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The company has garnered a mixed reputation, with many customers praising the quality and fit of their dresses, particularly those ordered with custom sizing. Positive experiences often highlight the smooth ordering process, timely delivery, and supportive customer service. However, significant concerns arise regarding the handling of returns and customer support, with numerous complaints about delayed responses and difficulties in returning unsatisfactory items. Overall, while the product quality and selection are well-received, the company's customer service approach appears inconsistent, leading to frustration among some customers.
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Love it! It came out perfect! Was worried about the bust being too small but it came out just right!
Absolutely beautiful just as I ordered it. Fast delivery and size fits perfect on my daughter! She loves it!
Gorgeous... Absolutely stunning! I'm very pleased with how much she worked with me to achieve exactly the dress I wanted for my wedding. She was very helpful and clear and made sure that adjustments were made to fit me perfectly on my special day! Thank you so much again! Very sweet, kind, and professional.
Fits so perfect! I'm so in love with it I was so worried but the fabric feels amazing it's better than I even imagined.
Such a beautiful dress and great customer service! I got quick responses and the quality of the dress is amazing. I highly recommend this! Thank you for getting me my dress before the date I needed it! :)
This dress is absolutely stunning. It fits perfect and the material is just amazing. I highly recommend this item.
I just received my dress and I love it! Perfect material and I am so in love with it! Can't wait to wear it! Thank you.
This dress is absolutely beautiful! It fits my daughter perfectly! So happy with my purchase! Its beautiful! Sincerely...
LOVE the dress! It's a perfect fit and seller was very helpful and responsive! Double love this! Just perfect!
Great quality... fast shipping... would definitely buy again thank you, Very well made. In love with the color!
Love the dress! It fit perfect and the color was spot on to what i wanted. I wanted a shorter train and it turned out perfect. Highly recommend.
Absolutely BEAUTIFUL! Can't wait to share pictures once I take pictures in it! Nice dress. Thank you!
This item is absolutely stunning! Shipped and arrived VERY quickly! I was shocked how quickly, actually! Thank You! Very satisfied!
Beautiful, I am small in the breast size it needs to be pinned in. Everything else is great, very good quality piece.
I am absolutely in love with my dress! The material is amazing quality and fits so perfectly! I reached out only 3 weeks before to see if she could make my dress and it arrived in time! If I could give more stars I would!
The dress was exactly what I wanted. She was patient with all of my questions and made sure it was what I asked for. I was scared for the fit but she made sure it fit well. I am definitely recommending anyone who may need a maternity dress.
This was exactly what I was looking for. Perfect color and size. It fit so good. I love that the color it is so rich and not cheap at all. She was also helpful in determining the perfect size. Great service. Thanks again.
I loved my dress! It was perfect! The seller was amazing! I would order, recommend, and order again!
All I can say is thank you! I needed this dress quick, fast and in hurry and she was able to accommodate my request. The dress fit perfectly and the pictures came out even better! Thank you!
I wore this dress to my engagement party and it was perfect! It shipped way earlier than expected as well!
Answer: Dear Customer, Good day! Thanks for taking the time to write to us! Please try to find the order number you get from us or find it on the website in your account so we can help you check. If you still have other questions, please contact us at any time. Best regards, Customer service center
Answer: Dear Customer, Thanks for taking the time to write to us! Our company has warehouses located in the United States, United Kingdom, Australia, and China. Products will be sent from one of these warehouses according to the stock availability. If you still have other questions, please contact us at any time. Best regards, Dorriswedding customer service
Answer: I suggest you do NOT order from them at all as it is a SCAM!
Answer: Unfortunately, based on their policy, you will most likely not qualify for a return. They will find something that will disqualify you from even their partial 80% refund (and if you received free shipping initially, that amount will be deducted from your refund also). If you DO get through to them within your 14-day window, they will first suggest that you to try to sell the dress on Craigslist. If you were out of you 14 day return window, they will tell you 'tough luck.' If the dress actually makes it back to them within the return window, they will say that the dress smells like perfume, or they'll mention other signs of wear (even if you never actually tried it on). But it seems that most often the dress won't make it to the given address in the first place, and it will end up "abandoned" and you won't receive anything at all. If you are returning the dress because it was not as described, I highly recommend opening a PayPal case if you want to even think about getting any of your money back. But even then, it's still not guaranteed that you will. I haven't yet heard of anyone making a successful return to this company. I have a pending PayPal case currently, just paid $65 out of my pocket for return shipping, and am crossing every finger on my body tightly that the dress will show "delivered" on the USPS tracking.
Answer: China. Even though the site URLs say America. They are all made in a factory in China and sent from china - Terrible quality
Answer: The dresses come from China... I know, I know... but I asked God to bless my dress and it is so! Believe in the good that can be and it WILL be so!
Answer: Do NOT order from this website it is a scam! It doesn't matter if you try a deess on locally and live it. You will not get anything close to the dress you are expecting. The company will send you a cheap dress that looks nothing like what you ordered and then will tell you sorry but your stuck with it! This company is in CHina and is a scam! Read the "good" reviews it's obvious that they are fabricated. I tried to leave several bad reviews on there page and they deleted them! I'll I can say is DONT DO IT! You will regret it!
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