DK Hardware Reviews Summary
DK Hardware has a rating of 2.5 stars from 141 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DK Hardware most frequently mention and customer service. DK Hardware ranks 13th among Hardware Store sites.
Great service for hinges I couldn't find locally. Delivery options got them here before they were needed.
Ordering was simple and my order arrived way before I had expected it to arrive. Haven't used the product yet but, expectations ate it will be good quality based on my experience with this company so far!
I did receive my order and was satisfied with it. It has been almost a month ago and I don't remember all the details of how I ordered it. They did a good job and didn't have to wait too long in getting it.
The price for these barricades were great, shipping was fair, delivery was reasonable. Will do business again. Thank you.
We received the hinges in a timely manner. Thank you.
I was worried about the arrival date of pakage so I emailed them with my concerns and they Shipped it within my reasonable dates I needed. Thank you again
My first order was misdirected by UPS. DK sent a replacement via 3 day to replace it. Great!
The red shower set was/is GORGEOUS! It was well packaged. The directions were explicit and exact.
In addition, my husband and I were impressed that the package included a wrench! This would be so very helpful to young home owners who might not have a tool inventory.
Had a very hard time finding strike anywhere matches - DK had them. Now I have way too many - we'll never run out. Thanks DK!
Exactly what I needed. I definitely will order again and refer.
I am always happy with my experience purchasing from DK Hardware and I highly recommend their quality products.
Thought my lockset might be taking a little long to arrive so i inquired with DK and they got back immediately and assured me that order was on its way. 2 days later it arrived in excellent condition.
I received good service and a good product but the order process was a bit of a hassle. Even though I was able to order on the website with my credit card, I was asked to fill out a credit card authorization form and provide copies of my credit card and identification. While I understand this is to protect the company from fraudulent purchases, it seems more risky to the purchaser. I was able to alter my payment method and pay via PayPal.
I was very pleased with with the choice of selections and low prices for the merchandise I ordered. Items were as described, and arrived in excellent condition. Thank you.
Stain when open was obviously very old. Heavy layer of undisolvable scum on the bottom of the can. I've been using this stain for over 30 years and never seen the stain in this condition.
Very high quality! USPS was a little slow in getting it to me, Thanks
I tried to place an order online, but the order would not go through. I tried multiple browsers and multiple devices and multiple locations. I called. The rep could not understand English. She seem to have absolutely no idea what was going on. She put me on hold, never came back, and disconnected. I order from Ace hardware for half the price. Run away from these people.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members