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    Digital-Warehouse.co.uk

Corporate Values

Overview

Digital-Warehouse.co.uk has a consumer rating of 1.16 stars from 49 reviews indicating that most consumers are generally dissatisfied with their purchases. Digital-Warehouse.co.uk also ranks 433rd among Electronics sites. The most common issues with Digital-Warehouse.co.uk are around returns, which are more complicated than expected by some customers.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • 03/03/2015 update: have reported to action fraud and Santander fraud department.
  • I hope the Police and Trading Standards take action very quickly.
How would you rate Digital-Warehouse.co.uk?
Top Positive Review

“Great company delivery a tad slow”

Kylie w.
10/11/18

Ordered a samsung s8 was described brand new just packaging was missing oart if packaging but that was stated so it was fine! There was constant communication from go digital from order to delivery only shame was over a week for delivery but thats cos im impatient defo recommend

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Top Critical Review

“AVOID AT ALL COSTS”

Tom m.
2/16/19

I placed an order with them on 30th January and immediately cancelled the order and requested a refund of £379. Since then despite numerous emails and telephone calls I'm yet to receive my refund. I have also emailed their Managing Director who hasn't even bothered to reply. By consumer law they do give themselves 14 days to process a refund, they're aware that they're outside this time frame but they still havent resolved this. Customer service has been pointless they just quote terms and the MD ignores you. Avoid at all costs.

See critical reviews

Reviews (49)

Rating

Timeframe

Other

Reviews that mention popular keywords

action fraud (9) trading standards (3) refund (15)
kyliew21
1 review
0 helpful votes
October 11th, 2018
Ordered a samsung s8 was described brand new just packaging was missing oart if packaging but that was stated so it was fine! There was constant communication from go digital from order to delivery only shame was over a week for delivery but thats cos im impatient defo recommend
andys98
2 reviews
4 helpful votes
June 6th, 2016
Digital-Warehouse is a good site, i will recommend it to others.

Q&A (4)

Answer:

No never got a penny back the santander bank was not interested and i never heard anything from the fraud squad

By michael p.
See more answers (4)
Answer:

Small claims,follow up with request for bailiffs, don't give up

By Julie R.
Answer:

No success as yet. Have been in contact with CEO of Santander. Still getting the run around but no actual written refusal. I intend to involve the Ombudsman as I believe Santander to be negligent in opening the scammer's account.

By Malcolm M.
See more answers (7)

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Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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