• Discount Auto Parts

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Overview

Discount Auto Parts has a rating of 2.13 stars from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. Discount Auto Parts ranks 620th among Auto Parts sites.

  • Service
    2
  • Value
    1
  • Shipping
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
See all photos
How would you rate Discount Auto Parts?
Top Positive Review

“Store 9151. Mike and Karen helped switched out my bladesand were very professional and courteous”

David S.
10/6/21

Mike and Karen were very professional and courteous they took the time to find the best part for my vehicle and explained how to change part and watch for further wear and tear. Thumbs up and would highly recommend

Top Critical Review

“Don't shop here”

Jared R.
6/16/20

I ordered a simple lower valance for the front of my car. I paid $45 for oversized shipping and they decided to fold it into three pieces resulting in two breaks along the part. Returns are not possible on this website. Was left on hold for upwards of an hour, never actually speaking to a living person. Their returns page on their website doesn't actually allow you to submit any forms to top it off.

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user jaredr72
1 review
2 helpful votes
June 16th, 2020

I ordered a simple lower valance for the front of my car. I paid $45 for oversized shipping and they decided to fold it into three pieces resulting in two breaks along the part. Returns are not possible on this website. Was left on hold for upwards of an hour, never actually speaking to a living person. Their returns page on their website doesn't actually allow you to submit any forms to top it off.

Thumbnail of user robertbobbybrown1953
1 review
0 helpful votes
June 24th, 2023

My 1986 Calais is 1 OUT OF ONLY 3 MODELS to be the ( 1ST) to be a OBD1 fuel injection operating vehicle AGAIN these DUM (ASP) do NOT list it TRY‼ Lousy on line company

Products used:
Can NOT buy

Service
Thumbnail of user davids6678
1 review
0 helpful votes
October 6th, 2021

Mike and Karen were very professional and courteous they took the time to find the best part for my vehicle and explained how to change part and watch for further wear and tear. Thumbs up and would highly recommend

Thumbnail of user benl788
2 reviews
1 helpful vote
August 14th, 2023

This company does not deliver parts on time or not at all. They have no phone number posted to talk to anyone either! Don't use this company!

Tip for consumers:
No

Products used:
Ac compressor

Service
Value
Shipping
Quality
Thumbnail of user tedh12
1 review
0 helpful votes
September 5th, 2014

I ordered a fuel pump that was supposed to be delivered the next day. Four days later, I'm still waiting on it. They used an outside vender named Carter Fuel Pumps who are responsible for the shipping error, but it took all of 4 days just to get me a tracking number from DiscountAutoParts.com. If I'd had that yesterday, I could have picked up the package myself. I will not use this company again.

Thumbnail of user richardr559
1 review
0 helpful votes
April 21st, 2019

I'm stationed in England (USAF). Like most people, I rely heavily on my car for work. I ordered a part to be shipped Express USPS ($39.+). I was charged for the part and Express USPS, but I received the part 10 days later because it was shipped Priority USPS $9. And change). I immediately wrote (twice) to Joe Belmonte to request a refund of the shipping difference. Not a word did I hear from anyone. They have now blocked my account so I can't call up past orders or invoices. Steer clear of this company if at all possible. You won't get the service you pay for.

Thumbnail of user christophers63
1 review
2 helpful votes
January 20th, 2016

I called discount auto parts twice to check on whether their cv axle would fit my car. On the 21st of December Bud assured me that it would, so I ordered the pair for $305. I received them on the 24th. After getting them out of the box, I realized they were absolutely not the right fit. I called that day and spoke to Bud. I texted him a photo of the old next to the new and he agreed that the ones they sent would not fit. He told me to call OP (the CV axle manufacturer). I did. OP said discount auto parts had sent the wrong part. I called, spoke to Joe, and shipped the CV axles back (including the original shipping label) on the 28th at a cost of $80. I followed the tracking number and they received the part on the 4th of January. Since I had called to give them a heads-up, I waited a week to contact them. When I called on the 11th, they said they would take care of it. I assumed this included the shipping since I didn't sign anything saying otherwise, I was without a car for two weeks while I raised the money for a replacement, and the whole thing was their fault because they assured me the CV axles would fit. A week later and still no refund. I called on the 20th. They said AGAIN that they would take care of it right away, but this time they said no shipping reimbursement AND a 20% restocking fee. If they had simply said they didn't know whether it was the right part or not, I would not have ordered from them. I am a disabled veteran on a very tight budget.

Thumbnail of user johnm131
4 reviews
4 helpful votes
June 27th, 2012

Ordered brakes and front struts at a fair price. Shipping was fast and everything worked.

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About the business

Every Day low prices on all auto parts in our catalog. DiscountAutoParts.com is an easy-to-use online catalog for all domestic and import cars and light trucks. DiscountAutoParts.com ships internationally and to all APO FPO DPO addresses. Best auto pa...

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2.1
8 reviews
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