeles location and when I reached back out two days before Valentine's Day they didn't care to help and locate the flowers and resolve the issue. At first I was denied a refund so I had the order protection help me get my money back as I was not paying for this low quality service and a package I never received. Very unhelpful and seemingly fraudulent company! BEWARE.