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DiscoverReviews 152

1.3

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Discover Reviews Summary

The company has garnered significant negative feedback, with customers frequently expressing dissatisfaction with its customer service and account management practices. Common concerns include unexpected account closures, unresponsive support, and poor communication, particularly during disputes or financial hardships. Customers also report issues with billing accuracy and unauthorized charges, leading to a lack of trust in the company. While some long-term customers have appreciated the initial service, the overall sentiment reflects a decline in loyalty and reliability, prompting many to recommend seeking alternatives for credit services.

This summary is generated by AI, based on text from customer reviews

service
81
value
72
quality
68

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Virginia
6 reviews
13 helpful votes
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I don't know where else to put this so here goes. People! Did you know that Discover credit card company will issue a one time use credit card number that doesn't cost a cent extra? Sure it takes a minute (or less) but the headaches it saves are unbelievable. No more bogus charges showing up on your bill. No more having to get a new card issued. Your "shorthairs" will once again be free! HA, take that you rip off web sites.

Date of experience: December 9, 2013
California
3 reviews
11 helpful votes
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No one takes Discover credit cards, but they give you good deals! - Everyone laughs at me when I pull out my discover card: "Who takes that crap?!" Well, the answer is almost no one takes it! But still, I love it when they do. Because no one takes Discover, and Discover knows that, they offer some pretty sweet deals to card holders. I got some 5% cash back plus rewards points deal and a lower APR than on my Visa, Mastercard, etc. I know it's a pain because only 1 in 4 places I go take it, but I still feel like I'm getting a deal with the points and the cash back. I always use it to get gas and to buy things online. Also the customer service is pretty good. Definitely better than my crappy Chase Visa.

Date of experience: November 27, 2008