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Italy
1 review
12 helpful votes
Follow David C.
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Scammer Site
April 6, 2023

What was once a place made up of music enthusiasts is now at the mercy of shady people and scammers who act freely, also thanks to the site's policy and its administrators who increasingly tolerate certain attitudes. Personally, after receiving another scam and losing money (and reporting the incident without any meaningful response), I've chosen to severely limit my presence on the site, preferring other ones that offer much more guarantees and protections.

Date of experience: April 6, 2023
Japan
1 review
7 helpful votes
Follow Garret G.
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I signed up to this website in order to catalogue my music collection. None of the features make any sense. Almost impossible to navigate and do anything for a newby. Very confusing. Not user friendly.

Date of experience: November 14, 2022
Texas
1 review
5 helpful votes
Follow Melanie C.
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I've been a seller on Discogs for over 6 years. Recently, they implemented a 2-factor login process. Since doing so, I have been unable to access my account. I have reached out to them numerous times and still (almost a month later) cannot access my account. It is extremely frustrating that I have spent countless hours logging my inventory and building a customer base only to be locked out of my account and no one will respond to my email. If you are considering selling on this site, do yourself a favor and find a different medium.

Date of experience: October 14, 2023
Pennsylvania
1 review
4 helpful votes
Follow Christina W.
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Let me say, from the outset, that I've never sold on Discogs. Thus, I have no familiarity with that aspect of it. What I can say is that I've had a satisfactory, nay wonderful experience in filling in gaps in both my collection of LP's, 78's, and Edison Diamond Discs. Some of the LP's are those that were on a "want list" as far back as middle school, and I've been able to purchase them at reasonable prices, in some case unopened. Grading seems to bring out the whiners as to those who want everything absolutely perfect. Maybe these children should collect 78's or Diamond Discs. There's no such thing as Mint, and you have to live with that. I've found grading to be accurate. As to communication with sellers, those who were somewhat dilatory simply received a polite message inquiring as to the status of the order and Presto! They mailed the package.I've found Discogs to be a helpful means of acquiring music, same as eBay.

Date of experience: March 9, 2023
Australia
1 review
5 helpful votes
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Outrageously Bad
October 1, 2023

They offer absolutely no buyer protection. I paid a considerable amount of money for a rare record and when I didn't receive it the seller said their account had been hacked and that they had not received my money. There was nothing they could do. I thought I would try again and I bought off another scammer. I don't understand why Discogs don't remove these sellers or offer protection for their buyers. No wonder there are so many scammers, it's a paradise for them.

Date of experience: October 1, 2023
GB
1 review
6 helpful votes
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Scam
December 11, 2022

Full of scam sellers that Discogs doesn't do anything about. If a price seems too good to be true then it probably is. If anyone asks you to pay outside of PayPal its a scam. Use with caution, Discogs won't help if there's a problem.

Date of experience: December 11, 2022
GB
1 review
2 helpful votes
Follow Blake H.
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If you want to buy vinyl records go anywhere else basically, favours sellers if you miss an email for three days you are potentially subject to abuse and negative public reviews, been like this for years not a great way to grow a website and community oh well

Date of experience: April 13, 2024
GB
1 review
8 helpful votes
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If you want…
March 6, 2023

A realistic reflection of what you have in your collection, then don't use this site, it's $#*!! Many self appointment experts constantly sabotaging submissions or having them merged, thinking they know better. And yet most of them don't have a copy in hand of the said record themselves. Too many inflated egos and too much jealousy over records that people don't own personally in particular a user going by the name Opdiner, avoid at all costs the guy is a complete cockwomble who should have been kicked off the database a long time ago.

But that aside I have been happy with things that I've purchased from there.

Date of experience: March 6, 2023
Spain
1 review
3 helpful votes
Follow Justin S.
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I sold a vinyl record on Discogs and used Paypal as the means of being paid. The record cost 29 euros. Shipping was 17 euros. Tax was 4.75, so the purchase total was 50.75 euros and the purchaser sent this in good faith. From this I had 2.83 deducted as Discogs' 9% fee. However, I only received 38.16 euros. Paypal indicates that a staggering 9.76 euros has been deducted in addition in the concept of a "Partner fee". This is more than 21%; with the previous fee it is 25%. This is totally abusive. In the first place, it is arbitrary and unannounced. How do I know what price to charge if Discogs are going to charge me 21% more without warning? I am no longer going to deal with them.
They use dishonest business practices and the internet is full of angry sellers saying the same thing.

Date of experience: January 12, 2024
Australia
1 review
12 helpful votes
Follow Michael O.
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Made my first purchase on Discogs. The seller diligently processed the payment and took my money. When my order had not arrived after more than a reasonable amount of time I tried to contact the seller multiple times without a response. Then i did the "seller not responding" as per Discogs system, still no contact from seller so now I'm out of pocket, no vinyl record sent or received and the seller just gets away with it. First and last time I use this site, it is dodgy and it is set up to make it easy for shonky, shady characters to RIP YOU OFF. Stay away from Discogs do not purchase anything on this site. You have been warned people.

Date of experience: March 3, 2023
New Jersey
2 reviews
1 helpful vote
Follow Heather S.
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So many venders to choose from! Quality of items for sale are clearly listed (as many are used items), and I have always received my purchases in a timely manner. Great prices, competent website, cordial vendors. I haven't had any bad experiences and have been ordering for a couple years now from this site.

Date of experience: July 21, 2023
Sweden
1 review
2 helpful votes
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Not good enough for me
January 5, 2024

They are impossible to contact. They renounce all responsibility! There are far to many dishonest sellers on their site! The raiting systym is not good enough. When you give a bad review to a seller he immediately give you a the same that make many pull a way from giving bad review...

Date of experience: January 5, 2024
New York
1 review
21 helpful votes
Follow gary F.
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Discogs is a waste of time. The sellers do not know how to judge quality and most are fake. If you want to create listings for Ebay, they are great for copying. Besides that I find them completely useless. Don't bother, unless you want to get stuck in their disorganized mess. Buy scratched, skipping, ruined records sold as Mint.

Date of experience: August 19, 2017
GB
1 review
9 helpful votes
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Great access to plethora of music with knowledge, reviews etc from contributors

However, as a site it's badly disposed towards smaller buyers and sellers - admin staff strike people's accounts without plausible explanation, suspending them from activity often mid purchase. As a 100% buyer, with well over 600 purchases my account had been suspended for no reason given.

Forum is awful too - opinions are shut down and often ops are victimised. Deplorable service in some ways. Leaves a bad taste in mouth. Seller/ buyer feedback system is also open to abuse

If stick to just buying and selling - it's very good. But other activities such as submissions are also a minefield and not worth the hassle

Sellers generally good but never go for a few points below 100% and stick to sellers with under / around a 1000 odd sales under their belt.

Date of experience: December 8, 2020
Washington
2 reviews
24 helpful votes
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I just wished I had stopped by here before involving myself with Discogs as a customer. Would've been spared all the displeasure and trouble come my way. For reasons that baffle, the site favors sellers over buyers, even to the point of allowing the former to verbally abuse and threaten (as I was) the latter with seeming impunity. My complaint about being so poorly treated by a vendor was met with little empathy but much beating-around-the-bush concerning site "policies" that serve little purpose other than as evasive measures. Meanwhile, sellers take your money, take their sweet time about putting purchases in the post, all the while free to mis-represent the condition and the quality of what's on offer. Again, your complaints about these egregious practices will be slow-walked through the site's "policy" mill. Shame on everyone at Discogs for conducting business in such a careless, shabby way!

Date of experience: April 30, 2021
Netherlands
1 review
14 helpful votes
Follow Giada B.
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Discogs is a den of deceitful sellers, whose scams are backed by the company's unfair policies, at the expense of buyers. They even remove feedback as they please, with no respect for users, and are disgustingly incompetent in handling disputes between the parties. If you can, shop elsewhere. They should definitely be avoided like the plague!

Date of experience: July 1, 2021
Portugal
2 reviews
18 helpful votes
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Don't be $#*!s.
November 10, 2020

Once the greatest music sales site, now a pile of garbage. For small sellers / hobby sellers trying to raise a few $$ ££ to either buy new tunes or just to pay the bills has turned into a nightmare due to the new shipping policy. As an older seller, I am completely clueless on how to update my shipping costs due to the fact that some vinyl / sleeves / packaging envelopes / dividers have slightly different weights. Cannot be bothered to spend countless hours trying to work out shipping costs for all the different continents / countries. Goodbye Discogs.

Date of experience: November 10, 2020
GB
1 review
13 helpful votes
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Be warned.
April 2, 2017

Use ebay. It's safer. Negative feedback is routinely removed. So it is difficult to find a genuine seller. I got ripped off. Had negative review of seller taken down within 24 hours. Really shocked how little customer support there is. I've given up getting refund. I will stick with ebay

Date of experience: April 2, 2017
GB
1 review
13 helpful votes
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Bootleg central
January 29, 2022

I have just been scammed by one of their bootleggers via Discogs marketplace for just under £50.

Discogs are facilitating the illegal sale of bootlegs via their marketplace. Some titles listed never even existed until a bootlegger comes along and creates a so-called 'release page.' They do not care for intellectual property rights or copyrighted materials in general.

Discogs are just cluttered with inaccurate information and guesswork which they allow these bootleggers to hide behind!

Date of experience: January 29, 2022
North Carolina
6 reviews
32 helpful votes
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Awful Site
May 4, 2016

As others have noted, all this site does is enable crooks to take your money and never send you what you actually paid for. The customer service is absolutely abysmal, there is zero tracking from within Discogs so you can't even see the details of your PayPal transaction or in any way initiate a dispute for it. The whole process of starting a dispute with Discogs is $#*!ed and when you finally do get a reply from them they just tell 'sucks to be you, go talk to PayPal if you want your money back'. Steer far far away from these jokers.

Date of experience: May 4, 2016

Overview

Discogs has a rating of 1.9 stars from 128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Discogs most frequently mention customer service, negative feedback and long time. Discogs ranks 114th among Music Discovery sites.

service
42
value
39
shipping
36
returns
35
quality
38