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The company has garnered significant negative feedback, with customers frequently expressing dissatisfaction with its customer service and account management practices. Common concerns include unexpected account closures, unresponsive support, and poor communication, particularly during disputes or financial hardships. Customers also report issues with billing accuracy and unauthorized charges, leading to a lack of trust in the company. While some long-term customers have appreciated the initial service, the overall sentiment reflects a decline in loyalty and reliability, prompting many to recommend seeking alternatives for credit services.
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I deposited 100,000 USDT into a fake exchange that mirrored a legitimate one. RetrieveXpro traced the funds and found they had been immediately laundered through a series of mixers. They were transparent that the trail had gone cold and recovery was impossible. They provided a full forensic report for authorities. I appreciate their honesty, even when the news wasn't good.
Secured card GARBAGE! I sent them $500 for a secured card and after a few weeks they told me I woul ;d get a card in a couple of days, then they contacted me to sign some more papers and after I did they said I had to provide Notarized documents and would about 6 weeks before I could use the card and until then the account is frozen and I can't use my money or the card. I said just close the account and refund my money...14 Feb 2025 I was told it would take 16 business days since the card was never activated. I called on the 17th business day 28th calendar day and was told that they are gonna keep my money for an additional MONTH. This business is a scam to use your money without paying you interest! Save yourself the grief DON'T USE THIS BUSINESS!
Will not settle. Never late on payment. Guess your on Bankruptcy list. Geez you even make this difficult? Heyhello. Hey hello. Hey pay attention! Hey hello
O star for this company i make90k plus 750 score was not approved but i applied for American express was approved 20k thats respect applied for chase sapphire was approved large amount. Applied for Barclays was approved large amount all in 1 hr. Different so this shows u there is no loyalty trust in this company thank you for not approving me that's one plus for me.run away from discovery no hard feeling
Discover Personal Loans has truly lost its way. I've been a loyal Discover customer for over 10 years, never missing a payment on my credit cards, mortgages, and HELOC loans. But over the last 3 years, something has changed, and not for the better.
Recently, I applied for a consolidation personal loan to simplify my finances during a temporary setback caused by external factors. With a credit score of 760 and a DTI around 31%, I expected Discover to understand my impeccable history and be willing to work with me. Instead, I had to deal with an underwriter who could barely understand English, which is a huge issue when making a major financial decision. This isn't a criticism of where they're from—it's just a fact that clear communication is crucial in underwriting a loan.
Despite being a long-time, responsible customer, Discover treated me like a risk they couldn't take. Meanwhile, I was offered the exact same loan from LightStream at a rate that was 4% better! That's a massive difference that speaks volumes about Discover's attitude toward customer loyalty.
If you're considering a personal loan, do yourself a favor: stay far away from Discover and check out other lenders like LightStream. They'll treat you with respect and give you a better deal. If this review helps even one person avoid the disaster of dealing with Discover, it'll have been worth every second of my time.
This is worst bank I deal with but I can see here everyone see them and rate them as the worst.
They advertise to open a credit for me and I except. And within 2 months they close my account for no reason.
I always paid my balance In full before close.
When they opening account for me my score went down 20" when they close down 5.
Took out a balance transfer for 0% for a year. Paid it off by the Due date but unfortunately had taken out another one at 2.99% for another year. Well the payments go to your minimum payment, which was the first balance transfer and anything you pay over goes to the highest % rate. So I paid them over $3000 to pay off my transfer due in June 2024 but instead they paid off my new bal trans with the 2.9% interest and jacked my old bal transfer to 17.24%. Oh, buy they're sorry it was in their 4 page disclosure. Closed my account and will NEVER do business with discover again.
Discover card is a horrible company with dreadful customer service. They allowed a store to take $7000 for me. I got my car done at Ceramic Pro and the job was not completed. When I challenge the charge discovered nothing. They are not accompany that tries to help their customers. They're making money and that's it.
Discover canceled my card with a $4,000 limit and never a late payment. No call from them. When I called them, I asked why. They said because I didn't update my financials with them. They didn't ask. I've never seen that with any cards before. Bad company. Don't apply with them. And if you have a card with them, beware because closing an account hurts your credit. Really a careless organization. When I called they said it's irreversible. Really poor way of doing business.
I am on the Do Not Call list and I am also registered with the credit bureaus and the Direct Marketing outfit to limit junk mail. I do not want any credit card applications mailed to me unsolicited, yet Discover sends me about 5 pre-approved offers a month. To get off this mailing list I never signed up for, I am supposed to give my social security number to some blind 800# they include in their junk mail to get off the list. Why do I have to jump through endless hoops to get off a mailing list that sends me half a pound of useless paper every month? Pre-approved offers are invitations for mail theft and identity theft and I do not want any of this junk sent to me. I will never apply for this cruddy card. Stop harassing me with junk mail!
Go with Chase or Citi. Discover is terrible and they will rule in favor of scammers over you. They are the worst credit card company I have ever used.
I decided to close my account, I was contacted out of the blue by a representative from discover asking for me to fill out all of this document and subit images of my Social security card etc etc. I don't appreciate being treated like a criminal for no apparent reason, why am I being ask to submit all of these documents to verify who I am? I moved to a new apartment and my phone number changed what is suspicious about that? I am an American citizen i was born and raised in the United States of America so why am
I being treated like a non citizen. Just for the record I did not want to close my account but I feel like I was forced because I don't understand what prompted all of this, and when I asked is there a reason they're doing this i was told there was no reason, they just need to do it, and also i was told if I don't have the documents by a certain time my account would closed. I never called discover with any concerns about my account so this is really frustrating to me. Yes I did move to a new apartments but I put in a change of address, that is nothing suspicious. Close my account immediately and send me the bill I will continue to make my payments every month. This is very disappointing and bizarre to me.
Never believe good reviews; they are shills. Only bad reviews matter. Just when I thought AT&T had the worst customer service of all financial institutions, I had a recent encounter with Discover. I've had their credit card for over sixty years, and have never been late. But I also never had a reason to call. This time, though, I was confused about their online statements. They are unreadable. It's hard to tell what is a charge, what is a credit, and what is a running total. I called and spoke to someone in a country I would never visit. She was so stupid she transferred me to a "supervisor", in another exotic country. She was supposed to be a specialist in online banking. I was complaining about the layout of their statements, which is indecipherable. I was almost breathless when I learned that she did not see the same thing I was looking at online. She said she only sees an abbreviated version of my transactions, and that she was "allowed" to see what I see. How then could I complain about the layout of the statement? I asked for the telephone number of the president of Discover. She didn't have it. Nor did she have the phone number of the vice president in charge of Customer Disservice. In fact, she didn't have any phone numbers. I asked to speak to her supervisor. Which one?, she asked. She said she had many supervisors. I said pick one and wake him/her up, you stupid moron (no, I didn't really say that, although it was appropriate). After 30 minutes on hold, I hung up. I'm going to ditch this card and replace it with one from Ally.
Called in to ask about my card, got no help and when I tried to find solutions person on phone tried to make my problem seem like its little. There's no way I've created an account and can't access my funds. Everyone has a virtual card, maybe you should do the same. Hire better people for customer service. As soon as my card comes in canceling this account.
Reported a stolen card with 2000 in unauthorized charges, they applied a credit then took it back when I refused to contact police myself. This was after 4 call center agents mocked me and hung up without making any notes in the account. Only when I asked for a supervisor did they take any actions.
Don't trust them.
There was a charge made on my discover card that I did not make, so i called and disputed the charge and my card was reported lost/stolen. I got a new card and they gave me a temporary credit of the disputed charge. I thought it was taken care of until I was recharged for the same amount. It was stated as a "temporary credit reversal." I called discover several times and every person I spoke with would apologize and say that I would be issued a refund within a certain amount of business days. Days would pass and I still never got a refund. I still don't understand why my refund hasn't been issued and apparently neither does anyone from discover since they keep telling me I will get the refund and aren't sure why I haven't yet. I do not feel protected at all with discover since someone can steal my card info and I still am expected to pay for the stolen amount.
This is the most rapacious credit card company in the core industry group. I have been a customer in good standing for years and yet my interest rate continues to go up – at 28% currently. I called to complain and was referred to a representative who deals with "hardship" issues. Hardship issues!? And was given the option to suspend the account (read close the account) and make payment at 16% for a 1 year period. At the end of which I would have to re-apply. Re-apply? Worst than loan sharks and Tony from around the corner.
Because of their fault, I missed several payments resulting the reduce of my credit score. I then cotacted the company, and they enrolled me into a program which will suspend my account without letting me know. So, my account was suspended now. They also leaked my privacy information.
This is terrible company, don't use their service.
I was with Discover card since 2016. Never late payment, not even a high balance or any negativity. Two days ago, I received an email that sounded threatening. They wanted me to let them contact IRS to verify my income, or send them notarized form plus three months of bank statements plus social security card plus driving license or passport. If I didn't do it, they threatened to close my account and report me to all bureaus. This looked to me like scam because I never heard this from a credit card. I called them and it was legit. Anyway, I closed my account instead of wasting my time to prove my self to them when they have all this information since 2016. I didn't want them to ruin my 8 score. Discover is not trustworthy they are not accepted in all countries and they are lying in all their advertisements and offers. Before I close my account, I called them on an offer I received from them, and the terms were terrible, not like in the offer. Be careful when applying for this card because you will be deceived.
The place is running a debt services scam with Summit as well as many other attorneys. They get you into debt if you can't pay it back the offer credit counseling and debt services like Summit. I signed up paid 500 a month for a year. Then found the account was empty that needed my ok for pay outs. Yet they had only paid Discover 168 dollars. I sent notice and canceled the representation. 2 year after attorneys from Summit there showed up at a judgment on my behalf. Then signed the judgment. I tried calling several times directly to Discover but they wouldn't talk to me. All documented. Now 3 years later the week of Christmas they siezed my accounts and over drafted my savings my 30k when I only had 800 in for a 14k debt that I have show constant attempts at paying. I only have social security they took that and plan on taking my deposit coming. It's a scam! Look into this.ive seen people paying 10s of years.on small loads. They charges thousands in attorneys fees on even small loans that could have would have been paid of. All I wanted was to pay this back with my 2000 a month disability check that I use to support a entire 3 person family one.
I hope you all enjoy your Christmas pulling crap like this
Answer: Report them to the Better Business Bureau and In no time you'll get your money. Sorry this happening you
Answer: Please call 1-800-347-2685, might be on hold for about 20 minutes
Answer: A legit company that operates a bank and a credit card.