Discount Electronics
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Discount Electronics

How would you rate Discount Electronics?
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New York
1 review
0 helpful votes
Follow Journee Butler g.
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I needed assistance with my laptop and Greg did an amazing job. What would have taken me days, he figured out in 10 minutes and then refused to let me pay anything. No wonder this is the best computer store in Austin,

Date of experience: April 23, 2024
IR
1 review
0 helpful votes
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I recently acquired 2 computer monitors from Discount Electronics, and it's quickly become the highlight of my setup. These monitors make an impressive display, with stunning clarity. Greg helped explain how to set up the dual monitors. I now have 48 inches of visual pleasure and paid less than $200 with tax. YOU GUYS ROCK!

Date of experience: April 15, 2024
Texas
1 review
0 helpful votes
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I needed to replace the battery in one of our laptops, and wanted to use a store credit to offset the cost. They didn't have the battery in stock when I was there on other business, but Matt tracked down what I needed and notified me by email. When I went in Brendon assisted me, and swapped the battery out on my behalf. Everything about this and other transactions with Discount make me a very satisfied customer.

Date of experience: May 21, 2024
Texas
1 review
0 helpful votes
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Walked into the store up North by Parmer to check out their stock for a few parts I needed for the homelab, and I ended up finding everything I needed to. Brendon was very helpful and knowledgeable (unlike the vast majority of staff at most computer/electronic stores - and so I was able to get exactly what I needed. Will definitely come back for more!

Date of experience: May 22, 2024
Texas
1 review
0 helpful votes
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Great experience!
May 22, 2024

Went to Discount Electronics for the first time to buy a second monitor for my home office. Found exactly what I was looking for and Brendon was super helpful at checkout! Def recommend if you are looking for lightly used electronics for your home office!

Date of experience: May 21, 2024
Washington
1 review
0 helpful votes
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Ok, this place is amazing. I thought I needed a $1,000 laptop. I left for less than $500. I got home and realized I needed a little more memory. Greg installed it for me in 10 minutes and charged me $75 for the memory and no labor. I will be back.

Date of experience: April 13, 2024
New Jersey
1 review
0 helpful votes
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Greg at the Discount Electronics location on Parmer Lane was fantastic! He was very knowlegable and sincere. He made it easy for us to pickwhat we needed in our price range. We will definitely continue to shop at DE.

Date of experience: April 18, 2024
California
1 review
0 helpful votes
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I went into the store because I couldn't log in to my computer. Greg patiently helped me log in and change my password so I could continue to use my computer. Then he charged me $0.00. Good karma coming your way Greg.

Date of experience: April 18, 2024
Rhode Island
1 review
0 helpful votes
Follow ross g.
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Everyone here seems to know exactly what they are doing. I have had to call for help with my computer several times over the last few years and I always get someone who know what they are doing. Yet, when I call the hardware store or anywhere else nobody knows what they are talking to. Or even worse, I wait forever to talk talk to someone who barely speaks English that doesn't live here and has no idea what I am talking about. Discount is my favorite computer store. I first went here almost 20 years ago.

Date of experience: March 18, 2024
Texas
1 review
0 helpful votes
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Easy to buy and work with
April 1, 2024

I needed an old laptop, so I visited Discount Electronics. They offered many different laptops at different price points and even different operating systems.

I worked with Matt B., who could direct me to a laptop that came out just under the price I wanted to spend; when I got home, I had trouble with the wifi. The next day, I returned the laptop, and Matt could get the computer swapped without any issues. Now, I have a perfect working device and paid under what I had budgeted.

It was a great experience; I would not hesitate to recommend or revisit Discount Electronics.

Date of experience: March 30, 2024
Texas
1 review
0 helpful votes
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Love this place!
September 25, 2021

Staff here was incredibly helpful and knowledgeable! I was greeted immediately upon walking in the door and they were able to assist me in not only getting my PC running, but running better than ever! Price was also way less than I was expecting! Thank y'all so much and I will definitely be back.

Date of experience: September 24, 2021
Belgium
1 review
0 helpful votes
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We had to set up a new call center in a hurry. Greg sold me 10 computers with monitors, kb and mice all for $1,487.00. Honestly, I expected to pay twice that. Thanks DE

Date of experience: April 16, 2024
Washington
1 review
0 helpful votes
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Highly recommend for anyone seeking quality performance and value in a desktop computer. The PC Greg sold me for $150 is everything I needed. It even came with a one-year warranty.

Date of experience: April 17, 2024
Texas
1 review
1 helpful vote
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Been a customer for over 15 years. Eric at the new Parmer Ln./Silver Creek location knows how to professionally treat a customer. His product knowledge, listening skills, friendliness, and attitude are exceptional. Purchased a laptop 2 days ago that suited my needs with his helpful suggestions. All locations would rate better with consumers if more employees had his standard for customer service and communication. Heck, anyone in corporate or entrepreneurship could learn from him.

Date of experience: September 5, 2022
Texas
1 review
0 helpful votes
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New Store is Nice!
March 2, 2024

I'm a long time customer of Discount Electronics and recently visited the new Parmer Lane location. It was very clean and kinda felt like an Apple store. Tim showed me the best options for running Facebook and email and found me an all-in-one computer that works great! I don't need much, so I didn't want to pay for more than what I needed. Excellent customer service as always!

Date of experience: February 29, 2024
1 review
5 helpful votes
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Killer site to find refurbished Dell computers. I know dell has their own outlet center but I find those deals not to be such great bargains and they price it only a little below what a new system sells for... presumably so they can sell their new systems. Discount electronics can sell you a used or refurbished laptop or desktop for a really good bargain and no point in even buying an extended warranty at these prices as if it breaks you just get a new one. Stay just 1-2 years behind in technology and save a bundle.

Date of experience: December 1, 2010
Washington
1 review
6 helpful votes
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I ordered a 27 inch HP computer monitor. It didn't have the pin plug so i had to order an adapter cable.
When i turned it on in less than 10 minutes the screen went blank. I tried over and over again to no avail. Dont buy from them, refurbished is not reliable...

Date of experience: April 22, 2020
Washington
1 review
0 helpful votes
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I recently had the pleasure of dealing with Greg from customer service, and I must say, he exceeded all expectations. Greg's professionalism, attentiveness, and willingness to go above and beyond to resolve my issue were truly commendable. Discount Electronics is my computer store from now on.

Date of experience: March 29, 2024
California
1 review
0 helpful votes
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Greg at Discount Electronics helped me pick out 3 laptops and monitors for my office. He took the time to be sure they were exactly what I needed. I had a problem connecting one to the internet. He called me right back and walked me through it.!

Date of experience: March 28, 2024
Texas
1 review
0 helpful votes
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Great Service
March 7, 2024

Thank you Matt, for Memory Stick replacement.
I had just bought a laptop from you guys!
Anytime you get a pop up message your heart drops, wondering how bad is this going to be.
I support Small neighborhood Business!
Thank you
Ms. Stewart

Date of experience: March 4, 2024

Overview

Discount Electronics has a rating of 3.8 stars from 92 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Discount Electronics most frequently mention and customer service. Discount Electronics ranks 10th among Computer sites.

service
65
value
61
shipping
55
returns
53
quality
52