Doordash

They are hit and miss on delivery times, usually late. They will shift the delivery times to the right frequently. Watch out at lunchtime... 25 - 30 minute deliveries often turn into 55 to 60-minute deliveries. After dealing with the delivery debacles there are cold food deliveries which happen about 60% of the time. It seems when I give more tips than the recommended amount the delivery time is at the max or late, most often late. Then dealing with the customer service $#*! clowns is a joke and a complete waste of time and air.

You could give them a $100 tip and the dasher will drive 20 miles in the opposite direction to deliver 3 orders that get dropped off before yours. You will still be waiting over an hour to get your food delivered. When you call customer service to complain, the Asian lady will only refund you $10.

Deleted app. Look at all these reviews. They ripped me off for 100. Talked to 3 different people. They never refunded or called me back. What a piece of s*** company.

*edit* if you get scammed into ordering from a store thats to far away dispute the charges with your bank like i did! WHAT A SCAM! That's dirty. Report Door dash to BBB.

Doordash will say they will deliver your food keep waiting you never get it y and then when you call customer service they want to give you a credit which to apply to next order after all the fees its useless bad service never again you order from this app the driver was dirty car dirty and smell like weed as well as it being completely burnt and cold unable to eat so I called them for a refund they offered me a credit for 4$ out of the 20$ spent.

Don't use this app they out to take your money. And after taking it you might don't get your food insted a useless credit.

I would give no stars if I could. I placed a grocery order and was able to cancel as the order hadn't been shopped yet. However, I was still charged $91.58 and they wouldn't refund me, no one would help me or do anything to resolve this issue. Normally, on other apps, if you cancel an order, it I'll say, you can cancel but you will still be charged (if that's the case), however it didn't say anything so yo my knowledge, there was no issue as nothing had been shopped yet. I just find it extremely unethical and disgusting. Very bad business. Do not support Door Dash!

I received a promo code to use for my first order. Today was the last day. I tried using it, and it was not valid. I contacted customer service, and they said the order had expired. I said the promo said through today. They still would not honor it and offered $10 off my next order if I placed this one. No thanks. Steer clear of these liars.

Ordered a birthday cake from Coldstone. Order was cancelled at the time it was supposed to be delivered. I would never order something like this again. Someone should have notified me prior to delivery time.

I ordered Covid rapid test kits from a drugstore. After "rescheduling" the delivery twice, the package had not come. I called Door Dash. They said this was the driver's first delivery and she had the wrong address. My copy of the order clearly had the right address. Door Dash told me the driver had returned the items to the drugstore. I called the drugstore and found out the driver had attempted to return the test kits for a refund and had not left the package there. Two days and numerous phone calls later, I'm expecting a refund and do have a reference number for it, but I suspect drivers are not adequately vetted nor trained and I will never again request delivery from a merchant who uses Door Dash.

I just had a soup and 2 sandwiches delivered and the dasher was swinging my bag around like an idiot as he walked up. The soup spilled and the sandwiches were completely soaked. I messaged Doordash and they offered me 15.00 dollars credit for a 40 dollar order?!?! Just kept messaging there was nothing she could do. She even requested I produce a photo of the food which was now in the trash before she could do anything. I have the dasher on video swinging my bag around and she wants me to produce a photo of the food!?!?

I stopped the messaging and just called them. I was issued an immediate refund and 10 dollars credit. Yeah, I gave them hell but they were asking for it. Trying to issue a partial refund in this case is bizarre. They expect me to have no food to eat and pay 25 dollars. Crazy!

Think twice before using this service. Twice we have placed sizable orders only to find that they are careless with the care that they give the food to be delivered. Sauces are always in the bottom of the bag or overturned rendering the food much less palatable. When called upon to give account for this kind of service, they seem to not be willing to give a fair refund without hassles. I will not be using them again nor recommending them either.

I tried using this service a couple times, but never again. The first time I ordered, waited almost 3 hours, only to find out order apparently was never received. Second time waited 2 hours, found out my food order was passed off to 3 different drivers…. Never got food!? Too much drama for all the hype.