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Direct UnlocksReviews 3,874

4.0

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


+421
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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

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1,939
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21,871 reviews

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GB
1 review
0 helpful votes
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EE. CON
September 5, 2023

So decided to switch phone company EE to Vodafone, gets it all sorted, boom the phone is locked, across to EE as I assumed the law had changed, oh yes go to this website to unlock phone, pay 26 pounds whish was the first surprise, half way thru oh another 23.99 to pay, absolute con, go to a hight street shop, don't get ripped off by these charlatans

Date of experience: August 6, 2023
Maryland
1 review
0 helpful votes
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Surprise and not trusted
September 4, 2023

Hello All, I would suggest to work with your carrier provider to unlock the phone. I tried mine and find they are asking more price.

Date of experience: August 5, 2023
GB
1 review
0 helpful votes
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Vodafone unlock
August 4, 2023

Very quick and easy to follow instructions. The process took 30 minutes to unlock my phone. Would definitley recommend.

Date of experience: August 4, 2023
New Mexico
3 reviews
0 helpful votes
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Nothing but a total RIPOFF
September 3, 2023

You are nothing but a total ripoff. You did nothing but take my money. I will be filing with my cc company fraud charges. You took 3 days to supposedly unlock my phone and nothing worked. You are thieves.

Date of experience: August 4, 2023
GB
1 review
0 helpful votes
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Good
August 2, 2023

Great service and quick delivery of my unlock code

Date of experience: August 2, 2023
Lesotho
1 review
0 helpful votes
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Samsung unlock
September 1, 2023

I paid for the service, but to date my phone is still unlocked (I got the codes but can not use them) and they don't respond to my emails

Date of experience: August 2, 2023
Mexico
1 review
0 helpful votes
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Great service
August 1, 2023

It worked perfect, it took some time but its well done. Thanks

Date of experience: August 1, 2023
Pennsylvania
1 review
0 helpful votes
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#1 scammer
August 31, 2023

They scammed me of $126 They will scam you too. They will not respond to your emails after scamming you. Please stay away from them.

Date of experience: August 1, 2023
Wisconsin
1 review
0 helpful votes
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Timing
August 31, 2023

Took 5 days to unlock. Too long. Cost too much. Was not told ahead of time of all the costs.

Date of experience: August 1, 2023
Ireland
1 review
0 helpful votes
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Even quicker than described
July 31, 2023

Excellent service and communication, unlocked quicker than the estimated time. Highly recommend.

Date of experience: July 31, 2023
Washington
1 review
0 helpful votes
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Scam do not use
August 30, 2023

The 3 photos below tell the story. After pay the first fee, where most reasonable people believe thay are paying to get theri phone unlocked. I received and email telling me my codes are ready. When I follow the link to retrieve it. I was charged another $91. After paying this things get ugly. Your expected wait time for your code goes from 15min.~12hours to 3 days. Then eventually you receive a 3rd email advising your ATT phone is hardlocked and the want a total of 250$. Other than this outrages charge/practice, they could just as easily advise you upfront on their web page that att flagship phones are all hardlocked and what the outcome willbe.

Date of experience: July 31, 2023
Florida
1 review
0 helpful votes
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Excelente Servicio
July 29, 2023

Buena Muy Facil, Excelente Servicio y Muy Profesional

Date of experience: July 29, 2023
Indiana
1 review
0 helpful votes
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Easy and Fast Unlock Service
July 29, 2023

Very quick and trustworthy company. I had doubts about doing it, but they proved otherwise. A quick return of unlock code with easy-to-follow instructions. Received code in less than 24hrs.

Date of experience: July 29, 2023
Nebraska
1 review
0 helpful votes
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Great experience!
July 29, 2023

I am very pleased with my experience with Direct Unlocks. The process was straightforward and relatively inexpensive. The whole process took just under 4 days but didn't require much on my part aside from the initiation steps. My phone works great. Highly recommend!

Date of experience: July 29, 2023
Brazil
1 review
0 helpful votes
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Desbloqueio não funciona
July 29, 2023

Desbloqueio foi desbloqueado o aparelho por 2 dias já bloqueou novamente uma porcaria não caiam, só vão tomar o seu dinheiro

Date of experience: July 29, 2023
Washington
1 review
0 helpful votes
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Unprecedented
July 29, 2023

Many times we go on the internet and we find a "to-good-to-be-true" experience. This was one of them. I did NOT think I was going to receive expedited, top-class service. You WILL grt your phone unlocked within 96 hours. My phone was AT&T associated so you understand what I mean by speedy unlocking.

At first I did not think they were legit, and I even sent some erroneous accusatory emails, but they legit delivered their intended service without delay.

If you want your phone to be unlocked overseas, without any external support, DIRECT UNLOCKS will execute your intent without fail.

Highly reccomend 10/10.

Date of experience: July 29, 2023
Delaware
1 review
0 helpful votes
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Great For Unlocking
July 28, 2023

Very straight forward easy to follow process. Great communication throughout.

Date of experience: July 28, 2023
California
1 review
0 helpful votes
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DO NOT USE! SCAM!
August 27, 2023

This place is a joke they tell you your phone can be unlocked to get you to pay the first fee...then they say oh there's another fee to release the codes...paid that...then they say oh codes don't work pay $270 more to get a technician...DO NOT USE!...they won't give a refund either check the real Bbb score and see for yourself

Date of experience: July 28, 2023
Canada
1 review
0 helpful votes
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Great Service!
July 27, 2023

Easy to follow instructions. The only disappointment I had was the misleading information on the prices and process. Otherwise it works and they give you a follow up email (which is good CS)!

Date of experience: July 27, 2023
India
1 review
0 helpful votes
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Good
July 27, 2023

Pleasant experience, got what I needed accomplished pretty quickly. My panic was over

Date of experience: July 27, 2023