business logo of Direct Unlocks

Direct UnlocksReviews 3,874

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


+421
How would you rate Direct Unlocks?
grey star
grey star
grey star
grey star
grey star

Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

quality
1,939
This company responds to reviews on average within 0 days

Instant Feedback

21,871 reviews

We monitor reviews for authenticity

Gabon
1 review
0 helpful votes
Follow wouchi X.
Unfollow wouchi X.
Send Message
Share Review
Report Review

Les merveilles en lignes
July 26, 2023

Je ne suis qu'un business man et je peux tout juste vous dire que votre politique commercial en termes de déblocages des telephones a distances est ingénieux mserci,

Date of experience: July 26, 2023
Maryland
1 review
0 helpful votes
Follow Ricky P.
Unfollow Ricky P.
Send Message
Share Review
Report Review

They took my mone and said they could unlocked my phone then try to give me a credit with my money to use it again who would use something that don't work want my money back

Date of experience: July 25, 2023
Israel
1 review
3 helpful votes
Follow Iziel I.
Unfollow Iziel I.
Send Message
Share Review
Report Review

SCAMMERS
August 24, 2023

I paid $25 and then they said it was only an eligibility check and asked for another $45 and never unlocked it

Date of experience: July 25, 2023
Mexico
1 review
0 helpful votes
Follow José H.
Unfollow José H.
Send Message
Share Review
Report Review

La página web genera seguridad, sin embargo son dos pagos, lo cuál no es claro. Lamentablemente mis códigos no funcionaron

Date of experience: July 25, 2023
Ghana
1 review
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Send Message
Share Review
Report Review

When you pay for the unlocking, they will send you an email stating they checked your fone and demand another payment again after that. Meanwhile u paid for the unlocking but they will claim they run a check on your fone only to see if it was blacklisted for that ridiculous amount. Please stay away from them. They are scam and not legit.

Date of experience: July 24, 2023
Nigeria
1 review
0 helpful votes
Follow Chizzy Y.
Unfollow Chizzy Y.
Send Message
Share Review
Report Review

Good
July 23, 2023

It's took about 3 days to show unlocked in my phone but it was a good thing it works
Thank you

Date of experience: July 23, 2023
Minnesota
1 review
0 helpful votes
Follow Angela V.
Unfollow Angela V.
Send Message
Share Review
Report Review

Unlocked my phone
July 22, 2023

Boost kept telling me that my network was unlocked but it wasn't. I was switching to Verizon. No one could help me. But, Unlock Direct did. Very satisfied.

Date of experience: July 22, 2023
GB
1 review
0 helpful votes
Follow NEIL J.
Unfollow NEIL J.
Send Message
Share Review
Report Review

Good service. Quick and easy
July 22, 2023

Easy to purchase. Getting stung for another 25 quid was a bit off though.

Date of experience: July 22, 2023
Ohio
1 review
0 helpful votes
Follow Denise P.
Unfollow Denise P.
Send Message
Share Review
Report Review

Spent money for no reason
August 21, 2023

Was unable to unlock my phone. Since I needed to use a non att sim card to put in the unlock code. My phone was so old. I couldn't find a sim card that would fit. Even bought a cheap phone. Sim card still didn't fit.

Date of experience: July 22, 2023
Washington
1 review
0 helpful votes
Follow Lisa E.
Unfollow Lisa E.
Send Message
Share Review
Report Review

Fast service
July 22, 2023

This was the easiest experience I have had. Just a little information and in the time I was told my phone was unlocked and I'm now using it.

Date of experience: July 22, 2023
New York
1 review
0 helpful votes
Follow JJ R.
Unfollow JJ R.
Send Message
Share Review
Report Review

Scammers
August 20, 2023

First off they make you pay $30 to make you think they're gonna unlock your phone, then once you already paid the $30 they make you pay another $50 without telling you before hand to actually "unlock" your phone. After waiting 7 days, when the estimated time was done, they email saying they can't do it, so they made me waste a week waiting just to tell me they can't do it. Then they wanna give me a credit to their website like i'm ever gonna use this useless website again, and of course they also don't respond to emails asking for my money back. Don't use this $#*!ty website it's a scam.

Date of experience: July 21, 2023
Texas
1 review
0 helpful votes
Follow Sherry T.
Unfollow Sherry T.
Send Message
Share Review
Report Review

$30 not unlock
August 20, 2023

It was supposed to cost $30 to unclock my iphone.
But after I paid $30. It said I need to pay more $50 to unclock it.
I do not believe it.

Date of experience: July 21, 2023
New York
1 review
0 helpful votes
Follow Andrés R.
Unfollow Andrés R.
Send Message
Share Review
Report Review

It is easy to use and fast
July 21, 2023

Es fantásticamente y fácil d eusar y rápido se hace

Date of experience: July 21, 2023
California
1 review
0 helpful votes
Follow José C.
Unfollow José C.
Send Message
Share Review
Report Review

Ha sido muy fácil y confiable tardaron pero mi celular quedo libre para cualquier compañía es un IPhone 14 pro Max

Date of experience: July 20, 2023
Florida
1 review
0 helpful votes
Follow a a.
Unfollow a a.
Send Message
Share Review
Report Review

This website is a scam because it ask for for some money and says it going to fix a problem on my phone then ask for a standard service and then say that a premium service is required this is the website directunlocks.com first ask for 28.99 then for 50 and they for 280 all dollars ofc.

Date of experience: July 20, 2023
New Jersey
1 review
0 helpful votes
Follow Benjamin J.
Unfollow Benjamin J.
Send Message
Share Review
Report Review

Ok
July 18, 2023

I like it. It was a good and easy experience. There were no issues. The process was very smooth and the instructions were easy to follow.

Date of experience: July 18, 2023
Utah
1 review
0 helpful votes
Follow Joseph W.
Unfollow Joseph W.
Send Message
Share Review
Report Review

Awesome
July 18, 2023

Can't believe the ease and quality of this service. Totally satisfied and would definitely recommend!

Date of experience: July 18, 2023
Illinois
1 review
0 helpful votes
Follow Hynek R.
Unfollow Hynek R.
Send Message
Share Review
Report Review

Easy to execute
July 17, 2023

With no prior experience, I was able to complete the process and successfully convert a phone.

Date of experience: July 17, 2023
Mexico
1 review
0 helpful votes
Follow Daniel F.
Unfollow Daniel F.
Send Message
Share Review
Report Review

My phone is still blocked
August 16, 2023

I left a review and you guya contacted me immediately, I sent you the video as requested but to no avail.

Date of experience: July 17, 2023
Mexico
1 review
0 helpful votes
Follow Leonardo I.
Unfollow Leonardo I.
Send Message
Share Review
Report Review

Exelente pero!
July 17, 2023

Se tienen que realizar dos pagos, el primero si es menor pero ya el segundo pago si es algo considerable; ya lo que fue el desbloqueo tardo aproximadamente 38 horas, OJO si el equipo vale la pena o quieres un poco mas de confiabilidad (ya que no se lo tienes que llevar a un tecnico de dudosa procedencia) adelante

Date of experience: July 17, 2023