Thank you so much for the awesome and prompt service! You guys are the best!
My issue was immediately addressed and resolved, I couldn't be happier!
I hadn't received an order confirmation, not to worry. My email was answered in just a couple of hours and was responded to politely and cheerfully!
The support answered every question with passion and knowlege. Fast responds, very kind and friendly
Very helpful service with Holland! :) She helped change my shipping address that I incorrectly inputted.
The assistance I received regarding my order was incredibly terrific. Very helpful & super responsive.
Very helpful and immediate response. This is my favorite online shopping obsessed to say the least never disappointed
Interesting but not for everyone. Merchandise is very taste specific. Sizes appear to run small. Try it!
Wow! These guys are probably the best people to deal with, plus they have awesome attitudes as well! Love it!
Fast delivery, gorgeous high quality clothing and even better support with refunds.
Would place another order anytime!
Everyone is always super helpful& patient whenever I have to contact customer service! Thank you guys so much!
I am so impressed with their customer service - they got back to me right away, solved the problem and were super sweet throughout.
Customer service here is always a pleasure to work with! They're so kind and their items are lovely!
Best customer service experience! All and any questions are answered immediately. Thank you for always being awesome!
I had a couple questions about the delivery process. Angel got back to me right away and addressed my concerns, love it
Wow! What a site! Awesome fashions, helpful, friendly customer service, good value and fast shipping. Highly recommended.
Awesome customer service! Great company to deal with lots of beautiful clothing and accessories! Can't wait fo get my reflective puffer jacket!
Fantastic customer service! Fast, efficient, and very much appreciated. My question was answered completely. <3
Love this website and they were so helpful when i needed to change my address after placing an order! I'll def be purchasing from dolls kill again :)
Answer: Promoting RAPE CULTURE (tee shirt: "Dead Girls Can't Say No") is quite enough for ME to shun these monsters. Oh and ripping off artists. There's that too. How utterly selfish are you? Their stock is available elsewhere online. BOYCOTT!
Answer: Depends on the item, we typically recommend sizing up not down.
Answer: I don't completely know what you are asking, but if you wondering what size to get in an American size you would get a 10. The sizing scale is weird with all the countries, but there you go. If you have more questions or if I didn't completely get it, please write back. Kylie
Answer: I'm from the Uk and I thought mine was taking strangely long so I checked my email and it was in customs. Check out your email to make sure it isn't customs. As soon as you do whatever you need to release the order from customs, it will take 1-2 days to deliver to you:) If you're talking about the tracking order status that comes after placing an order then the tracking order status should appear on the website 3-4 days afterwards. The tracking order link doesn't work for me so just email one of the staff and they will be more than happy to link you to it.
Answer: I don't know if you've ordered from Dolls Kill but they have a huge inventory of unique merchandise and in-stock when everyone else is out and INCREDIBLE FRIENDLY customer service so honestly the reviews are honest on here. I'm sorry you might have had a bad experience but they went above and beyond with an exchange for me. Maybe you should reach out and see if you can resolve your situation with them? I'm in Dallas, TX and was blown away by how great they were to work with! :)
Answer: Hi Alana - orders placed before 2PM typically take 24-48 hrs to process so if you place the order RIGHT NOW with 2-3 day shipping, you'll receive it by Friday. If you need it sooner, we recommend next day shipping. Xoxo
Answer: Hi there! What's your order #?
Answer: Hi Karlee! Depends on what brand! Normally we recommend to size up if you're a half size or order what size you typically are when you're half size isn't available <3
Answer: Hi Veronica! Thanks for your question! Orders are processed M-F excluding Federal Holidays. If you place your order before 1pm PST, it will ship out that same day. The time in transit really depends on the shipping method you chose and on the destination. You can find detailed info about shipping transit times here: https://www.dollskill.com/shipping_service
Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.