Dorriswedding

I never write reviews but this company is such a scam that I need to warn people not to buy from here. I am very disappointed in this company and their customer service. The people there were very rude and they did not take responsibility for their mistake. Please do not buy anything from this company. They are a huge rip off. That is my main point about Dorris Wedding but if you want to read my story, see below.

I bought a bridesmaid dress from Dorris Wedding in 2018. I had found a very pretty rose colored dress on their website (see first picture) and it worked perfectly for the wedding. When I received the dress, it was nothing like what I was expecting. Turns out that the dress they sent me was a bright red color (see picture 2). I doubled checked my order and determined that the color I was supposed to get did not match what they sent. Naturally I thought a simple mistake had been made and that the company would be able to switch out the incorrect dress for the correct one. I was WRONG. I sent in a ticket letting them know a mistake had been made and asked what the procedure would be to get it exchanged. They wrote back saying that I would have to pay for the dress to be shipped back and I would only get an 80% refund since their is a restock fee. I responded saying that they were the ones that had made the mistake in the color and asked for a full refund so I could purchase the correct dress FROM THEM. They denied my request, saying that there are slight discolorations (because of lighting, photoshop, etc) in all dresses and that it is not their responsibility. This was not a slight discoloration. This went back and forth many times but they still denied that this was their fault.

Dorriswedding met the needs of mine. I would definitely recommend to everyone! Hip hip hurray! Wish Dorris hit the jackspot!

The dresses are so affordable and the quality is great. Fast shipping too! No complaints!

This website is a complete scam! They show pictures of a beautiful dress for a super attractive price and they advertise themselves really well. Here is the nitty gritty. I was skeptical after I bought the dress. I tried to cancel the order 4 days after I purchased online and I was told they already started hand making my dress and I could get back only 50%. So I put my reservations aside and had them complete the dress and send it. I received this dress approx 3 weeks after placing the order. I paid for expedited shipping. When I got this dress, I was so insulted by the poor craftsmanship. The hems were a tiny piece of thread barely holding the dress together. The bust was cut into to different shapes, the lace on the bust was sown half on the material on one side and half off on the other side. I could continue to go on and on about how poor this dress was made. I spent $238 for the dress! They advertise that if you are not satisfied they will give you a full refund (minus the cost of shipping). I contacted the site and it took days for someone to respond. I reached out a 2nd time and it took then a day to get back to me. They gave me a bunch of BS about I'm sure I will look beautiful in the dress but if you really want to return, I have to pay for shipping on my own to ship it back. They deduct the cost of what they paid to ship it from the dress. (THEY ARE IN FREAKING CHINA BTW). Somehow I am only getting back $155 once they take there cost out, they give you 7 days to send it back from the date they approve the return. Per there instructions you have to send a picture of the receipt and a copy of the tracking number once you send it. Then they give you a option 2 (here this) keep the dress and sell it or give to someone else and they will give you a refund of $10. WHAT! The dress is poorly made and when I say poor I could have done a better job and they insult you and tell you give it to someone and take $10 for your trouble. I would not wear this on the most important day of my life let alone donate it to someone else. So, I take the dress to the post office and bam $80 to send the dress back….so now I am out a chuck of money to get $75 back when it is all said and done. Lesson Learned! Luckily, I found a beautiful dress from David's bridal and I will look stunning on my wedding day. I wish I would have trusted my instincts when I placed the order. Brides please save yourself the trouble DO NOT AND I MEAN DO NOT order from this website for your wedding dress. You can find a better affordable option in store at David's bridal or other bridal shops. I hope this review helps someone from wasting their money like I did.

I was so excited to find my wedding dress at this price that I forgot to check where they were located. I read the reviews and there were many very good ones. There were also some not-so-good, but I figured "there's always someone." I sent an email asking if they could make my custom dress and get it to me in time for my wedding on Nov 20. They said "YES." I paid a rush fee on top of the price my niece paid for the dress. I'm 61 and I got married for the first time. IT WAS A BIG DEAL!
They didn't even SHIP my dress until Nov 19 - the day before my wedding; according to the FEDEX timeline. They refunded the RUSH fee, but took no other responsibility. They LIED to me about the ability to get the dress to me on time.
The dress arrived 1 week AFTER my wedding. The entire event was planned around this dress. It was a THEME wedding; a Downton Abbey afternoon tea party by the sea. I managed to get a dress locally that didn't entirely ruin the theme, but it cost me $500 that wasn't in my budget.
When the dress arrived, it was a fuscia-purple... NOT lavender as their photo. Which was stolen from a London designer on Etsy. So they re-create other peoples designs at a greatly reduced cost. I kind of don't mind that, but it's a lack of integrity to rip-off other designers work. I also mind that the dress came in purple, not lavender as in the dress in their picture. Also, the lace, pearl and sequin waist centerpiece was GOLD in the photo; not IVORY.
It was definitely my fault in not checking their ACTUAL location first. The grammar in the communications should have tipped me off. I actually do a lot of business with clothing from China for my business and only occasionally have an issue. This time, it was a BIG DEAL.
As for what was positive... the dress is beautiful, though not a color I can wear. The underdress is very well made, though the sheer overdress has loose threads sticking out, some of the machine stitching ends abruptly too soon, where it should have a few more stiches so the end of the stitching disappears. If you sew yourself or work in the garment industry, you'll know what I mean.
Includes photo of dress advertised on the website and the dress I received.

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