I needed assistance with my laptop and Greg did an amazing job. What would have taken me days, he figured out in 10 minutes and then refused to let me pay anything. No wonder this is the best computer store in Austin,
I recently acquired 2 computer monitors from Discount Electronics, and it's quickly become the highlight of my setup. These monitors make an impressive display, with stunning clarity. Greg helped explain how to set up the dual monitors. I now have 48 inches of visual pleasure and paid less than $200 with tax. YOU GUYS ROCK!
I needed to replace the battery in one of our laptops, and wanted to use a store credit to offset the cost. They didn't have the battery in stock when I was there on other business, but Matt tracked down what I needed and notified me by email. When I went in Brendon assisted me, and swapped the battery out on my behalf. Everything about this and other transactions with Discount make me a very satisfied customer.
Walked into the store up North by Parmer to check out their stock for a few parts I needed for the homelab, and I ended up finding everything I needed to. Brendon was very helpful and knowledgeable (unlike the vast majority of staff at most computer/electronic stores - and so I was able to get exactly what I needed. Will definitely come back for more!
Went to Discount Electronics for the first time to buy a second monitor for my home office. Found exactly what I was looking for and Brendon was super helpful at checkout! Def recommend if you are looking for lightly used electronics for your home office!
Ok, this place is amazing. I thought I needed a $1,000 laptop. I left for less than $500. I got home and realized I needed a little more memory. Greg installed it for me in 10 minutes and charged me $75 for the memory and no labor. I will be back.
Greg at the Discount Electronics location on Parmer Lane was fantastic! He was very knowlegable and sincere. He made it easy for us to pickwhat we needed in our price range. We will definitely continue to shop at DE.
I went into the store because I couldn't log in to my computer. Greg patiently helped me log in and change my password so I could continue to use my computer. Then he charged me $0.00. Good karma coming your way Greg.
Everyone here seems to know exactly what they are doing. I have had to call for help with my computer several times over the last few years and I always get someone who know what they are doing. Yet, when I call the hardware store or anywhere else nobody knows what they are talking to. Or even worse, I wait forever to talk talk to someone who barely speaks English that doesn't live here and has no idea what I am talking about. Discount is my favorite computer store. I first went here almost 20 years ago.
I needed an old laptop, so I visited Discount Electronics. They offered many different laptops at different price points and even different operating systems.
I worked with Matt B., who could direct me to a laptop that came out just under the price I wanted to spend; when I got home, I had trouble with the wifi. The next day, I returned the laptop, and Matt could get the computer swapped without any issues. Now, I have a perfect working device and paid under what I had budgeted.
It was a great experience; I would not hesitate to recommend or revisit Discount Electronics.
Staff here was incredibly helpful and knowledgeable! I was greeted immediately upon walking in the door and they were able to assist me in not only getting my PC running, but running better than ever! Price was also way less than I was expecting! Thank y'all so much and I will definitely be back.
We had to set up a new call center in a hurry. Greg sold me 10 computers with monitors, kb and mice all for $1,487.00. Honestly, I expected to pay twice that. Thanks DE
Highly recommend for anyone seeking quality performance and value in a desktop computer. The PC Greg sold me for $150 is everything I needed. It even came with a one-year warranty.
Been a customer for over 15 years. Eric at the new Parmer Ln./Silver Creek location knows how to professionally treat a customer. His product knowledge, listening skills, friendliness, and attitude are exceptional. Purchased a laptop 2 days ago that suited my needs with his helpful suggestions. All locations would rate better with consumers if more employees had his standard for customer service and communication. Heck, anyone in corporate or entrepreneurship could learn from him.
I'm a long time customer of Discount Electronics and recently visited the new Parmer Lane location. It was very clean and kinda felt like an Apple store. Tim showed me the best options for running Facebook and email and found me an all-in-one computer that works great! I don't need much, so I didn't want to pay for more than what I needed. Excellent customer service as always!
Killer site to find refurbished Dell computers. I know dell has their own outlet center but I find those deals not to be such great bargains and they price it only a little below what a new system sells for... presumably so they can sell their new systems. Discount electronics can sell you a used or refurbished laptop or desktop for a really good bargain and no point in even buying an extended warranty at these prices as if it breaks you just get a new one. Stay just 1-2 years behind in technology and save a bundle.
I ordered a 27 inch HP computer monitor. It didn't have the pin plug so i had to order an adapter cable.
When i turned it on in less than 10 minutes the screen went blank. I tried over and over again to no avail. Dont buy from them, refurbished is not reliable...
I recently had the pleasure of dealing with Greg from customer service, and I must say, he exceeded all expectations. Greg's professionalism, attentiveness, and willingness to go above and beyond to resolve my issue were truly commendable. Discount Electronics is my computer store from now on.
Greg at Discount Electronics helped me pick out 3 laptops and monitors for my office. He took the time to be sure they were exactly what I needed. I had a problem connecting one to the internet. He called me right back and walked me through it.!
Thank you Matt, for Memory Stick replacement.
I had just bought a laptop from you guys!
Anytime you get a pop up message your heart drops, wondering how bad is this going to be.
I support Small neighborhood Business!
Thank you
Ms. Stewart
Answer: Real bad CS and will intentionally misguide you. And you can't get a refund beyond store credit.
Answer: Do not order from them. They are a real gamble on quality and you won't be able to get your money back. If you plan to order from somewhere secondhand I would recommend you at least read through the warranty and return policy to make sure its legit
Discount Electronics has a rating of 3.8 stars from 92 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Discount Electronics most frequently mention and customer service. Discount Electronics ranks 10th among Computer sites.