Emily C.

To start, I truly believe that the reviews on dorriswedding.com are fabricated (every review on their site is either 4 or 5 stars and raving about the quality and customer service). Nope. If THAT many customers have been completely satisfied with the product they received in comparison to the product that they thought they had purchased, I need to meet these fascinating people and film a documentary about their lives. I don't know if they've just dialed their expectations to the "extremely low" setting, or if they need to visit the optometrist... or maybe they just have a secret virtue that 99% of the rest of the world is lacking. But what is pictured on dorriswedding.com and what is actually delivered from this company are COMPLETELY different products.

Based on personal experience (and as others have stated), there is no way that Dorris Wedding is using their own photographs on their website. You're not gonna get what you see there.

I ordered the "Strapless Backless Organza Dress With Appliques (*******)." The dress that is pictured (and that I ordered) has a very sheer, nude fabric at the top of the dress that holds the appliques and back of the dress in place. It is SO sheer that it appears invisible - if you look closely, you can see the very thin material with a wide opening along the model's collarbone. The sheer, nude material is also along the back of the dress and clings tightly to the model's body. Since the material is so fitted, it would be safe to assume there's an intrinsic flexibility that allows it to stretch to fit. The dress is nearly seamless and, by the photos, has implied boning to give the corset its structure and contour. The outer lace is flush with all layers, and there is no seam at the knee as the dress gradually slims and returns out into the skirt and the train. All layers are cohesive at the hem, and the under layers are not visible. The dress pictured is made of beautifully fine fabric, and its composition has a continuous, uninterrupted flow.

The dress I received looks NOTHING like the dress pictured. The middle lace is off center. It has very wide, visible seams at every line, both front and back. It has a thick, rigid web of white mesh that is double-layered and sewn into a hem at the small collar opening, and also at the bunchy, opaque sleeves, and white mesh down the ENTIRE back (none of these things are supposed to exist). It has no boning whatsoever and no corset structure or support. It has a very obvious stitching at the knee-level (that interrupts any possible flow) to give it the mermaid-type taper. The dress was also bunched at the seams across the entire front, and even when visiting a professional to ask about possible alterations, I was told that the fabric was too low-quality to be taken in so that it would fit my figure. There wouldn't be a way to eliminate the wrinkles in the cheap fabric. The layers are not flush, and the outer layer made of heavy white mesh with sewn-on lace appliques is straight out of a nightmare where in the end you end up naked at the alter and your fiancé bails and you forgot to hire a caterer and you just can't find an available toilet to save your life.

My advice: YOU WILL NOT GET THE WEDDING DRESS THAT YOU SEE PICTURED. And good luck returning it, even with PayPal on your side.
The professional advice that I received: Go to the sale rack at David's Bridal if you want to go cheap. Don't buy here.
I did read their return policy and at first thought it would have been *somewhat* reasonable, HAD I RECEIVED WHAT I ORDERED, but I did not. I was also, like everyone else trying to make a return, advised to resell the dress on Craig's List (no thanks, no one wants this!) as I would be charged return shipping ($35 - $65) plus original shipping, and also a 20% restocking fee.
However, Dorris Wedding states in their policy that you need to use a different courier than they used for delivery (DHL) when you are sending the dress back... one that most likely will not clear customs... which means your package will be "abandoned", even with tracking. I opened a case through PayPal due to the gross misrepresentation of the product, and they agreed that what I received was not as described. But with Dorris Wedding's scammy return policy, I'm extremely concerned (based on others' reviews) that even through PayPal outside of their policy, the dress will never actually make it there. I have no idea if the address they give is an actual place because reviews have stated otherwise. If the dress never arrives, neither PayPal nor Dorris Wedding will be refunding my money.

I requested a return shipping label from the company but no one has heard from them since my claim was escalated. I asked PayPal that my concerns about sending it back be documented. I securely packaged my dress and sent it USPS Priority Int'l shipping to the address they provided. It cost me an additional $65 (I'm now out $258) and a ton of time and effort and stress.

I'm sure Dorris Wedding already has several ways around everything I religiously did to secure my refund. I have a feeling that I'm probably going to end up taking a complete loss in the end. So in conclusion, do yourself a huge favor and AVOID THIS NIGHTMARE OF A COMPANY, they are THE WORST!