To start this off I almost never write a review, this company I am completely convinced is a scam and I wish I looked into it before making a purchase, I spent $350 dollars on a box of preserved roses for Valentine's Day and at first they took 10 days to even ship the item after having to be reminded 4 times about it, secondly once they claimed to drop this off at the carrier it never moved from its Los Angeles location and when I reached back out two days before Valentine's Day they didn't care to help and locate the flowers and resolve the issue. At first I was denied a refund so I had the order protection help me get my money back as I was not paying for this low quality service and a package I never received. Very unhelpful and seemingly fraudulent company! BEWARE.