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Direct UnlocksReviews 3,864

4.1

From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

quality
1,928
This company responds to reviews on average within 0 days

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21,871 reviews
New York
1 review
0 helpful votes
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Worked as advertised
June 14, 2016

A very simple process that worked as advertised. My wife and I are happy we can use our AU iPhones in the US.

Date of experience: June 14, 2016
Ecuador
1 review
0 helpful votes
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Excelent
June 14, 2016

I'm from South America and this company is really credible. If You get their services, you're gonna have your phone unlocked at the time that they promise. I'm really happy. Thank you so much.!

Date of experience: June 14, 2016
GB
1 review
0 helpful votes
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Unlock new iphone 6 plis
June 14, 2016

Achieved the unlock but it took longer than expected - first as I hadnt actually activated the original sim then just waiting on the process happening. Official iphone unlock did keep me up to date throughout though.

I also didnt understand the pre order price, not realising that was a standard estimate and that more charges would apply - whether I didnt notice the obvious messages advising of this, or that they weren't obvious, I'm not sure!

Date of experience: June 14, 2016
NL
1 review
0 helpful votes
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Dissapointed
June 14, 2016

Telephone is still not working.
Message:
Wrong SIM card
SIM card not recognized by provider

Possible still locked with EMEA - lock

Provider was Vodafone Irerland
New SIM card is from KPN - Netherlands

Date of experience: June 14, 2016
Viet Nam
1 review
0 helpful votes
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Good service
June 14, 2016

Good quality Unlock service, even blacklisted phone
Should improve time frame for an order to more exact number in webpage. However delay is still in acceptable margin

Date of experience: June 14, 2016
GB
1 review
0 helpful votes
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Good service
January 18, 2021

Ordered an unlock for my iPhone 6s locked to 02. Good service was received although it was a bit pricey and took a little longer than the 48 hours advertised it did the job and my phone is now unlocked to all networks. If you want to get a phone unlocked then this company will do that for you. Don't read the bad reviews about it not working as it certainly does work.

Date of experience: June 14, 2016
Spain
1 review
0 helpful votes
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Completamente REAL!
June 14, 2016

Voy a escribirlo en español para la gente de habla hispana, ya que veo que todas son en inglés, tras mucho dudar pagué lo que piden por liberar un iPhone japonés de NTT Docomo, bastante complicado por lo que había visto, y tras 10 días de espera aproximadamente ya es libre! Lo aconsejo totalmente, aunque el pre-order por 19.99£ no sirve de nada. Saludos

Date of experience: June 14, 2016
Japan
1 review
0 helpful votes
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EXCELLENT
June 14, 2016

There is no other word to explain how my satisfaction!
I unlock 6 iphone and success only in 8 days!

Date of experience: June 14, 2016
Michigan
1 review
0 helpful votes
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If you're serious about unlocking your iPhone and want to work with lads that not only know what they are doing but will keep you informed, look no further. You will be totally satisfied with working with Official iPhone Unlock and will get constant updates as to progress and hold ups if there are any! I had no issues whatsoever working with them and have been a repeat customer for 3 years running!

Date of experience: June 14, 2016
Belgium
1 review
0 helpful votes
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I am very happy That I chose this company to do my unlock.
I recieved a lot of emails with the status of my order.
Top service! Thanks again. Michael (Belgium)

Date of experience: June 13, 2016
Georgia
1 review
0 helpful votes
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Unlocked my ATT iPhone 6.
June 14, 2016

Excellent... love it... the service took only 12 hours but I did not get the iTunes message until I activated the phone. But it was also already unlocked Thanks...

Date of experience: June 13, 2016
California
1 review
0 helpful votes
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IPhone 6 Plus ATT unlock
June 13, 2016

I have my boyfriend an iPhone 6 that he took back to his home in Canada. For some reason ATT was being difficult so getting it unlocked through them didn't work. Then I tried "chronicunlocks". After waiting 3 weeks (when it promised 24-48hrs) with NO explanation and also a shady PR rep named "Will," I disputed the charge on my paypal account because they don't offer refunds for jobs they don't do.
Then I tried iphoneimei.net. I was a little sketchy since it was half the price than the other website (which was $89). First, I got a confirmation email which I appreciated. Then I was able to check the progress. It has "% done" which was SO awesome to be able to see that something was actually happening. It said it would take 24-48 hrs. It took 29 hrs. I am SO happy to finally find a website that follows through on what they promise. Thank you!

Date of experience: June 13, 2016
Maine
1 review
0 helpful votes
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I brought the iPhone from my Friend but it wasn't unlocked so I have hard time to finding the unlock place. I find one website that help me unlock my iPhone. It take couple day but they will unlock your iPhone. Great service. I love it.

Date of experience: June 13, 2016
Sweden
1 review
0 helpful votes
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Good service
June 14, 2016

I did not trust in the begining but now i am sure it is a good web (OfficialiPhoneUnlock.co.uk) for unlocking the phone. I will use it in future as well.

Date of experience: June 13, 2016
Italy
1 review
0 helpful votes
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Perfect!
June 14, 2016

Very fast unblock and iPhone working great. Moreover you don't need to send them your phone. Unblocking is done over the air.

Date of experience: June 13, 2016
Brazil
2 reviews
0 helpful votes
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Desbloqueou!
June 12, 2016

Este sistema conseguiu desbloquear meu iPhone 6S Plus, bloqueado pela Docomo do Japao. Muito satisfeito!

Date of experience: June 12, 2016
Guernsey
1 review
0 helpful votes
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Works fine but costs more
June 11, 2016

Very easy to use the site and the process was quick - just 2 or 3 days. My only gripe is the way the price is structured. You initially get a message saying that your phone can definitely be unlocked and quotes £19.99. A day later you get an email saying that the first stage is complete and asking for a further £29.99. Apparently this is all set out in the small print (which like many others I don't read). Whilst it all seems a little underhand, the daft thing is I'd still have progressed if it had been clearly quoted as £49.98 at the outset. Bottom line is that it worked and I'm happy. Just be aware of the total cost.

Date of experience: June 11, 2016
Washington
1 review
0 helpful votes
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Very responsive to questions
June 10, 2016

I was very pleased at the prompt response to my email queries when the unlock took a little longer than I expected and I was struggling to check the status of my order

Date of experience: June 10, 2016
California
1 review
0 helpful votes
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Finally I got it unlocked!
June 10, 2016

I had taken this Sprint Iphone to two different unlocking services and both ended up giving me my money back because they could not do the job. Finally I decided to try these guys and while it took awhile they were successful at getting the job done. I am sure glad I decided to give these guys a try. I will be using them again next time I get one of these Sprint locked phones.

Date of experience: June 10, 2016
Philippines
1 review
0 helpful votes
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First time user
June 10, 2016

I cant believe it. The service is fast. This site is truly gives guarantee on your money back if the the unlock is serviceable. And i used it to unlock another iphone.

Date of experience: June 9, 2016