Austin was extremely helpful. Nothing but great things to say! Accommodated my needs and went above and beyond!
Great clothes and great value. Very professional communication. Can't fault this company. Ordered from Australia with fast shipping
Awesome experience. Such efficient and quick help. Kind words. Even made me smile. So thankful for the help!
Did not receive my order they check on it immediately and settle the issue, very professional and courteous
Support responds quickly and always takes care of me. Returns are no-hassle and free- I love this feature.
Had an issue with my order and it was resolved speedy and professionally. Pleased. Will shop here again.
Only get store credit returns. Cheap overpriced items. Sizing isn't consistent. Customer service is slow and isn't helpful.
My experience was lovely, customer service updated my shipping info quickly and they were super sweet over email
I ordered a blue lipstick and a sunglass but they are stucked in the customhouse. The customs officer in my country said to me that i can return my orders. I demanded to dollskill for return my orders from customhouse to dollskill. They say you can't return your UNOPENED PRODUCTS and i said they are unused why do i can't send back? Mongolian customer service replied to me "Ye can't return yo orderz" in impolite-stupid way. It was my legal right. I don't know what should i do. My 60$ burned out, due to BARBARIAN-BASTARD-dollskill
Shoutout to Jahna! She's very nice and very helpful! I was able to put a wrong addres and she accomodate me to change my shipping address! Very fast response!
Things made cheaply and then you can't return only store credit. They don't answer their phones. Whatever you do, do not buy from Dolls Kill!
Gave a positive attitude and was nice. Also asked if i had any other questions which helped me remember that i did. Also answered asap
Having problems with my first order though it's not Dolls Kill's fault and they've been very helpful in addressing my needs in the mean time.
I messed up my order and they helped almost immediately even though it was on a Saturday, a non business day. Definitely will order again
I received a wrong size in an online order and the customer service was amazing, quick, and so helpful. Also, the clothing is quality material
I had my old shipping address for my order and laura was able to fix it in an instant! Super easy and amazing customer service!
I bought a really cute black vest, fits great and made well. When the other item I ordered was incorrect they quickly resolved the issue.
Very unsatisfied with the quality of these shoes went to tighten my daughters laces today and the piece broke off w little to no force
Overview
Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.
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- San Francisco, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kendall, I am sorry to hear about your recent experience. I just gave you a call and responded to your email. I look forward to connecting with you to help you find a resolution. Once again, we apologize for your experience.