Discogs

There are weak forms of protection against scammers: the sole possibility is represented by Paypal, that is by eBay! The competition! It would be like buying a car from Renault and contacting Volkswagen for warranty service!
Personally I made several purchases (maybe twenty) almost all unsatisfactory, and I received only 5 positive feedbacks (many sellers forget to leave it) and two negatives - one because I dared to complain about a decidedly overgraded VG + disk - the retaliation system is routinedly applied, that is, if you leave a negative feedback for a dishonest seller, you get it back: such things happened on eBay many years ago.
A second negative was for non-payment: I had ordered (I think) 10 LPs but only 7 or 8 were available, the three that I was most interested in were missing, so I asked for the cancellation of the order but as a response I got a negative feedback. These things do not happen on eBay (I buy more than 500 euros a month on records).

Well to be honest... as a buyer i've found it really great for very rare stuff like psytrance/goa melodic type stuff or nitzhonot oop stuff.The prices might be high but is very well worth it, since some of this stuff is oop & or the companies don't exsist anymore. But the sell other types of music on this site too. Well worth cheking out if your looking for very rare music. Yet i've never sold on this site so i can't say what it's like from a seller's view, but hope to soon!

Yesterday I added a new release to the database, an organ recording. The Organist's name was Marcel Dupre, but when I finished and clicked "submit", and error returned this: "The name Marcel Dupre does not exist" and no matter what I did, it would not accept this so I deleted the name and picked the name "detterot" from the drop-down selections" and that went through fine. The only thing I could think of was that my album must be a counterfeit. Another possibility is that the Organist is a criminal on the lam, using an alias, likely having fled from another country.

Never in my life have I experienced worse customer service than that "not" given by this ridiculous company. They NEVER actually respond to your requests, they deliberately provide no option to speak to an actual person and if you ever do get a response it is a generic response that has nothing to do with your question. I have tried 15 times to purchase something and only actually went through with one transaction because my question was finally answered - and even then it was falsely answered and I was displeased with my purchase. I truly believe that if the company were run by a group of blind deaf and dumb toddlers it would be better handled. DO NOT PATRONIZE THIS COMPANY!

Worst website for attempting to add information from existing members that take way to much interest in retaliation towards new members rather than mentor any new processes. If you are looking for a expert and professional website where you can catalogue your collection - I would reconsider to other websites that do not take an approach of "bullying" new members in to submission whereas they no longer want to be part of this glorified website.
As far as a seller website. Unfortunately the experience I have had has been very few but I can give a neutral review since the items I have purchased have been hard to find and very limited. The management team does not have any one on one contact so if you have an issue with reply from a seller you are on your own as I was at first.
As previously commented by another review they only want to deal with $$$ rather than provide a pleasant experience for new comers.
The member that currently contribute information are so obnoxious in their remarks that this alone makes a new member wonder how a company of such visibility would accept to chase away new business from new members... DON'T FIGURE...

Overall if you are looking to buy and sell merchandise, I would stick to Amazon since they have tremendous customer service and have been known by personal experience to step out of the box for a new and veteran customer to do business with and grow a lineage of great experiences..

Yes, it's true, Discogs removes negative feedback in order to keep seller ratings inflated.
If a buyer doesn't get what they've paid to get as far as the condition of the product or even a working tracking number when the seller requires that the buyers pays for registered shipping, and then the seller doesn't offer a viable solution that doesn't require a disabled person that hasn't left home in over a year since the pandemic to return it (in addition to leaving the buyer on the hook to take care of return registered shipping costs to another country - that's what Discogs and sellers are counting on because they know the buyer loses out either way in the end), then Discogs will remove the feedback to keep the seller's feedback rating higher than it should be.
In the end, both the seller and Discogs don't mind leaving disabled people high and dry with no recourse.
Discogs will probably try to weasel their way through this by saying that my feedback violated some kind of policy that's left so opened-ended that virtually no negative feedback can be left.

There is obvious evidence Diognes_The_Fox, who is a Discogs Staff member, shared private information (exposing my identity & entire activity in Discogs) with another 'High Ranked' user. This action is ILLEGAL and despite I have opened countless tickets & have made many reports for this matter, Diognes_The_Fox not only continues to ignore them, but also marks them as 'Solved' without even being notified about it! In the rare case he replies, thing which could happen after at least 25-30 days from the ticket's opening date, his answers are unrelated with the subject or he just copy-paste general template-answers or he has even been sarcastic & pugnacious!
I have also asked MANY times to get help from another member of Discogs Help Staff or to forward my reports & tickets to any Discogs legal advisor, but every time he is assigning to all my tickets regarding this issue, as if nobody else should be involved...As this was not enough he also blocked my account from contributing to Discogs Database the moment I reported Privacy Violation as my identity was exposed from the specific 'High Ranked' user plus he set my own release as 'Protected' so no one could make any changes except from themselves.
I have also received abusive behavior such "Ping DtF (DOWN TO $#*!) so he knows what's going on" and reported it thousands of times, but nothing happened at all as Diognes_The_Fox, and Discogs deny to reply to Privacy Violation + Abusive Behavior countless reports & tickets...

PS: Please, if any LEGAL ADVISOR reads this, I need to know his opinion. Thank you.

I've been using Discogs to buy and sell for 7 years with very very few issues. I'm careful to check sellers have a good feedback ratio, an established sales history, and always use Paypal so I'm covered by their buyer guarantee if not happy with the grading and the seller doesn't co-operate. Out of 150 purchases I've been unhappy with 2, and returned only 1 as the other was borderline and no big deal. There are bad sellers out there, on any site, but it does surprise me when as a seller I have 1700+ positive feedback, 3 negatives from people who had a problem with the postal service not the record, and were provided with a full refund at my expense (as directed by Paypal seller agreement it is my responsibility to make sure the record is delivered, or refund) just how many people are super suspicious when buying from me purely because I sell on Discogs purely because they have had bad experiences with others. How on earth would/could I have a 99.8% positive over 7 years if I was a rip off merchant? Buyers need to remember Discogs is an open market for 3rd party sellers so if you use your due diligence (read: you NEED to) you should have few problems.

Aside from the buying and selling aspect their database is really annoying! Open for anyone to come and sabotage a release, so you list a copy of a certain record for sale, or purchase a copy and then find some fool had gone and changed the entry from CD to LP, or original to reissue, nobody spotted the edit was b/s and you now sold/bought something you didn't want. That really annoys the cr*p out of me hence the 3 star rating.

So I've been using discogs.com since Nov of 2017. At first I was kind of shy to use it because I wasn't to keen on a new website to buy stuff from. So I started searching my music interests and was able to find pretty much everything on any band and whatnot. What's cool in my opinion on this site is being able to see what date the records or cassettes were released. The details of all items are usually pretty good ( at least what I look up). Also getting to see other things the artist released that you didn't know about in another country is cool because all countries usually have different styles or ways of doing the same album ( changing album covers or with way the records look).

The buying aspect of discogs.com is pretty straight forward and goes with a rating system, so if you have someone with low reviews you don't buy from. That's pretty straight forward. I would also suggest using Paypal as well so if something happens they have a pretty good policy to get your money back/resolve issues.

As a seller aspects I don't really have one considering I have only used this site to purchase off of sellers. As of this review ive had about 50 ish records bought off discogs. 1 was a different variant of record that I asked for and I guess I could consider myself lucky or I know how to choose well :)

Support service and discogs employees are disrespectful of customers, artists and are systematically sexist. They are unable to engage into any reflection about anything, so they only answer non-sense to any question and will consider you offensive if you develop any philosophical topic. The website as a whole is unable to tackle any systemic issue, offers no telephone line to solve any issue and no possibility of complaint about anything since their support service only answers non-sense. I think that better websites for record sales by people who have a real respect of customers, of artists and individuals, might solve the problem and put an end to this awfully conservative, narrow-minded and strictly materialist website. So, the best thing might be to boycott Discogs in the meantime and develop new platforms. My feeling about their customer service is that their mentality is close to the one showed for death penalty decisions in Irans or to Putin sending people to the Gulag to defend their own irrational interests. I mean, they are an actual threat to democracy, and the fact that they try to convince the world that Americas legal defect should rule the world is a real plague for any music lover with any sincere interest in records.

Discogs deleted my negative comment but not the seller

As he wrote and another here in the obvious and as it seems that is true "they once wiped ALL of the negatives from huge sellers, this was well documented, just check their forums". Obviously this is their tactic for sellers selling from a huge number of vinyls and up.
And also this is TRUE: Nearly all of the sellers have 99% plus feedback COMPLETELY UNREALISTIC!

The 99.998% of the Discogs buyers they have not discovered or bothered to find Discogs rewiews,

If they had discovered or dealt with it, Discogs itself would not be able to answer so many lies, and secondly, it would have been essential to make prices in the world trade in vinyl more normal.

Also the very most buyers just put a positive comment not always out of thanks but from diplomacy commonly "fear"... 100 markets - orders other and did not even get him a negative experience once "?" JUST A LIE

Sellers do not mistakes never, only the buyers!

In February of 2019 I purchased two records from a seller on Discogs who advertised them as both playing great. Once I got the records I couldn't even get through the first track on side 1 and 2 of one of the records because it had so many skips and jumps. The mistake I made was for the first time in my life I used a credit card for paying opposed to my usual 16 years of using PayPal. ( I believe PayPal would have paid for the return shipping.)

It's been very, very stressful for me since I first let Discogs know of this situation. There's absolutely no backing whatsoever from Discogs and they fully side with the seller. In other words a seller can advertise whatever they want, lie about it and when you, the buyer purchase an item based on what you have read from the seller's description you get something that's complete crap. Then you become a victim and the seller is praised for their lies.

Sure, the seller said he would refund the records once he received them, but I why should I have to pay for shipping them back.

I fully disagree with this! I've purchased something with the understanding that I'm going to get what I've read in the description. If that is very incorrect, I don't see why I should be responsible for paying for shipping on something that was advertised very falsely to begin with.

I got nowhere with Discogs on this matter. I have since filed a complaint with the Attorney General of Oregon.