Kimberly s.

I ordered my dress several months before my wedding and contacted the seller prior to purchasing the dress to make sure it did not have a train. Which they verified via e-mail. I received the dress in a timely manner but the dress indeed had a train. Furthermore, the color was wrong, the beads were falling off and the zipper was broken. I immediately messaged the company with my concerns and they replied by saying there is nothing they can do because the dress is a special order! Terrible customer service. Trust me! Do not order from the website! Terrible just terrible! I get not returning special orders but fix your mistakes!